System Administrator and Cloud Support Engineer Resume New Jersey - Hire IT People

SUMMARY:

Total more than sixteen years of experience in employing ITIL framework with windows system administration and System Engineer skills to provide strategic care and manage IT projects of enterprise customers.
Service Delivery Representative and Consultant (SME) in Confidential, for four years, this tenure comprises four years international assignment in Malaysia as representative and consultant for Confidential .
Promoted as Level III Client Operation Tech Lead from Jan ‘16 Manage most Critical Situation, Manage upcoming Project Testing from Client.
Proficiency in capacity management, storage growth, consumption, demand, and performance parameters and requirements such as - Metrics, KPIs, Disk I/O, latency, bandwidth, application up streams/down streams, app. flows, utilization, IOPS, Servers, Arrays, Systems.
Extensively worked in Disaster Recovery Planning (DRP), Migration, high-availability solutions, backup and recovery, performance tuning and capacity planning using Veritas Products.
Five years of grassroots experience in IT operations and Windows technical support including Computers, Windows Servers, Router and firewall.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, New Jersey

System Administrator and Cloud Support Engineer

Responsibilities:

System Admin configuring all new IT devices - laptops, desktops, servers, routers, switches, etc. Updating and maintaining the global IT Inventory, Support Printers, Laptops, Desktops, Microsoft Office, Windows OS 7, 8, 10, Administering Office 365, Configure Windows Server 2012 knowledge - Active Directory, Azure Active Directory, AD Sync, ADFS Group Policy and File Server Management. Installation, Administration and Patching
Experienced in architecting for data center consolidation of Windows 2003/2008/2012 servers, Linux data migration to AWS/Azure IAAS and integration of computing, network, storage access and virtualization to reduce total cost of ownership (TCO) & ROI
On premises migrations to cloud AWS workload migrations, minimal viable cloud, gap analysis. Managing Azure IaaS VM’s within the Azure Portal.
Extensively worked in Disaster Recovery Planning (DRP), Migration and high-availability solutions.
Analyze and troubleshoot cloud and Office client users
Monitor and update knowledge Database and workflow process, Document issues regarding case taken and identified and escalated software bugs to be filled
Worked closely with team members to meet or exceed all customer service requirements

Confidential

Client Operation Tech Lead

Responsibilities:

Apply technical knowledge to operate a technology area (e.g. Desktop OS, Mac OS, Server administration windows 2008/2012, technical security management via SCCM 2012 and Microsoft Deployment Toolkit.
Resolve most technical incidents independently within technical area. Work with other team members to resolve more complex or cross-technology incidents.
Identify potential escalations and alert management proactively. Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area(s) of technical responsibility.
Provide continual improvement recommendations/direction setting advice within work team.
Participate in customer and internal projects, including transformation. Lead projects from own responsibility area