SUMMARY:

• Over 20 years of experience in the Information Technology Industry as Sr. Systems Manager, Sr. Systems Analyst, Sr. Application Development Manager, Sr. Technical Programmer Analyst (Lead), Sr. Web Developer, and Application Developer.
• Performed in all phases of the System Development Life Cycle (SDLC) with an emphasis on implementation, analysis, design, development, Intranet/Extranet applications, support and maintenance of business application systems on a variety of operating systems using different DBMS and software tools and Object Oriented Analysis and Design (OOAD).
• Strong knowledge and experience with ITIL, ITSM, Zachman, TOGAF, Agile Software Development Lifecycle Methodologies and Line data Compliance and Longview Trading system (Equity, fixed income, Options and MF set up new rules and assigned rules to accounts and work groups).

TECHNICAL SKILLS:

SQL Server 2008 R2, Oracle, DB2, MS Access, Sybase, PWD, Windows, IIS, WebSphere, WebLogic and CA, Microsoft Visual Studio.NET, IIS, ITIL, ITSM002CCloud platform Azure, APM Agnet InterScope, Windows NT 2012 servers, Buildforge, SiteScope, Splunk, C#, VB.NET, ADO.NET, ASP.NET, WCF, WPF, MVC, JIRA, XML, SOAP, HTML5, CSS, JavaScript, J - Script, Visual Source Safe, VISIO, SVN, Visual Basic, ASP, Crystal Reports

EXPERIENCE:

Confidential

Sr. Systems Manager

Responsibilities:

• Performed day to day leadership for a team of Solution Center and Production Support, Application support and troubleshoot IT issues as well as manage service requests through various support channels and application enhancements.
• Responsible for performance management as well as managing and developing process documentation for desktop hardware and software applications.
• Worked in a Distributed Computing Environment ( Confidential ), to provide solutions to distributed application problems.
• Managed offshore and onshore team to include performance and monitoring results Performed all aspects of Information Technology Infrastructure Library (ITIL) practices including process and procedure development, deployment, management, measurement and governance of Change Management, Incident Management, Problem Management, Knowledge Management, Release Management, Service Level Management and the Configuration Management Database.
• Worked collaboratively with technical/non-technical business users to drive out business requirements and innovate technology solutions.
• Developed technology specifications and documenting issues, key decisions and other project artifacts.
• Performed assigned deliverables with high quality within defined budgets and timelines.
• Managed incidents including triage, impact assessment, root cause analysis and prevention. Installed, configured, tuned and supported .NET Application Servers (Windows NT R2, 2012 Environment) and Web services on the IIS server (8.5).
• Installed, configured and deployed IIS, site Minder, .NET Framework 4.5, Serena Dimensions and MSI Packages in Windows NT R2 2012 environment.
• Responsible for administration of WebSphere, Data power, IIS, AIX, UNIX and Windows servers 2008/2012. Supported for the Administration of Windows servers, WebSphere 8.5, IIS 8.5, Build forges, Sites cope, Splunk and intro-scope CA APM agent. Developed measureable and obtainable goals for each team member and monitors progress on obtaining those goals, on a consistent basis, using key performance indicators. Provided constructive feedback in timely manner.
• Developed a detailed awareness and understanding of business processes and workflows; leverages that knowledge to provide comprehensive system/application focused IT support.
• Effectively translated business and functional requirements into technical requirements for system/application acquisition, development, enhancement, customization, configuration, consolidation and retirement. Managed the process for handling changing business and functional requirements.
• Managed a team of application developers responsible for Intranet, Extranet, and web applications.
• Performed responsibilities for establishing and managing compliance of software development life cycle methodology (SDLC).
• Reviewed and assess existing application effectiveness and efficiency, for continuous improvement of applications.
• Collaborated and coordinated with business units and other IT team managers for scheduling new deployments, upgrades and patches.
• Provided leadership and mentoring to staff including development of training, development plans and performance management.
• Developed and reviewed end to end in-scope application implementation plan including business requirements, functional specification, development strategy, staffing requirements and integration with external components.
• Provided strategic technology directions in order to ensure required level of functionality and performance expectations are met, and to manage risk, improve reliability, ensure compliance with risk policy and audit requirements.
• Planned and organized coordinating and directing the procedures of Confidential & Confidential Bank Web operations.
• Supported strong customer service, performance/people management, team building, and motivational skills.
• Worked on multi-task, work successfully in an environment of frequently changing priorities and have good problem solving and analytical skills.
• Demonstrated working knowledge of PC applications/operating systems and networks such as Office 365, Out-look, Windows 7 and 10 server and Exchange 2010 and PC hardware, printers, as well as desktop imaging, Mo-bile Device Management, print management, and Access Management. Experienced administering Windows operating systems and Knowledge of TCP/IP networking and routing and administration of WebSphere, Datapower, IIS, and windows servers 2008/2012.

Environment: HP ALM, InDesign, CAPPM, CCM, CA Siteminder, BPM, CA APM, HPITSM, HPPPM, WebSphere8.5.Datapower, Microsoft.net, IIS8.5, Windows, WebSphere Admin, IIS, Apache Servers

Confidential

Senior Analyst/Manager

Responsibilities:

• Supported the administration, management, maintenance and support of Confidential distributed applications (Instant Card Issuance ( Confidential ), Credit cards, Scan deposit, Check writer, Mortgage and Mobile applications).
• Accountable for the day-to-day operation of technical domain and distributed environment.
• Engaged and involves all necessary Confidential teams as appropriate.
• Managed and leverages the relationship with 3rd Party vendors to ensure achievement of domain objectives.
• Interacted with business customer verified incident management ticket, change management, problem management ticket day-day operations.
• Supported ITIL Incident Management and Service Desk processes, with high analytical ability to manage various technologies and complex issues.
• Supported multi-task, work successfully in an environment of frequently changing priorities and have good problem solving and analytical skills.
• Experienced administering Windows operating systems and Knowledge of TCP/IP networking and routing. Administered of WebSphere, Datapower, IIS, AIX, UNIX and windows servers 2008/2012.
• Planned, organized, coordinating and directing the procedures of Confidential Middleware Web operations.
• Designed and implemented high-quality infrastructure solutions with an appropriate balance of security, maintain-ability, scalability, and performance.
• Supported the administration of Windows servers, WebSphere 8.5, IIS 8.5, Build forges, Sites cope, Splunk and intro-scope CA APM agent.

Environment: Middleware Web Management (IIS 8.5, CA Site minder, CA APM, HP ITSM, HP PPM, WebSphere8.5. Data power, Microsoft.net, Windows, UNIX, WebSphere Admin, IIS, Apache Servers)

Confidential

VP of Information Technology

Responsibilities:

• Technical leader of the project by providing technical leadership and expertise in creating appropriate system solutions.
• Worked closely with business partners to identify, define, and prioritize technology needs; while ensuring the design of these systems fits into the strategic direction of the bank’s information and distributed application architectures.
• Effectively staff and structure a team of developers and systems analysts.
• Lead and implemented changes as needed to harness new technologies and processes that can bring value to the business while mitigating the risks that are inherent with such changes.
• Ensured the reliability of deployed solutions by designing reliable solutions, troubleshooting problems, and engaging the appropriate people to solve problems.
• Provided lifecycle management of applications keeping the software and database versions and hardware platforms current.
• Maintained application roadmaps detailing the future state of the application portfolio.
• Managed and directed IT staff responsible for providing ongoing technical and application support to business units.
• Responsibilities included vendor management and seeking out new and innovative solutions Held monthly reviews of all application control to insure compliance with the business as usual (BAU) process.
• Collected new user requirements, plan and implement application changes by involving all relevant parties (e.g IT Infrastructure Services, other Service Delivery Groups, QA and Business).
• Developed the Longview Bulletin board under Microsoft DOT-NET Technology uses ASP.NET & C# and XML.
• Designed User interface, Architecture in (Longview bulletin board GUI) Screens.
• Developed secured single sign-on Login on Longview Bulletin board and Longview Launcher application.
• Developed Longview Launcher and Appraisal Win form exe and connecting to the Longview trading system.
• Developed and integrated Win-forms interface connecting web application through the Longview Trading system (developed win forms Appraisal exe).
• Developed and integrated win forms interface connecting Confidential to Web application automatically user long to the Longview Bulletin Board.
• Integrated client machines Appraisal exe and Launcher exe files and upgraded Confidential from 6.3.5 to 6.3.7 Version and Demonstrated application to Business users and internal management and training users.
• Performed Database Architecture in Sybase Database and SQL Server.
• Provided 24/7 Production support Longview Trading System & Line Data compliance and Longview Bulletin Board.
• On call support on trading hours brokers and business users (Created new accounts) and Application launcher Issues on Longview trading system, Line data compliance and the Longview Bulletin Board. Responsible for Production, QA and development (Servers, Windows 2003) Configuration, deployment and maintenance.
• Successfully upgraded from the Longview Trading system from 6.3.7 to 6.3.7.H on Bear Stearns.
• After merging again upgraded from Longview Trading (6.3.7.H) from Bear Stearns to Confidential .
• Successfully upgraded from the Longview Trading system from 6.3.7.H to 72.0.1.7900 on Confidential Securities.
• Installed Longview trading system Middle tier and Gateway boxes (Longview Notification service, Done Trade Service, allocation upload service, trade conformation Services on 2003 and 2008 Servers).
• Upgraded from Confidential 6.3.7.H to LVTS7201 New Version on JPMS Environment.
• Gateway Longview Trading System, middle tier configuration (FIX session, COSMOS Service, Smart Order service on Win NT 2008 & 2003 Servers).
• 2008 Servers installation and configuration PROD, DR, UAT, and QA AND DEV Environments.
• Longview Bulletin Board upgraded from Visual studio 2005 to VS 2010.
• Build Deployment and IIS Server configurations.

Environment: Client/Server, Web, IIS, Windows XP and Windows NT, Microsoft Visual Studio.NET, ASP.NET, C#, ADO. Net, AJAX, HTML5, JavaScript, and Power point, XML, CSS, SOAP,JIRA,SVN, Rational clear case 10+, Mercury Tool, IIS 7.0, DBArtisen 8.1 and Sybase Database12.0 and Trading System (Line Data, the vendor developed clearing platform).

Confidential

Sr. Technical Analyst/Application Development Manager (Lead)

Responsibilities:

• Designed, developed, tested and integrated Web based Deal Management System allows users to enter different types of deals related to equities, securities, etc. in which Confidential plays different roles like Broker, Consultant etc.
• The deals are made for various public and private companies.
• The Deal Management System is intended for various locations across the world, which is connected via global intranet.
• Key features about this project are audit logging, encrypted data, encrypted search and Advanced search encrypted functionality, Fixed Income, Equity and Bond, Crystal Reports (watch Trades, restricted trades, over the wall, deal details), configuration management, centralized exception handling, and centralized data access, which is achieved by using Microsoft Application Blocks.

Environment: Client/Server, Web, IIS, Windows XP and Windows NT

Tools: Microsoft Visual Studio.NET, ASP.NET, C#, ADO. Net, HTML, JavaScript, and Visual Studio.NET, Power point, XML, CSS, SOAP, CruiseControl.NET, Mercury Tool, Crystal Reports 10.0, IIS, Clear case, DBArtisen 6.0, Toad, Oracle Database.

Confidential

Programmer/Analyst

Responsibilities:

• Designed, developed and tested in New York High School’s Scheduling project.
• This project was developed using the Microsoft .NET Environment.
• This project will facilitate school administrators of NYS High Schools to perform scheduling.
• The system works as follows; students’ course data is entered into the system, after all the data is entered scheduling engine is run; the engine will then automatically schedule Periods, Days, Section, Class Room, Grade and Teachers automatically and reports using Crystal Reports and Actuate Reports.

Environment: Client Server, Web, IIS, Windows XP and Windows NT, Microsoft Visual Basic. Net, ASP.Net, C#, ADO.Net, HTML, Dream weaver, XML, SOAP, VISIO, VSS, JavaScript, VBscript, COM, Excel, MS Word IIS, Actuate e. Reports 6.0, Crystal Reports 8.5, automated testing and manual testing; IBM Mainframe DB2, BizTalk Server, Database SQL Server 2000 and Windows XP.

Confidential

Sr. Administrator

Responsibilities:

• Designed, developed and tested web based application for storing worldwide resume in databas.
• Search given username and password to above company Higher Officials, The people access the resumes, and they people higher the candidates online.
• Designed and developed web site using Asp, Visual Basic, Visual Interdev, VBScript, JavaScript, ADO’S, IIS, HTML, Perl, Vantive32, Clear Case, Home site 4.0,C++, Unix (Sun Solaris), XTerm, Crystal Reports, Windows NT, and SQL Server 2000,Oracle 8.0 backend Database Environment.

Environment: Client/Server, Web, IIS, Windows 2000 Professional and Windows NT, Microsoft. NET, ASP, HTML, ADO, ADO.NET VBscript, JavaScript, VSS, Visual Interdev 6.0, Crystal Reports 8.0, Vantive, Home site 4.0,Unix 2.5, Xterm, Clear Case, Perl, C++, SQL Server2000/7.0 and Oracle 8.0; Win runner 6.0; Manual test; Load Runner and Windows NT.