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Technical Lead Resume

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SUMMARY:

  • Extensive experience in information systems management including a broad variety of hardware, operating systems and networks.
  • My strengths include my ability to drive projects, interact with and coordinate business and technical teams, process improvement, and my ability to see beyond the immediate project for long - term growth.
  • I was responsible for the IT department of a 60 million dollar multinational division at Confidential .
  • While working at Confidential incorporated, I oversaw the complete overhaul and redesign of the corporate data and telecommunication networks.
  • During my time at Health Dialog, I was responsible for implementation, support and project management related to business, financial, and secure electronic data transfer systems.
  • In my experience as a manager, I have been responsible for hire, fire, training, budgeting, and strategic planning.
  • I have particular experience with security and disaster recovery.

PROFESSIONAL EXPERIENCE:

Confidential

Technical Lead

Responsibilities:

  • Leader of technical team, responsible for day-to-day operations including Security, Network, Telecommunications and Desktop Hardware.
  • Leads the installation of Security, Network, Systems, Telecommunications and Desktop Hardware. Monitors the performance of the infrastructure to provide end users with high quality and reliable connectivity and data transmission.
  • Contributes to short and long-term organizational planning and strategy.
  • Plans and coordinates activities of the local technical staff.
  • Delegates responsibility for projects and tasks to members of the local technical staff.
  • Improves the operational systems, processes and policies in support of the organizations mission.
  • Promotes infrastructure standards and ensures adherence to existing and new standards and best practices.

Consultant

Business Systems Analyst

Responsibilities:

  • Assigned to Confidential for Confidential Financing providing business and technical support to health insurance exchange project.
  • Responsible for gathering business requirements, analysis, application support, integration, and validation testing.

Consultant

Business Systems Analyst

Responsibilities:

  • Assigned to Confidential Health Solutions providing business and technical support to implementation project.
  • Responsible for gathering business requirements, analysis, application configuration, integration, reporting and validation testing.

Confidential

Systems Analyst (Project Manager)

Responsibilities:

  • Provided project management, implementation and support for over 15 systems including: Business Objects Planning, Replicon WebTimesheet, Web Resource, Tectura ReQlogic, and Accellos Collect for Great Plains, applications. (Received special award for Confidential implementation project)
  • Successfully managed project to migrate clients from manual to automated secure data transfer system.
  • Managed and reported on, diverse and dynamic project portfolio for commercial applications group.
  • Responsible for support and management of processes and applications related to secure electronic data transfer.
  • Led and served as primary IT resource on Microsoft Great Plains 9.0 and Enterprise eTIME 6.1 upgrade projects.
  • IT lead for ADP PC Payroll to ADP Enterprise Version 5 conversion project.
  • Provided training and mentoring to Junior data transfer and business systems staff.
  • Served as security, privacy, and change management liaison to ensure compliance with best practices, internal controls, policies and regulations.

Confidential

Consultant (Project Manager)

Responsibilities:

  • Retained as needed providing high-level information technology services.
  • Assigned to Health Dialog for project management, secure data transfer, and financial systems support.
  • Worked with MS Share Point Portal Server, Great Plains, HIPAA, Connect Direct.

Confidential

Site IT Lead - Network Engineer

Responsibilities:

  • Responsible for coordination of day-to-day IT operations and project management for long standing property/casualty insurance company, designs, maintains and supports network infrastructure.
  • Served as security liaison to ensure compliance with best practices and internal controls.

Senior Network Administrator

Confidential

Responsibilities:

  • Responsible for planning and deployment of network infrastructure and testing of systems and software,
  • Novell, NT, Windows 2000, XP, AD, LAN/WAN/VPN administration, security, disaster recovery planning and testing.
  • Worked with auditors to ensure compliance with information security policies and regulations.
  • Successfully implemented automatic anti virus update distribution.
  • Led automated software installation/update project.
  • Provided training and guidance to Junior technical staff, trains PC Coordinators so they can provide primary support to their departments and developed and maintained documentation for department procedures and processes.
  • Recognized by parent corporation as a valuable resource in the areas of security, networking and project management.
  • Worked with Check Point FireWall - 1/NG, VPN-1, VMWare, MS SQL Server, MS Exchange Server, UNIX, RADIA, McAfee EPO, NAV 8.0, ImageRIGHT, COVER-ALL, Oracle 8i, Windows Terminal Server, CISCO routers and HP switches.

Confidential

Networking and Telecommunications Consultant

Responsibilities:

  • Retained as needed providing remote and onsite support and consultation in the areas of network engineering and telecommunications.
  • Assisted with Novell Confidential integration, new site telecommunications cut-over.
  • Provided backup to Network Engineer and MIS Director and consultation on security issues.

Confidential

Manager of Information Systems

Responsibilities:

  • IT head for $60M division of leading US papermaking equipment manufacturer.
  • Led company-wide Information Systems infrastructure upgrade project.
  • Managed Y2K compliance project.
  • Established and maintained new information security policies and controls.
  • Responsible for all information systems for three major sites in US and Germany as well as satellite and field offices.
  • Responsible for recruiting, hiring, training and leading a team of 6 specialists, including budgeting and developing overall IS strategies.
  • Supervised and managed Local Area Networks and Wide Area Network (Novell, Windows NT, Windows 95).
  • Recognized as a valuable resource on information security issues by parent corporation, assigned to lead Corporate Anti-Virus project.
  • Developed company Intranet.
  • Worked with ISDN, Frame Relay and private network, including fractional T1 and T3, CISCO, Ctrix, Winframe, and Terminal Server, DNS, DHCP, TCP/IP, IBM AS400, CAD/CAM, SunOS, Solaris, Linux, SQL and Mapics and Jobscope MRP systems.

Data Warehouse Architect

Confidential

Responsibilities:

  • Responsible for data transfer between legacy and production ERP systems, administration of corporate NT and HP 9000 server network, Oracle database implementation and administration, design and support of critical network and database infrastructures.
  • Worked with Frame Relay, CISCO, Ctrix, Cubix, Metaframe, and Terminal Server, DNS, DHCP, TCP/IP, IBM AS400, CAD/CAM, SQL, SunOS, Solaris, HP-UX, Mapics and Jobscope MRP systems.

Confidential

Director of Information Systems

Responsibilities:

  • Manager of Information Systems Department, responsible for recruiting, hiring, training and leading a team of 6, including budgeting and developing overall IS strategies.
  • Revised and maintained information security policies.
  • Supervised and managed Local Area Networks and Wide Area Network (Novell, Windows: 95, Workgroups, NT).
  • Created corporate Web Site, responsible for corporate Internet strategy and Itranet design and implementation (Windows NT Server, Netscape, TCP/IP).
  • Responsible for implementing HP terminal emulation via LAN.
  • Redesigned all corporate telecommunication systems, including Confidential, CENTREX and Key Systems.

Director of Internal Communications

Confidential

Responsibilities:

  • Responsible for the design, implementation and maintenance of Local Area Network.
  • Responsible for the design and implementation of national sales force automation.
  • Responsible for purchasing and leasing of hardware and software.
  • Responsible for corporate-wide staff training.

Confidential

Data Processing Manager

Responsibilities:

  • Responsible for training, scheduling and interviewing, coordination of human, hardware and software resources, maintenance of hardware and software.
  • Includes systems and application programming, system security, management and operating tasks on an HP micro 3000XE, maintenance and support of a Confidential SL1 Confidential, maintenance, support and upgrading as necessary of hardware including 75 Apple and IBM compatible personal computers

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