SUMMARY:

• I desire a challenging position as an Information Technology Systems Manager where my work can have a positive impact on my peers, organization, and company.
• 15 plus years of experience in network support and problem diagnosis, system & network administration, and application configuration and implementation will insure my ability to meet and exceed requirements.
• My ability to interface with my peers, customers, and end - users is excellent and I am a Creative, analytical and detail-oriented technical specialist with strong work ethics and a wonderful personality.

TECHNICAL SKILLS:

Databases: SQL Server (2005, 2008, 2012, 2014, 2016)

Operating Systems: Windows 7, 8, 10 Windows Server 2008 R2, 2012 R2, 2016

Microsoft: Office, Forefront, SCOM, SCCM, SCVMM, MSCS, Confidential, SharePoint 2013, Hyper-V, SCDPM

Protocols: TCP/IP, DHCP, POP3, SMTP, HTTP, FTP, IMAP, IPX, DNS, WINS

Applications: Concordance, LAW, Relativity

Hardware: Desktops/Laptops (Dell, IBM, HP), Servers (Dell PowerEdge, Cisco UCS ), Storage SANs & NAS ( EMC VNX, NetApp, Dell Compellent, Tintri, Tegile, Nexsan), Cisco switches and routers (Nexus, Catalyst)

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

IT System Manager

Responsibilities:

• Manage a team of seven System/Network/Database Administrators and Engineers supporting 600+ servers.
• System Architect, Project lead and Administrator for SharePoint migration from 2007 to 2013.
• Managed the architecture, design and implementation of the Cisco Nexus Distributed core network infrastructure for multiple Data Centers.
• Designed, installed and configured infrastructure to migrate Hyper-V and SQL clusters to 2012 R2/2016.
• Design and implement short and long rang plans to ensure compute and storage capacities.
• As ISSM, responsible for the cyber security policies and protection measures for network, server and end-user workstations.
• Manage RFQs, vendor selection, procurement and budgets for all network and data center projects.
• Designed and implemented internal PKI infrastructure to support smart card multi-factor authentication.
• Managed Windows 10 enterprise rollout for workstations and laptops.
• Managed the execution of Data Center Consolidations as well as Data Center and/or Application Migrations.
• Designed and implemented Disaster recovery solution of multi-tier applications and over 1 petabyte of data.
• Managed the architecture, design and implementation of virtualizing 90% of Windows and Linux servers.

Confidential, Washington, DC

Principal Network Analyst

Responsibilities:

• Implemented web-based access to virtualize processing stations.
• Project Lead on design and implementation of new EMC unified storage solution.
• Design and implemented Windows backup solution using SCDPM.
• Instituted CM standards for Servers, MS SQL, AD, ACL, SAN and Network.
• Provide infrastructure and project requirements for yearly budget to maintain IT system.
• Provide technical oversight to lower level System Administrators.

Confidential, Washington, DC

Principal Systems Administrator

Responsibilities:

• Upgrade existing and implement a new 10GbE backbone network using Cisco Nexus 7010 switch
• Upgraded server environment to Windows Server 2008 R2 to include AD, Clusters File/Print
• Implemented server consolidation through Hyper-V virtualization clusters & standalone nodes
• Implemented system patching, software distribution and monitoring using System Center Suite
• Managed and maintained IT system and achieved DOJs Certification & Accreditation
• Performed administration of multiple Clariion SANs, provisioning storage and adding hosts.
• Lead SharePoint Administrator & Architect for MOSS 2007 farm that served as Division intranet
• Designed and implement COOP datacenter for Continuous operations and disaster recovery
• Implemented desktop, server and laptop imaging process using SCCM, MDT and WDS
• Administers various COTS litigation support client/server applications.

Confidential, Washington, DC

Systems Administrator

Responsibilities:

• Designed, implemented and administer a Server 2003 Terminal Server Confidential Farm.
• Implemented Virtual Production and Lab environments using MS Virtual Server 2005 R2.
• Developed software repackaging solutions for software installs, custom apps and drivers deployment through SMS.
• Designed, configured and implemented Dell|EMC SAN solution for 8 node MSCS cluster.
• Designed, configured and implemented Disaster Recovery cluster solution (NAS) for domain resources.
• Designed and implemented group policy objects for active directory forest servers and clients.
• Planned, Designed and implemented disaster recovery cluster for recovery of forest resources.
• Designed MOM and SMS solution for monitoring and patching of Window servers and workstations.
• Troubleshoot system and network related issues for servers and workstations.
• Designed, implemented and administer an intranet WebFarm hosting ASP.NET and CGI based sites.
• Designed, implemented and administer Microsoft Office SharePoint Server 2007 Farm for Civil Division.

Confidential, Washington, DC

Systems Administrator

Responsibilities:

• Upgraded NT 4.0 domain to Windows 2003 Active Directory domain /Forest.
• Rebuilt IIS 5.0 Web server to an IIS 6.0 Intranet Web server.
• Performed System Administration duties and troubleshooting on NT 4, 2000 and 2003 Servers..
• Performed daily systems administration duties for Windows based servers.
• Repackaged and customized installation setups to .msi files for SMS or group policy distribution.
• Developed and implemented Windows Security policy and model for protected network servers and pcs.

Confidential, Washington, DC

Senior Technical Analyst

Responsibilities:

• Provided on-site desktop support to over 450 users in Windows/ Novell environment.
• Performed System Administration duties and troubleshooting on Novell 6, NT 4, and 2000 Servers.
• Troubleshot various proprietary software on Windows 98/2000/XP & Novell environment.
• Implemented Meeting Maker Client/Server software on 2000 Server and Java Client in IIS for 30+ users.
• Performed break/fix troubleshoot methods on PC and Printer hardware.
• Configured network printing, scanning and faxing Toshiba e-Studio and Xerox Docucentres.
• Installed and configured workstations with Windows 98/2000/XP and COTS software for 400+users.
• Lead tester and configuration manager for Windows 2000 and XP for deployment.
• Responds to and updates call tracking and problem logging database.
• Perform Server back-up administration for 3 media servers running Veritas Backup Exec for Netware.

Confidential, Alexandria, VA

Help Desk Specialist

Responsibilities:

• Provided technical support to 100 users on Windows 98/2000/NT 4 environment.
• Performed System Administration duties on LAN and Adapt CRM software.
• Troubleshot hardware and software problems on LAN and remote users.
• Upgraded & configured Windows 95 & 98 desktops and laptops to Windows 2000.
• Create and Maintained Access database for all inventory.
• Assisted with the deployment of Adapt web-based CRM & Great Plains accounting software.
• Performed server maintenance, including managing backups and monitoring network performance on NT4 server.
• Troubleshot, repaired, and upgraded all hardware i.e. (desktops, laptops, printers, etc…)

Confidential, Vienna, VA

Client Service Specialist

Responsibilities:

• Provided desktop publishing services for two centers.
• Provided desktop and technical support for two centers in Windows 98/ NT 4 environment.
• Interfaced with clients with network connection configuration. (LAN, RAS, DUN, VPN).
• Setup and configured Windows 98/2000 workstations for clients.
• Configured staff and clients hardware and COTS software applications.
• Organized and streamlined various organizational tasks through software applications (MS Office, Lotus Notes 4.6).