SUMMARY:

Accomplished computer Systems and Messaging engineer professional with experience in combining technical and business solutions to support overall corporate strategic goals. My ability to leverage operations and technology to exceed business objectives has led to my career growth and progression. I am looking to utilize my background in an IT systems engineering role with an organization that rewards hard work, results, and success.

PROFESSIONAL EXPERIENCE:

Confidential

Lead engineer

Responsibilities:

• Insured smooth transition from prior vendor with no documentation from prior vendor.
• Created all new documentation of systems for the customer.
• Implemented and administered Confidential and Confidential for mail and web spam filtering.
• Managed all spam and virus protection and remediation.
• Administered Active Directory 2008R2 and all Windows servers.
• Lead engineer for all backups and storage.
• Implemented and administered New VM solution using VMware 6x creating VM’s and p2v physical servers to VM’s.
• Administered HP 3Par San carving out Luns for use as volumes and maintaining space adjustments for customer needs.
• In charge of all backups and restores using Backup Exec and managed off site tape storage and retrieval of tapes for rotation and restores.

Confidential

Responsibilities:

• Sr.Systems engineer on contract for Adventist Health Care throughout Maryland and New Jersey.
• Responsible for design, installation and maintenance of Novell, GroupWise, Confidential and Microsoft Exchange products on Windows Servers for organization of 5000+ end users.
• Member of a nationwide team maintaining and improving and administering the Exchange2K environments, Active directory and GroupWise for the contracts held by Anthelio throughout the US.
• Worked entirely from home the last two years at Anthelio for multiple contracts keeping track of all time.
• Setup and managed security through Exchange 2010 for all Mobile devices.
• Maintained WebAccess and Mobile servers for all clients.
• Maintained, tuned, and upgraded spam filtering appliances and Confidential email security using Ironmail and McAfee Meg7 Anti Spam appliances for all of Anthelio’s customers.
• Setup and Demo ProofPoint Threat protection email filtering system.
• Manage and build ESX hosts, locally, and setup VMs for the virtual infrastructures throughout the US.
• OnCall rotation 24/7 to support hardware issues and handle customer calls.
• Recommend newer technologies to fit expanding customer growth.
• Worked remote for the last year and a half on all systems and direct with customer calls to solve all issues to achieve total customer satisfaction.
• Windows 2Kx, R2 servers patching a remediation.
• Provide enterprise wide email security and encryption using Confidential .
• Worked with and setting up Confidential 2010.
• Setup and maintained Exchange 2010 High - Availability and Load Balancing through Cisco Load balancer, CAS, and DAG.

Confidential

Systems Analyst

Responsibilities:

• Configured and lead team for upgrade of 250 6 5 GroupWise to 7.0 clients on
• Configured and worked on team to build the 18 node Novell Cluster for GroupWise and file sharing in a their new datacenter.
• Maintain Zen Works setups and policies to allow seamless desktop software installs and upgrades with no user intervention.
• Reconfigured all DNS and Novell Confidential systems.
• Maintained BlackBerry devices and worked on Bes servers.

Confidential

Senior Member

Responsibilities:

• Granted a Public Trust Level 6 ( top secret) clearance.
• On team to ramp up the new contract awarded to Lockheed for Confidential .
• Performed multi-platform setup, install, and testing, i.e.; Windows, Novell, Unix, Sun, and evaluation for all software and hardware being integrated into the production environment.
• Performed installation and test and performed tier-1&2 support, including use of Remedy to track and resolve issues.
• Excelled in customer service and a methodical application of policy and procedure to ensure traceability, accuracy and seamless installation experience.
• Worked on advance team for Lockheed to install network infrastructure at our new facility, and installed and setup NetWare 5 1 with GroupWise 6.0 servers to provide email services for 250 users.

Confidential

Systems Administrator

Responsibilities:

• As a Network Administrator and Senior NetWare Administrator, provided support to a Novell Network with 400 users, including 40 remote sites for State customer.
• Performed tier 2 and 3 end user support, installed and administered GroupWise products, created and implemented plans for upgrades, and performed configuration management.
• Responsibilities included troubleshooting and problem solving relating to the NetWare and NT servers.
• Was involved in the migration of the various apps and users to Confidential from Bindery as well as setup of new users, punters, and all other administrator duties.
• Worked on team to configure and install 75 NT 4.0 Workstations in support of Oracle Install.
• Provided tier 2 and 3 level support, and fixed problems as they were reported to the help desk personnel

Confidential

Network Engineer and System Admin

Responsibilities:

• Upgraded Token ring backbone to Ethernet.