TECHNICAL SKILLS:

• Implementation Engineer

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Responsibilities:

• Reconnaissance/ Footprinting which allows gathering device information and attaining evidence from another device that it is unknown on the network.
• Use of Network enumeration to acquire OSs, IPs, MACs, PORTs and Services for PCs, HVACs, lighting controllers and surveillance/security systems.
• Worked with third party vendors to find IPs for each controller that the BMS system uses.
• Interfacing with building engineer staff for device discovery.
• Tools that were allowed to use on the Network and BMS systems: ping, arp - a, and nbtstats. Other techniques to gain information were applied as well. For instance: MacFinder: it allows finding information of a manufacturer via Mac address and DeviceIP which allows scanning the whole subnet to gain IPs, MACs and PORTS.
• Creation of Excel and Visio documentation of building system networks for both retail and admin/office.
• Upload reports per site via HTTPS Webservices page and communicate with Confidential coordinators to make sure building network information is accurate.

Confidential, NY

Implementation Engineer

Responsibilities:

• Gathering customer data via a ticket.
• Communicate with clients to upgrade their security to SFTP.
• Coordinate with third party application or internal groups that use FTP to migrate to SFTP
• Arrange meetings to review migration process.
• Procuring logs for the customer based on FTP jobs via Splunk search or
• Reset passwords for FTP/SFTP accounts in RedHat.
• Updated client network IP address to conform to proprietary network connection.
• Whitelisting, Editing and Removing IP addresses from CISCO ASA Firewall 5xxx with ASDM.
• Schedule request to translate customer IP’s to connect via routers. Update router config table.
• Manage the Password and SSH key authentication upgrade of over 500 financial firms (sell-side, buy-side & custody) to ensure they meet the minimum requirements to login and prevent a breach.
• Create, add, edit, and remove SSH keys for Auto-login in Redhat, CentOS, Ubunto, and Tumbleweed.
• Test SSH key strength to ensure the minimum strength and format (rsa-ssh) is met.
• Help customers with SFTP and SSH commands on Linux/Windows.
• Verifying IP addresses for customers via Splunk search.
• Guide customers of how to install SSL certificate for Webservices.
• Upgrade customer Web Services Certificate to use SHA-2 (X509 Certificate2)
• Update password & Reset where necessary and revoke old Certificate.
• Verify via Splunk if customer is using the new SSL certificate.
• Assist other Confidential associates with SFTP migration for Datalicense and SSL certificate for Webservices.

Confidential, Kearny, NJ

Network Administrator

Responsibilities:

• Administration of Windows Server 2003, 2008, 2012.
• Create, change, and delete user accounts and groups in Active Directory.
• ILO configuration on HP servers for easy and graphical management over HTTPS
• Configuration of DHCP server and DNS for automatic IP assignment and translation of IP addresses into names.
• Create and modify GPOs for folder redirection, network drives mapping, workstation customization and software deployment with MSI package.
• Perform repair and recovery efforts from hardware or software failures and coordinate/communicate with impacted constituencies.
• Administration of SonicWall Firewall, HP ProCurve switches and Cisco LAN Wireless Controller.
• Create, delete, and modify internal and external routes. Configuring sub-interfaces for Data, Voice and Wireless VLAN. Also, editing NAT rules to accept incoming connections such as FTP, SFTP, SSH, HTTPS, and HTTP.
• Develop procedures to maintain security and protect systems from unauthorized use, acts of nature, and user abuse.
• Perform upgrades, installs and troubleshooting of networks, networking hardware devices, and software.
• Support LANs, WANs, network segments, internet, and intranet systems.
• HP ProCurve Switches: Configuring and maintenance HP ProCurve switches 2610 and above, create VLANs and trunk ports. Also, configuring SSH IP management for external and internal access over port 22. Configure WLC AP manager IP, setup new VLANs associated with new SSID and securing wireless with WPA2 encryption
• Installing and configuring mobile devices such as Intermec CN50, Symbol 3090, Motorola 7090, 7095 and HoneyWell MX7, MX7T for WMS (Warehouse Management System)
• Profile extraction to automate wireless and pocketputty app authentication for all mobile devices mention above.
• Used of Regshot to compare registries and extract the right information to automate process such as username and password, protocol SSH or Telnet and laser configuration for Mobile Devices.
• Configuring Avaya system VOIP phone with Avaya manager: creating profiles, assigning extension and configuring hardware device.

Confidential, Jamesburg, NJ

Desktop Support Technician

Responsibilities:

• Responsible for resolution of 1st, 2nd and partial 3rd level IT service requests via phone inquiries, remote support for Confidential, Corp Headquarters, and retail locations as well as Confidential onsite user requests. request
• Determined proper escalation path for all 3rd party/RDP/vendor and system analyst for critical 3rd level issues.
• Resolved TCP/IP connectivity issues for users at all levels including but not limited to PC, server, laptop, Cisco Deskphone, and mobile devices such as iPhone, Android and Blackberry.
• Monitored internal notifications regarding all critical system outages or system downtime as well as WMS by analyzing wireless connectivity.
• Responsible for Active Directory accounts by creating user accounts, distribution and security groups, password resets and granting user permissions based on approved security levels.
• Created SOP by documenting software and applications handbook for all new Helpdesk associates.
• Knowledgeable in all MS Exchange, MS Office, and all Outlook troubleshooting/training.
• Managed Windows Server 2003, 2008 printers, and shared files
• Installation and Configuration of SOTI MDM (Mobile Device Management) on Windows Server 2008 R2 to deploy Wavelink TelnetCE application to 150 scanners over the network.
• Wireless and application profile extraction for MC 9000 and WT4000 scanners which helped to automate wireless and application authentication.
• Created a Test Group on SOTI MDM to test scripts and compile the software for deployment on Test Devices.
• Worked with Advance Mobile Group to procure the latest software and firmware for all mobile devices in the warehouse.
• Helped on the Deployment of Mobile Iron for Confidential Stores (Apple Ipads) and Confidential (iPhones/Androids). I was in charged enrolling devices for all USA stores with mobile iron App via phone with the Store /assistant Managers.
• Tagging devices on Mobile Iron to attain the right software from Mobile Iron Store.
• Helped to download the Tory app from the Mobile Iron Store and made sure the Tory app worked with the Wireless Printers.
• Confidential : I made sure the device was on the right group after enrolling the mobile device with Mobile Iron, in this way the Team could unlock (iPhones and Android) devices, perform remote wipe if the device was stolen or lost and remote into the mobile device to help Internal employees with their email or Mobile issues. Remote feature worked with Android Devices oppose to iPhones
• Assisted Security Team in addressing malwares, viruses, worms and rootkits issues using McAffe, Malwarebytes and TDSKiller.
• Responsible for the system backup for the all the servers located in the Confidential using Sysmantec backup application.
• Deployment of new images for all system users through SCCM and other Image Tools
• AS400 user management, password reset, copying and changing profiles.