Systems Programmer Resume
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Santa Clara, CA
SUMMARY:
- Senior Technical Professional with 15+ years providing high - quality, timely support for various products and applications as reliable point of contact for users with varying degrees of technical expertise.
- Apply strong customer service, problem analysis and resolution, configuration management, user training, and system administration skills.
- Proven record prioritizing and driving projects from planning through execution, including deployments, migrations, and upgrades.
TECHNICAL SKILLS & KEY STRENGTHS:
- Windows, UNIX, Linux & HP-UX Perl SQL Jenkins IBM Rational Team Concert WebSphere 8.0
- ClearCase / MultiSite Deployment/Administration ClearQuest / MultiSite Deployment, Support Process & Issue Ownership RRDI Deployment Documentation Procedure Development Leadership Tool Development & Maintenance AWS SysOps Engineer JSON
PROFESSIONAL EXPERIENCE:
Systems Programmer
Confidential, Santa Clara, CA
Responsibilities:
- Delivered configuration management support for various groups sharing ClearCase across five states and countries, which included performing bug tracking and change control using IBM ClearQuest and ClearQuest MultiSite.
- Managed ClearCase database migrations from HP-UX to Linux, completed code migration from other tools (e.g., CVS, VSS) into ClearCase, and provided hands-on training to users on domestic and international level.
- Led 3-person team through deployment of ClearCase and MultiSite for base of 40 users spanning 3 sites.
- Implemented Network Appliance Filer as VOB database and storage device for Linux and Windows clients.
- Transitioned Windows users from NT domain to Active Directory domain.
- Proposed and introduced parallel software development usage model under ClearCase, as well as developed and instituted reporting/monitoring tools using Perl, shell, and CGI scripts.
- Developed and deployed ClearCase/MultiSite license virtualization, enabling YoY savings of $480K in licensing costs.
- Created triggers to enforce policy and process, established VOB-backup processes for UNIX and Windows environments, and documented all configuration management activities.
ClearCase Administrator
Confidential, Redwood City, CA
Responsibilities:
- Completed migration of 200 users from VSS to ClearCase, including training, installation support, and troubleshooting.
- Performed overall system administration, supported developers, and resolved issues for various functionalities, including view creation, merging, branching, nested configuration specifications, and VOB creation/removal.
- Ensured daily backup of VOBs and registry files as well as set up and managed IIS and CCWB servers for remote users.
ClearCase Administrator
Confidential, Menlo Park, CA
Responsibilities:
- Provided ClearCase support to UNIX and NT software developers regarding ClearCase installations and upgrades, VOB/view access, configurations, permissions, branching, merging, and system administration.
- Managed 70 VOBs on 5 HP-UX servers; maintained MultiSite services and resolved related issues.
- Developed and updated ClearCase configuration management tools and documentation.
Build/Release Engineer
Confidential, Santa Clara, CA
Responsibilities:
- Teamed with developers in building various versions of network management product (Optivity) on UNIX and Windows NT platforms; created patches as well as wrote shell scripts and batch files to resolve build problems.
- Handled ClearCase administration involving installation, triggers, views, and importing files from Confidential .
- Updated build procedures and produced tape and back-ups for UNIX and Windows platforms.
