Network Controller Resume

SUMMARY:

10+ Years of High - Impact Experience within Large-Scale Network EnvironmentsVersatile, technical professional with extensive experience analyzing, troubleshooting and maintaining enterprise-wide networks and peripheral equipment.
Ability to provide customer service and data entry skills as needed at the highest level.
Business-minded analyst skilled in gathering, synthesizing and implementing business requirements into various projects.
Articulate communicator adept in working across functions to drive cohesive, transparent IT networking processes.

KEY SKILLS:

Network Analysis & Monitoring Quality Control
Network Security Strategic Planning
Technical Troubleshooting Team Training & Leadership
Change Requests/Data Entry Cross-Team Collaboration
Business Requirements Communications /Customer Service

TECHNICAL EXPERTISE:

Software: NetScout, Netflow, Netcool, Citrix, NNMI, Maximo, Ehealth, HTML/DHTML, Oracle, Loadbalance, Firewall, Internet Explorer, Active Directory, Cisco, Firewall technology, BGP, iBGP,eBGP, PPP, DHCP, DNS, TCP/IP, Clarify, Remedy, SNMP, ISIS, EIGRP, Firewall, Proxy, IPSLA, OSPF, Confidential Central Manager, 802.1q, STP, RSTP, VLAN, MPLS

Hardware: Compaq, HP, Dell, Gateway, IBM Workstations/Laptops, Confidential routers/switches, Printers, Scanners, PDAS, HP procurve switches, Juniper access points, Black Berry, Nexus devices, Confidential WAAS, WCCP devices

PROFESSIONAL EXPERIENCE:

Confidential

Network Controller

Responsibilities:

Implement and maintain network routers and switches
Ensure train equipment functionality and facilitate repairs, maintain and troubleshoot Microwave transmissions.
Facilitate T1, ATM, MPLS repairs and testing with Telco partners
Update Mesh devices, Access Points Aruba and Cisco, Train Control switches and sites
Troubleshooting via dos command prompts, Secure CRT and remediating network outages to resolution.

Confidential

Network Implementations Engineer

Responsibilities:

Implement new Confidential routers and switches to the network via refresh
Use E-Health to monitor links for router overutilization, network performance, down links and facilitate repairs.
Facilitate Moves, Add and Changes to Network Routers and Switches, T1 and Telepresence test and turn ups.
Update HPNA, IP Registar and Confidential MAPS with current device information
Update/Delete configurations for Confidential Routers 800, 1800, 1900,2800,3800,3900,7000 Catalyst 4000 and 6000 series switches and L3 switches
Worked with Project Managers, onsite techs and Banking execs, led bridge lines and responsible for keeping bank up to date with progress of various changes to the network.

Confidential

Alert Response Team Lead

Responsibilities:

Monitored network for critical alerts and issues using Netmon,WebRT, Netview, Netscout Netcool and NNMI/OM
Execute parts replacements, network environment changes and client/stakeholder notifications
Understanding of network protocols for alert monitoring, SNMP, ICMP, FQDN, DNS, BGP
Responsible for 24/7 alert monitoring across the network backbone checking various platforms

Network Analyst

Confidential

Responsibilities:

Analyzed and validated layers 1-7 of OSI model of network using trace paths and pings
Responsible for monitoring, triage and escalation of circuits and equipment on the Bank of America/Legacy Merrill Lynch Network, which passes $3 Trillion in Daily Traffic. Regularly participated in Problem Management meetings and in identifying underlying problems as well as suggesting and implementing solutions via the ITIL Change Management framework.
Performed a myriad of Network functions such as Securing and loading configurations into Confidential devices such as Catalyst 4000, 4500, 4900 and 6000 series switches as well as 1800, 2600, 3800 and 7000 series routers.
Worked with Domestic and International Carriers and Telecom Companies to perform logical and physical testing of Data and Voice Circuits
Fielded and submitted network change request and facilitated technician dispatches
Collaborated across Cisco, Firewall and Loadbalance and proxy groups to architect and integrate action plans
Knowledge and use of Cisco, Juniper, ATM and Nexus devices facilitated fast Ethernet repairs.

Confidential

Tier I Support Specialist

Responsibilities:

Configured Confidential routers, bridges, switches, firewalls and other equipment
NSM Policy pushes to Juniper Confidential devices and scheduling change windows for servers via Citrix
Daily testing of Adtran to Confidential and MPLS sites to demark in efforts to isolate the network
Configured juniper and hotspot devices for wireless connectivity
Assisted in checking Confidential, provisioning and decommissioning of circuits.

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