SUMMARY:

• Network / Systems Engineer with leadership experience and more than 10 years developing and maintaining complex Windows based networks and systems.
• Depth of technical knowledge and agile problem solving for ‘outside the box’ thinking to find the right solution to even the most frustrating problems.
• Proven track record of deploying and integrating Windows system resources, effectively managing remote and onsite network operations. Demonstrated leadership in implementing robust LAN / WAN architectures.

AREAS OF EXPERTISE:

• System Administration & Infrastructure | Design Disaster Recovery & Contingency Management
• Systems Configuration & Implementation Strategies | IT Operational Policy Development
• Network Security | Network Resource Monitoring & Repair | System Operations & Process Improvement

TECHNICAL SKILLS:

Platforms: vSphere 5.1, MS Windows Servers 2012/ 2008 / 2003 / 2000, MS Windows 8 / 7 / Vista / XP / 2000, Linux, Mac OS X, Exchange 2007 Server, Accelops SIEM, Antivirus / Backup Servers

Tools: MS Office 2010 / 2007 / 2003 (Word, Excel, Access, PowerPoint, Outlook), BlackBerry Enterprise Server, ScriptLogic, Symantec Antivirus, Norton Ghost, Kaspersky System Center Active Directory, SIEM, Office 365

Network: DHCP, WINS, DNS, AD Group Policies, TCP/IP, RIP, EIGRP, IGRP, IP Routing

Hardware: IBM / Dell / HP / Compaq Servers, PCs, Workstations, SCSI devices, PC peripherals and printers, iSCSI SAN, Dell EqualLogic, Routers / Switches / Hubs, WatchGuard Firebox Firewalls, Cisco ASA 5505, Ethernet / Fiber Cabling, PBX Telephony System

PROFESSIONAL EXPERIENCE:

IT Consultant

Confidential, FL

• Project lead for implementation of serialization pharmaceutical software, based on new DSCSA law.
• Planned and deployed cloud based backup solution
• Assisted with the network design of a 115 - user call center with deployment of switches, network cabling, and workstations.

Confidential,Ft. Lauderdale,FL

IT Manager/ Onboarding Specialist

• Manage all aspects of the infrastructure, including workstations, desktops, servers, virtualization, VPNs, backup and disaster recovery, and AWS as our Software as a Service (SaaS). Create annual budget plans for software renewals and hardware replacements.
• Current role includes the rapid onboarding of partners for our SaaS products and services, along with responsibility for partner management in regards to building and maintaining sustainable relationships.
• Work closely with partner organizations on the configuration of a multitude of devices (e.g. Cisco ASA, Juniper, WatchGuard, SonicWALL, and Palo Alto firewalls) for syslog and SNMP logs.
• Planned the build out of our office suite with responsibility for the server room layout, all hardware decisions, ISP setup and configuration, and design of the network layout.

Confidential, Coral Springs, FL

Systems/Network Administrator

• Configured and implemented a help desk tool to manage ongoing service requests, monitor performance issues, and efficiently manage IT assets — all first time capabilities within IT.
• Implemented a RSA server for increased security during login to VPN that required two-factor authentication with a policy connecting to Active Directory for 2nd authentication. Configured to work with a CISCO VPN firewall gateway.
• Implemented increased security on the Wi-Fi network for a 15,000 sq. ft. warehouse that used handheld scanners to access data for picking and packaging orders. Rigorously tested signal strength to ensure correct coverage across the warehouse.
• Maintained environment, supporting SQL, SharePoint, Active Directory, and MS CRM. Maintained MS Exchange, cloud-based Office 365.
• As part of a capacity management plan, monitored performance to identify usage trends in order to adjust storage and add virtual memory and a virtual CPU. Recommended virtual management software to CIO, and gained approval for purchase.

Confidential,Fort Lauderdale,FL

Contract IT Support Specialist/Consultant

• Implemented a web filter/firewall for all three office locations.
• Designed network, and set up operations for a new data center. Implemented automation of computer imaging to quickly restore computers and get new systems up and running.

Confidential, Miami, FL

Network Administrator / Help Desk Specialist

• Primary point of contact across all departments to assess user needs and regularly consult with management to ensure system availability and functionality and to maintain 100% system uptime.
• As part of a modernization effort to increase productivity and introduce advanced functionality,
• Successfully planned and implemented a network upgrade to a Windows 2008 Domain.
• Played a key role in deploying 200 users to an Exchange 2007 platform with redundant Hub / CAS / Mailbox servers in a virtual environment.
• Documented all system configurations and standards to simplify support efforts and for future enhancements and improvements, including expansion of the Boca Raton office.
• Planned and procured hardware and software for an audit and attest services solution, one of the company’s primary services. Worked in collaboration with vendor to install and configure software. Deployed to a select few employees for beta testing; quickly resolved all issues.
• Completed deployment with no downtime and positive feedback regarding the smooth transition.
• Project Lead for the upgrade of all WatchGuard firewalls, at three offices, providing improved control for different types of network traffic, as well as secure remote access over VPN.
• Coordinated project planning, and led the help desk team in deploying 80 workstations, over a weekend, with no business disruptions.
• Designed a backup solution to shrink backup window from 4 hours to 1-2 hours with a faster recovery time for deleted data.