SUMMARY:

• Experienced coordinator with 20 years of service working in fast paced, healthcare, law and pharmaceutical environments.
• Strong computer skills, organization, administration and follow up skills.
• Demonstrated ability to build strong relationships with co - workers and interact effectively with all levels of management.
• Enjoy diverse and challenging assignments.
• Excellent computer and problem solving skills with experience using the following technology: Windows 95, 98, ME and XP, Microsoft Word, Access, Excel, Power Point, Visio and Outlook Express.

WORK EXPERIENCE:

Confidential

Installation Administrator, Dresher, PA

Responsibilities:

• Receive Client through Impact program assigned by manager, introduction email, schedule call, set up retirement plan in system for contributions and ACH from Bank. Walk correct l client through entire procedure until comfortable and hand off to client services.
• Various other responsibilities include staging documents for new clients, performing QCs, process go lives, manage follow-up system, run v-lookups for unassigned items, payroll ready items, process waits. Entering tickers into system for fund selection.

Confidential, Philadelphia, PA

Pre-Sales Analyst

Responsibilities:

• Receive opportunity through sales funnel, compile and analyze data, enter into excel spreadsheet. Send information for geo-coding, forward this information and engage Vendors and Aggregator for Serviceability/Survey information. Update spreadsheet to include this information and submit to Sales to provide to client.
• Ongoing engagement with Sales, Aggregators and Vendors to supply information needed as quickly as possible, change information and reengage as required or needed.
• Ability to edit, update, change any information provided by Sales department (i.e., change in speed, addition of sites, removal of sites), resubmit information as needed to Vendors and Aggregators.
• Researches, processes, and manages customer escalations.
• Responds to and resolves basic account calls and/or escalates non-technical issues for all accounts to the Product Sales Support Supervisor.
• Provides timely feedback to the appropriate Sale Representative to ensure account satisfaction.

Confidential, Philadelphia, PA

Project Coordinator

Responsibilities:

• Create and maintain an excel spreadsheet to track all orders and shipments of electric and gas meters 1.3 million, where they are located in storage, the amount installed, completed testing, breaking out each meter by type. Updating the report based on information in reports as well as invoices, using VLOOKUP, creating automatic fields to update and change the information once a shipped date is entered into the spreadsheet, moving the count from ordered section of the spreadsheet to received.
• Updating excel spreadsheets and providing to Project Managers on a weekly basis. This spreadsheet is used to track inventory counts completed on a monthly basis in storage areas in the surrounding Philadelphia area.
• Create an excel spreadsheet listing all contractors working with the project to track all project hours and report into system each month. The information is provided from vendors; I update the sheet using VLOOKUP as well as enter new contractors and remove old, but keep intact all hours worked for each contractor. Over 1,500 contractors are involved in this project.
• Update various excel spreadsheets for Monthly Invoice Reconciliation for meters installed, scrapped meters; assist with shared drive access, phone orders, moving phones & installations, ordering programs for computers as needed, lunch orders, conference room scheduling.
• Assist Project Managers as needed for filing of documents to shared drive and SharePoint.
• Update PowerPoint slides and submit to SharePoint bi-weekly Project Status Reports after soliciting information from Project Managers.
• Itemize and break out monthly bills using Excel to ensure accuracy of bills. Creating auto sum columns to ensure billed amounts equal the same, have found many invoices that the amount was well over the detailed bill information.
• Update, open, close defects within ALM system, and attend weekly meetings to get updates from Project Leads to defects.
• Track training records for all project employees (over 125) using an excel spreadsheet, ensure timely completion of training, assign components, schedule training for those not included online, report to management monthly as well as escalate when necessary.
• Track and update excel spreadsheet with all assets used in project (i.e., laptops, phones)
• Run reports to supply for weekly meetings;
• Solicit updates from department leads to update and submit PowerPoint slide on monthly basis for the Department Management Review meeting.
• Headcount - track and meet with project leads to update headcount, as well as project future needs.
• Report scrapped meters.
• Record retention.
• Project closeout.

Confidential, Philadelphia, PA

Project Coordinator

Responsibilities:

• Multi-Dwelling Unit - Contracts
• Checking new properties to ensure they are in Confidential Servicing Area via vlookup
• Entering contracts into database ( Confidential )
• Checking revenue shares
• Update all programs when properties are sold
• Creating opportunities for Sales Department
• Manage National Account Templates for Property Owners
• Create contracts based on information provided by Sales Department
• Mail contracts to owners for signature, as well as Confidential signatures
• Scanning of all documents and maintaining SharePoint site
• Return fully signed contracts to Owners as well as Confidential Local Markets.

Confidential, Voorhees, NJ

Services Contractor

Responsibilities:

• Run and create reports using UPerform, Excel, and VLOOKUPs.
• Update and change master documents based on feedback and input from managers to change business roles, as well as classes as required.
• Members, ensure adherence to deadlines.
• File all project documents (hard and soft copies).
• Responsible to track training changes and produces updated sessions, based on schedule realignment and trainer, room, time availability.
• Responsible to take input from all areas across the user board to maintain the detailed schedule and allocate training options as necessary at all times.

Confidential, Fort Washington, PA

Project Coordinator

Responsibilities:

• Manage office of 28 on daily basis. Confidential contact with all employees to help assist with various issues. On boarding all new employees, providing them a “go to” person to assist with questions and program training until comfortable with systems. Also remaining available to help when necessary, especially with troubleshooting new issues. Complete knowledge of Confidential & Confidential processes and procedures for daily workplace issues. Troubleshooting various and multiple issues daily, managing day to day office situations. Manage and coordinate entire office move. Create; manage office files as well as electronic repositories.
• Edit Contracts and Statements of Work (SOWs) based on input from Vice President, Director and Managers. Forward to legal department for review and to confirm changes are within Confidential & Confidential ’s guidelines.
• Print final contracts and SOWs, acquiring in-house signatures as needed, mail two original documents to vendors or contractors for final signature, forward final document to contracting department for filing of hard copy as well as scan document into system for electronic filing.
• Run reports from system showing invoices sent and payments processed to keep within the budget outlined for each contractor. Alert Directors as necessary when monies were running low to edit the contract or SOW. Also report to Directors when monies would reach 100k and so that a justification form for more monies would need to be added to the PO as well as having an addendum to a contract or SOW created and signed as needed for extensions.
• Close Purchase Orders in the system once the contract came to a close. This is includes “zeroing out” some PO’s with remaining monies so they were no longer earmarked and available for use elsewhere.
• Certain contracts which involved doctors or hospitals needed to be entered into another system to help the company track information prior being sent out for signatures. This process required me to work with our in-house attorney gathering information from him to be entered into the system. Some information provided to me for entering was having a justification form completed prior to the contract for any monies over 100K, running the individual doctor or group name through a system to check they were not barred from practice or consulting. I would run their billing rate through system so that the amount was within a certain range for each specialty as defined by Confidential & Confidential . Entering information for Fair Market Value for each person contracted. Routing document for approvals through an electronic system as well as following through to see that those approvals were made, making sure corrections or updates required were complete. Seeing the process through to end until a number was generated for tracking all aspects of this contract. This number was added into the PO system and reports were pulled using this number by other departments.
• Update documents as needed, update and upload documents; repository support, track deadlines, chase documentations, signatures, etc. to remain compliant at all times.
• Gather metric information from each department head to add into a monthly dashboard for reporting to the Vice-President, finalizing and providing final monthly document to all department heads and Sr. Vice President.

Executive Assistant to Vice President

Confidential

Responsibilities:

• Provide support to Vice President, Confidential, Chief Safety Officer, 7 Senior Directors and various other Directors and Managers.
• Process communications, including phone calls, email, correspondence, memos, expense reporting, mail, and faxes. Prepare agendas and materials for executive meetings.
• Establish and maintain support systems for structuring priorities necessary to the Executive.
• Assist in managing the executives schedule to include scheduling meetings and appointments.
• Coordinates and assists in developing associated business reports, and prepare presentations.
• Create filing repositories, organizes files, performs data entry and analyzes data, and maintains accurate records.
• Handles confidential matters requiring discretion and judgment.
• Acts as liaison with other departments and outside agencies, including senior level management.
• Work with Senior Directors to see projects to completion. Scheduling and support of international travel for multiple persons to attend different activities. Tracking of vacation for entire department, Calendar coordination, schedule meetings. Maintain a high level of confidential information.

Confidential, Titusville, NJ

Sr. Administrative Assistant, Scientific Affairs

Responsibilities:

• Provide support to Senior Director of Scientific Affairs department.
• Calendar coordination, scheduling of meetings, travel arrangements, expense reporting, general correspondence.
• Provide administrative support to Regional Scientific Directors as well as Scientific Affairs Liaisons all working in the field.
• Handle all aspects of team meetings out of state, work with travel department to determine best meeting place as well as insure Confidential & Confidential approval of site and venue within the approved monetary amounts.
• Handle heavy workload with time constraints in a professional manner while maintaining confidentiality.