SUMMARY:

Accomplished Systems Engineer providing solutions for companies ranging from small business to Fortune 500s. Provide expertise in design, assessment, issue resolution, change implementation, maintenance and monitoring. Strong team player with a commitment for success while thriving in fast - paced, rapidly changing environments.

PROFESSIONAL EXPERIENCE:

Confidential, Lyndhurst, NJ

Sr. System Engineer

Responsibilities:

• Management and deployment of the Confidential ID Identity and Access Management Suite for the on-boarding approval process. Provided extensive configuration and testing to place system into production all while documenting procedures taken to validate Windows, Linux, and AS400 systems.
• GPO Consolidation project consisting of cleaning up the Confidential Global login scripts for both retail and corporate offices. Utilizing Kix32, GPMC and GPEDIT to modify, add and remove unused procedures related to issues.
• PKI Certificates Project that needed to be validated and renewed for SSL within the corporate offices. In addition, generated new certificates upon request as well as signing certificates when required to do so. Utilizing CA Authority Server, IIS Admin version 7.0 and PowerShell scripting.
• Manage, support and document new procedures for Confidential EPO Disk Encryption ver.7.1 and restoration procedures for Global IT Services.

Confidential, Edison, NJ

Sr. IT Operations Engineer

Responsibilities:

• Data Center support and monitoring of Confidential PowerEdge, Data Domain DD670, EMC CX-4240 Servers, Quantum Scalar i500 Tape Library, Liebert and Kohler backups and AC units on a 24/7, 365 days a year basis.
• Lead small team of 5 Technicians, mentored, and developed junior resources while budgeting, tracking and procuring software and hardware support and corresponding licenses as necessary.
• Utilized Secure Works for network identity issues and security monitoring.
• Enterprise Backup utilizing Symantec NetBackup 7.6.0.4. Restoring of files and operating systems and applications.
• Support the Private/Public/Hybrid Cloud Infrastructure, utilizing Century Link in addition to supporting remote users globally in need of assistance with our cloud services.
• Level 2/3 Support Escalations, performed monitoring, troubleshooting and resolved all issues with information systems, corresponding applications and databases.
• Project lead new company acquisitions of data migration, server hardware relocations as scheduled by Project Manager.
• Change Management, patch management and change control, legal and compliance ensuring the integrity and security of information systems and windows authentication while working both in both Confidential and Confidential environments when obligatory.

Confidential, Bedminster, NJ

System Engineer

Responsibilities:

• Managed the day-to-day issues within the Data Center to support any existing, newly installed or decommissioning of servers. Provided up to date documentation, metrics and other types of reports for the NJ Data Center as well as the DR location equipment on a weekly and monthly basis. In addition, installed, updated and resolved all issues related to the current Windows Environment 2003 up to 2012R2 Servers companywide utilizing PRTG and SCOM alerts.
• Daily monitoring and support of IIS version 7.5 and 8.0 for SharePoint 2007/2010/2013 environments. Additionally, managed the day-to-day, management of the McAfee EPO Server version 4.6, Active Directory, Exchange 2010, Double Take Disaster Recovery version 7.1, and Log Rhythm version 6.1, in addition to SCVMM ver.2008R/2012R2 for all virtual hosts, NLB, Fail-Over Clusters, VMware ESXI 5.0 and Hyper V Servers. Install, administrate, backup and administration of SQL versions 2005, 2008 and 2012.
• Designed backup data solutions that consisted of a CASO server and multiple MMS’s servers running Symantec Backup Exec 2014. B2D solution comprised of Exagrid Backup Servers E3000, 5000, 7000, 13000 and Ex2100 Series.
• Assessed and document current servers and associated applications and planned a patching scheme to ensure that all servers are properly updated as needed on a quarterly basis. Created Change Control and held meetings with Application Owners to ensure schedules and testing was completed on approved days requiring down time while keeping the environment Confidential, SOX, FDA and Sox compliant.
• Utilized IBM Tivoli Endpoint Manager 9.1 to deploy IBM Bigfix agent on all servers both virtual and physical as per documented process. Created reports and ensured only approved patches were being deployed at time of scheduled quarterly patching.

Confidential, Denville, NJ

Systems Engineer

Responsibilities:

• Monitoring and maintenance of all systems and applications for specific clientele requiring 24/7 support in the tri-state area.
• Supervising, various Data Centers that included systems such MS-SBS 2011, 2008 and 2003, MS-Windows 2012, 2008 R2, 2003, and 2000 OS. Windows XP, 7 and 8, in addition, MS-Exchange 2013, 2010, 2007 and 2003, Blackberry Enterprise Server version 5.0, ADDS, Group Policy, File/Print Services, DNS, DHCP, Terminal Services, Postini and Mxlogic Spam Filtering, Citrix, MS-Intune, Office 365, Intermedia Cloud Exchange, MS-Hyper V, VMware vSphere ESXI version 5.1, VMware vCenter, MS-WSUS, Confidential EPO, SQL, Oracle, Windows 2008 R2 NLB and Fail-Over Clusters.
• Install, configure, repair and upgrade hardware as needed on existing equipment such as servers, blade servers, printers and computers of all kinds. Confidential, HP and IBM 3850 M4, 3550 M3, 3650 M4, H Blade Center Chassis with HX5 Blade Servers in both Confidential and other environments when necessary.
• Administer backups and restores utilizing ARCserve and Symantec Exec Backup version 12.1, NetBackup version 7.5, Tape Library Solutions and D2D when required to do so for existing clients.
• Technical Lead responsible for the planning, installation and the configuration of 500 IBM System X3300 M4 Servers running VMware vSphere ESXi version 5.1 with Windows 2008 R2 Image.

Confidential, Morristown, NJ

Operations - US Network Infrastructure (Contractor)

Responsibilities:

• Install, configure, monitor, document and maintain all aspects of the Data Center Infrastructure. Which included MSA, Tape Libraries, Clustered Servers, and MS-Windows 2000 to 2008R2, Windows XP and 7, MS-Hyper V, MS-SQL, Oracle, Citrix, MS-Exchange 2007, EDI, Werum, Blackberry Enterprise Server version 5.0, AD, ADDS, Group Policy, PowerShell, ERP System ( Confidential ), File/Print Services, Active Directory, DNS, DHCP, Terminal Services and Avaya VoIP Phone System running on HP ProLiant Servers and HP C7000 Blade Chassis.
• Utilizing tools such as Blackberry Admin Service, Avaya Site Admin, SQL Server Management Studio, Hyper V Manager, Failover Cluster Manager, MS System Center, Solarwinds, Open Text NFS, Robocopy HP Manager, HP Storage Management Utility, Avtech Device Manager, What’s Up Gold, Symantec Exec Tape and D2D Backups as well as other admin tools that pertain to the current environment and custom applications.
• Deployed Windows 7 images to 300 plus users utilizing Citrix application.
• Retain technical documentation with MS Visio, MS-Excel and MS Word as needed using the SDLC and Change Management process to ensure SOP and Confidential are in place.
• Track, remediate, and report against issues and fixes in the environments using Service Now IT Service Portal.
• Evaluate existing solutions for cost-effectiveness and improvement opportunities.

Confidential, Raritan, NJ

Systems Engineer (Contractor)

Responsibilities:

• Identity Deployment Management Project for a 10k Server worldwide security model platform identifying in-scope and out of scope MS-Windows 2000, 2003, 2008R2 Production Servers, Confidential, Confidential, SOX, SMS, Citrix, IIS, SharePoint, Exchange 2003, 2007 and 2010, Web Servers (IIS 6, Apache),Oracle and MS-SQL Servers.
• Utilized tools such as BMC Remedy, Vital QIP, and MMC to help identify Servers, Users and Group information that were in need to be analyzed and fixed.
• Managed Active Directory Services within the JNJ AD Forest while actively relying on ADDS.
• Team Leader to both create and represent change controls for projects for weekly TCAB meetings. Created and updated documents to meet standardized installations on IDMS enabled servers.
• Provided support to all levels of the organization for issues related to applications and service accounts that may have been affected during the migration of servers while keeping the current environment HIPAA, FDA and SOX compliant.

Confidential, Totowa, NJ

IT Support Manager

Responsibilities:

• Installed and monitored all Security, Firewall and VPN Services for three locations utilizing Juniper Netscreen5GT. Created point-to-point tunnels for all three locations, and ensured network security devices were up to date with patches.
• Employed and supported Cisco 1841 & 3650 Switches at LAN/WAN locations operating with the CLI, SDM CNA and Wire Shark monitoring and configuration tools. Oversee Cisco Voice over IP Phones and system on Cisco 3620 router.
• Administer Confidential Power-Edge 2850 Rack Mounted Servers, running Raid 5, Yosemite Tape Ware Backup, Windows Exchange 2003 and Active Directory on a Windows 2003 Server Platform, HP ProLiant ML115 G5 Windows 2003 Server running 2005 SQL Enterprise Edition serving both NY, NJ locations for company’s custom billing application.
• Implement, troubleshoot and support for both a Compunetix Context 240 and Octave 1000 Teleconferencing Bridges utilizing 38 T1 lines on a Windows 2003, Unix 7.2 and Windows NT 4.0 platforms.
• Support, manage and supervise customer videoconference systems by examining system connectivity.
• Run client video conferences to include conference scheduling, conference monitoring, and the facilitation & carrying out client’s conferencing requests.