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Systems Engineer Resume

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Broomfield, ColoradO

SUMMARY:

Systems Administrator with 5 years of professional experience who is seeking new long term employment opportunity in the greater Denver metro area.

AREAS OF FOCUS:

Microsoft Technologies: AD, SCCM, SCSM, DNS, DFS, DHCP, WDS, MDT, WSUS, Group Policy, Hyper - V

VMware Technologies: ESXi 5.0 - 6.5, vCenter, DRS, HA, Distributed Switching

Operating Systems: Windows Server through 2012 R2, CentOS 5+/RHEL 7+, AIX 6.1+

Exchange: On-premise 2010 & 2016, Architecture, all roles, DAG design and implementation, Mobile device management (GOOD) and ActiveSync

Software: Symantec Backup Exec, Solarwinds, EMC Unisphere

Security: Symantec products (SEP, CSP, Brightmail), Fireamp, Varonis, FIM and FAM, ITIL practices

Storage: EMC Isilon/VNX/Avamar/Data Domain (Block, file, backup), Confidential MD arrays

EXPERIENCE:

Systems Engineer

Confidential, Broomfield, Colorado

Responsibilities:

  • Collaborate with the business to identify areas where systems engineering can offer improvements on processes.
  • This included automation, data management and serving as a resource for applying best practices when possible.
  • Manage Active Directory architecture, including forest, schema and object management
  • Architect and implement Systems Center 2016 v1610, including Configuration Manager and Service Manager
  • Manage Exchange, including the configuration of servers, send/receive connectors, mailboxes, distribution lists, overall topology and DAG health
  • Manage VMWare hosts and guests, including planning and implementation of compute, memory and storage resources vSphere ESXi 5.0 through 6.5
  • Installation and configuration of ESXi from hardware through datacenters
  • Manage HA clusters including utilizing DRS, all while architecting for n+1
  • Manage resource allocation via vCOPS; including tiered storage management
  • Manage other Microsoft technologies: DFS, DHCP, DNS, WSUS, WDS.
  • Manage Group Policy, including the design, configuration and implementation of objects
  • Manage SQL, including creating databases, security and memory limitations
  • Manage SharePoint, including farm member management and deployment
  • Manage SolarWinds, including design, health monitoring and alert management
  • Manage environment that is subjected to, and passed, PCI and SOC 2 Type 2 audits
  • Creating and maintaining key relationships with vendors and VARs

Service Desk Technician

Confidential, Broomfield, Colorado

Responsibilities:

  • WDS and MDT Administrator for enterprise imaging of endpoint systems
  • WSUS Administrator for patch management of endpoint systems
  • Document processes and procedures for internal and audit purposes
  • Design, implement and manage Group Policy objects
  • Manage permissions, privileged accounts and groups within Active Directory
  • Manage Exchange mailboxes, permissions, archiving, distribution lists and public folders
  • Manage system endpoint encryption via Sophos Safeguard
  • Manage software configuration and deployments through the Confidential KACE platform
  • Manage system VLAN assignment controlled by NAC/802.1x via ForeScout Confidential
  • Engage and interact with several external vendors, including Verizon Wireless, Confidential and Apple
  • Respond to work orders escalated by the IT Service Desk it a timely fashion, as defined by the nature and scope of the request. Escalate to Tier III or engineering if warranted.

Service Desk Technician

Confidential, Broomfield/Highlands Ranch, Colorado

Responsibilities:

  • Provide professional and personable in-person, email, chat and phone customer service and support
  • Desktop and laptop endpoint deployments
  • Hardware and software break-fix support, including Confidential, HP, and Microsoft products
  • Service and maintain Xerox copiers
  • Provide training and support for internal and external applications
  • Manage and track assets in the Numera Track-IT application
  • Educate users on proper information security awareness
  • Assist in developing procedures and assisting business unit leadership where appropriate
  • Actively assist vendors and clients who visit business sites.

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