Systems Engineer Resume
Broomfield, ColoradO
SUMMARY:
Systems Administrator with 5 years of professional experience who is seeking new long term employment opportunity in the greater Denver metro area.
AREAS OF FOCUS:
Microsoft Technologies: AD, SCCM, SCSM, DNS, DFS, DHCP, WDS, MDT, WSUS, Group Policy, Hyper - V
VMware Technologies: ESXi 5.0 - 6.5, vCenter, DRS, HA, Distributed Switching
Operating Systems: Windows Server through 2012 R2, CentOS 5+/RHEL 7+, AIX 6.1+
Exchange: On-premise 2010 & 2016, Architecture, all roles, DAG design and implementation, Mobile device management (GOOD) and ActiveSync
Software: Symantec Backup Exec, Solarwinds, EMC Unisphere
Security: Symantec products (SEP, CSP, Brightmail), Fireamp, Varonis, FIM and FAM, ITIL practices
Storage: EMC Isilon/VNX/Avamar/Data Domain (Block, file, backup), Confidential MD arrays
EXPERIENCE:
Systems Engineer
Confidential, Broomfield, Colorado
Responsibilities:
- Collaborate with the business to identify areas where systems engineering can offer improvements on processes.
- This included automation, data management and serving as a resource for applying best practices when possible.
- Manage Active Directory architecture, including forest, schema and object management
- Architect and implement Systems Center 2016 v1610, including Configuration Manager and Service Manager
- Manage Exchange, including the configuration of servers, send/receive connectors, mailboxes, distribution lists, overall topology and DAG health
- Manage VMWare hosts and guests, including planning and implementation of compute, memory and storage resources vSphere ESXi 5.0 through 6.5
- Installation and configuration of ESXi from hardware through datacenters
- Manage HA clusters including utilizing DRS, all while architecting for n+1
- Manage resource allocation via vCOPS; including tiered storage management
- Manage other Microsoft technologies: DFS, DHCP, DNS, WSUS, WDS.
- Manage Group Policy, including the design, configuration and implementation of objects
- Manage SQL, including creating databases, security and memory limitations
- Manage SharePoint, including farm member management and deployment
- Manage SolarWinds, including design, health monitoring and alert management
- Manage environment that is subjected to, and passed, PCI and SOC 2 Type 2 audits
- Creating and maintaining key relationships with vendors and VARs
Service Desk Technician
Confidential, Broomfield, Colorado
Responsibilities:
- WDS and MDT Administrator for enterprise imaging of endpoint systems
- WSUS Administrator for patch management of endpoint systems
- Document processes and procedures for internal and audit purposes
- Design, implement and manage Group Policy objects
- Manage permissions, privileged accounts and groups within Active Directory
- Manage Exchange mailboxes, permissions, archiving, distribution lists and public folders
- Manage system endpoint encryption via Sophos Safeguard
- Manage software configuration and deployments through the Confidential KACE platform
- Manage system VLAN assignment controlled by NAC/802.1x via ForeScout Confidential
- Engage and interact with several external vendors, including Verizon Wireless, Confidential and Apple
- Respond to work orders escalated by the IT Service Desk it a timely fashion, as defined by the nature and scope of the request. Escalate to Tier III or engineering if warranted.
Service Desk Technician
Confidential, Broomfield/Highlands Ranch, Colorado
Responsibilities:
- Provide professional and personable in-person, email, chat and phone customer service and support
- Desktop and laptop endpoint deployments
- Hardware and software break-fix support, including Confidential, HP, and Microsoft products
- Service and maintain Xerox copiers
- Provide training and support for internal and external applications
- Manage and track assets in the Numera Track-IT application
- Educate users on proper information security awareness
- Assist in developing procedures and assisting business unit leadership where appropriate
- Actively assist vendors and clients who visit business sites.
