OBJECTIVE:

Seeking a position as a Lead Network Engineer in a professional, highly technical environment.

SUMMARY:

• Six years IT experience in the United States Marine Corps, and for global companies
• Effective and strong leadership skills
• Strong troubleshooting skills in a time sensitive and highly stressful environment
• High level of experience with a focus on Network Security, IT Helpdesk Support and Network Design.
• Detail oriented, adaptable, quick learner

TECHNICAL SKILLS:

• Microsoft Server
• Microsoft Exchange
• Microsoft Office Enterprise
• Network Administration
• Network Architecture
• Advanced Routing and Switching
• Local Area Networks
• Wide Area Networks
• Active Directory Management
• Network Security
• TCP/IP ADDRESSING/SUBNETTING
• DNS
• SNMP
• FTP
• SMTP
• Confidential
• VoIP
• SolarWinds
• HTML
• Symantec Ghost
• Remote Console
• Secure Shell Client
• Print Server
• Helpdesk Support
• Database Management
• Wireless Network Management
• Telecommunications Support
• Fiber Communications
• VTC Communications/Tandberg
• Advanced Trouble Shooting
• Routing - Static/Dynamic
• VPN - IPSEC/SSL
• NAT - Static/Dynamic/PAT
• ACL
• EIGRP
• BGP
• OSPF
• QOS
• IDS
• Firewall Management
• Security Analytics

PROFESSIONAL EXPERIENCE:

TIER THREE NETWORK/SYSTEMS ENGINEER

Confidential, Brighton, MI

Responsibilities:

• Escalation point for issues from Tier 1 & 2 support
• Worked with management team to implement new technologies to support growing businesses
• Designed, Configured, Installed & documented network equipment for new properties, primarily Adtran and Cisco switches, Fortigate, Watchguard, Sonicwall firewalls and AeroHive access points
• Responsible for reproducing/confirming product defects and reporting such defects to management for future consideration
• Provide training and documentation to Tier 1 & 2 and act as a mentor to Tier 1 & 2 support specialists
• Responsible for maintenance, security and upgrades, troubleshooting and maintenance of remote locations and users.
• Responsible for Maintenance and Monitoring of Networking Infrastructure

LAN PLANNER

Confidential, Bloomfield Hills, MI

Responsibilities:

• Contract Employee for Confidential
• Worked with management team to upgrade existing LAN infrastructure
• Installed & documented network equipment for upgrades to existing parts depots
• Worked with a team to evaluate networks for VOIP readiness.
• Responsible for controlled disposal of outdated equipment.
• Responsible for maintenance of Networking Infrastructure and equipment

NETWORK/SYSTEMS ENGINEER

Confidential, Troy, MI

Responsibilities:

• Employed in a high visibility Network position for a National Legal Firm
• Responsible for implementation, security. Maintenance and monitoring of networking Infrastructure
• Maintained and responsible for Cisco Routers, Switches (3200,3250,3700,7000 etc.), Firewalls (Fortigate, Cisco ASA, Juniper, Sonicwall, Barracuda ) and other various equipment as well.
• Administered and headed up daily responsibilities and operations such as Network Performance Monitoring, Network Penetration Testing and Vulnerability Scanning, Network Security, Data Storage Network, WAN connectivity and Load Balancing, and Remote Access Solutions, Microsoft System Center Suite, IDPS Systems, Enterprise Backups, Backups over WAN and IP based Phone Systems.
• Responsible for upgrades, network security, troubleshooting and maintenance of remote locations and users.
• Worked with Auditing to ensure compliance to all required items, as well as documenting new procedures and developing new internal auditing solutions.
• Supported a wide variety of various infrastructure and end user equipment, of various ages in order to ensure mission readiness as well as providing the best experience for end - users
• Created as well as administered virtual machines in both Hyper-V and VMWare for end users and infrastructure roles.
• Researched ongoing Active Directory issues and developed methods of testing and reporting a series of AD issues.
• Designed and Implemented methods for measuring automated network monitoring, performance testing and logging using LINUX.

TIER THREE NETWORK ENGINEER/ SECURITY ENGINEER

Confidential, Township, MI

Responsibilities:

• High paced position in a global Managed Security Service Provider (MSSP)
• Worked with other senior engineers to aid in designing, deploying and supporting various customer networks.
• Worked with a variety of customers and vendors, both technical and not, to remotely troubleshoot and diagnose network issues.
• Devolved network and security proposals and implemented proposed solutions.
• Responsible for quick and immediate support for many major national and global companies.
• Supported a multitude of various firewalls (Fortigate, Juniper, Cisco, Bluecoat, Sonicwall, Barracuda etc), proxy servers, LAN/WAN switches and routers (Primarily Cisco)
• Daily responsibilities include VPN installation and configuration, monitoring system performance, maintenance, equipment upgrades, replacements or removal.
• Responsible for maintain and creating configurations for equipment/systems with limited or no downtime; Implementing modifications and improvements as needed.
• Responsible for security analytics of network traffic
• Complies with security/privacy standards, guidelines, and policies (HIPPA, Confidential ) to protect company and client’s data assets

CLIENT TECHNOLOGY TECHNICIAN

Confidential, Grand Rapids, MI

Responsibilities:

• Responsible for numerous and various medical and data systems, and for providing a high uptime and availability for the entire location.
• Communicated and worked together with customers to configure, install, preventatively maintain, improve, and troubleshoot client technologies, medical equipment, their systems and integrations to optimize the end user experience
• Responsible for onsite PC repair and imaging, as well as printer repair.
• Responsible for asset management and tracking.
• Lead point of contact for problem coordination and resolution.

NETWORK ENGINEER/ SYSTEM ENGINEER

Confidential, Troy, MI

Responsibilities:

• Part of a three member infrastructure team for a global company with over 50 sites worldwide.
• Responsible for numerous and various data systems, network infrastructure and network security and for providing a high uptime and availability for the entire corporation.
• Responsible for the configuration and deployment of various network equipment including many different models of Cisco switches, routers, access points, as well as file servers and many other devices.
• Worked with fellow tem members to upgrade and implement Enterprise Backup solutions using various media and methods.
• Responsible for building out various network architectures to include token ring, Ethernet and fiber communications.
• Responsible for implementation and design of a global VoIP system
• Responsible for 100% of all network infrastructure upgrades at multiple sites across North America.
• In charge of vendor management for various vendors such as Telecommunication Providers, On Site IT Contractors and General Labor, and Suppliers.
• Successfully reduced multiple locations Telco monthly reoccurring rate by 75% with no loss of service.
• Responsible for the day to day management and operation of a global MPLS network.

DATA SYSTEMS SPECIALIST SUPERVISOR

Confidential, Camp Lejeune, NC

Responsibilities:

• Maintained operational functionality of gear in support of Confidential and the Littoral Warfare Training Center and all subordinate units.
• Worked on numerous and various data systems on a daily basis.
• Responsible for troubleshooting the LAN infrastructure in a Cisco based environment.
• Conducted high quality training and education for groups of up to 45 people.
• Kept track of all records and of gear maintenance as the Marine Corps Integrated Maintenance Management System Clerk with zero loss.
• Supervised and evaluated up to 45 employees.
• Enforced 100% of company policies and procedures
• Submitted comprehensive and timely reports to supervisor

MARINE EXPEDITIONARY FORCE HELPDESK MANAGER

Confidential

Responsibilities:

• Served as Liaison for the G-6 Helpdesk in Camp Leatherneck, Afghanistan.
• Served as helpdesk administrator for over 40,000 users between Camp Leatherneck and Helmand province.
• Worked extensively with Symantec Ghost, Active Desktop, Remote Desktop Console, Confidential Server, Active Directory, and Microsoft Outlook.
• Maintained a 24 hour operation tempo as Helpdesk Manager
• Inducted computers into maintenance and kept record of all serviced gear.
• Dealt personally with users including Officers, Department of State, foreign dignitaries, and Confidential . officers daily as the first echelon of troubleshooting.

SYSTEMS SPECIALIST/ NETWORK MANAGER

Confidential

Responsibilities:

• Served as a Computer Network Defense Specialist and Helpdesk Manager
• Managed the Marine Corps Deployed Security Interdiction Device (DSID).
• Responsible for the creation and application of access control lists on Tier 1 routers.
• Responsible for LAN infrastructure and WAN connections in a Cisco and Fortigate based environment.
• Supported over 15000 users in Ramadi and over 20000 in Al-Asad.