SUMMARY:

• 20+ years’ proven experience as a network or systems engineer and administrator. Providing network engineering, design, implementation, business analysis, systems integration, migration pathways, security and life cycle management,
• Support and manage multi - site, multi-operating systems environments and hardware platforms both domestically and internationally. Implement and maintain WAN/MAN/LAN connectivity, file systems, security and performance.
• Sarbanes-Oxley (SOX) - creating and implementing policies and controls (Insuring IT audit response readiness).

SKILLS & ABILITIES:

Software: Active Directory; Windows NT/2000/XP/VISTA/7/8; Windows Server NT/ 2000/2003/2008/2012 ; SSL/PKI/CA (Microsoft Certificate Services); MS Exchange 2003/2007/2010 ; Activesync; Citrix; Novell NetWare, eDirectory/NDS and GroupWise; Solarwinds Kiwi SYSLOG, Quest Migration Tools, WhatsUp Gold, Foglight, MS Office Suites 2003/07/10/13 ; Word Perfect; Symantec Backup Exec, Arcserve Backup, Ghost and Clonezilla. Some hands on with Microsoft Lync, SharePoint, WSUS, Hyper-V, vSphere/ESXi 5, EMC, DFS, DOD NISPOM standards, NetWrix Auditor, ManageEngine ADManager, Broadcom VoIP and Linux.

Mobile Devices: iPhone/iPad/Android/Blackberry

Connectivity: Branch and client VPN using IPsec/SSL/PPTP/L2TP, GRE Tunneling; Cisco routers using standard routing protocols EIGRP/RIP/OSPF/BGP; WAN connectivity utilizing multi-link T1, DS3, Ethernet, Frame-relay, MPLS and configure access list, Adtran MUX; Protocols IPv4, LDAP, SLP, OSPF, NLSP, NCP, NetBIOS, SMTP, IMAP4, POP3, CIFS, SMB, NCP, HTTP, HTTPS, FTP, FTPS, ICMP, SNMP, SIP, VoIP, VLAN, unicast, multicast, broadcast, LACP, 802.3ad, Wireless Networks, 802.11a, b, g, n, WEP, WPA/WPA2, AES, TKIP and IPsec

Security/Firewalls: Sonicwall, WatchGuard, Cisco PIX, Cisco Ironport and Barracuda SPAM filtering; Symantec Endpoint Protection and popular Malware software; IDS/IPS, Botnet, logical access, data filtering and packet capture via firewalls

Hardware: Primarily HP and Dell servers and desktops, local and EMC SAN storage, RAID 0, 1, 5, 6 and 10. NAS, iSCSI, single and library tape drives, Cisco/Brocade/HP layer 2 switches and Cisco routers. Tandberg and Polycom video conference equipment, Polycom VoIP phones, Ruckus Wireless Network.

EXPERIENCE:

Principal Systems Analyst

Confidential, Springfield, VA

Responsibilities:

• Hands on experience with email and file server migrations - GroupWise to Exchange and Exchange 2007 (utilizing Quest Migration Tools), and Exchange 2007 to 2010. Novell to Microsoft servers and Microsoft 2003 to 2008 servers.
• Install new hardware into racks, update firmware, provision RAID, JBOD and NAS storage, burn-in and document new equipment.
• Strong communication skills, collaborating effectively with upper management, vendors, staff, peers and others.
• Support the day-to-day administration, maintenance, troubleshooting and monitoring of the MS Exchange 2007 and 2010 infrastructure, Exchange 2010 DAG and CAS Array, SMTP, IMAP4 and POP3, Outlook and OWA connectivity and routing issues.
• Establish, support and maintain email security via Cisco Ironport and hosted Barracuda solutions, endpoint protection via Symantec Endpoint Protection.
• Install, configure, maintain, support, and monitor internal network security and Active Directory in a WAN; including adding/removing user accounts in Active Directory, Exchange, Public Folders, GPO’s, file/print share provisioning, high availability firewalls, switches, change control, event notification/monitoring and PEN testing.
• Help Desk - Level 2 and 3 support of 45+ servers, IT infrastructure and PC break fix for 800+ users and contractors locally and remote.
• Support day-to-day administration and maintenance of a multi-site, multi-domain Windows 2003 and 2008 Active Directory infrastructure, including LDAP, DHCP, DNS (external and internal zones), TCP/IP, DFS, replication, global catalogs and health checks.
• Manage SharePoint 2010 systems in support of users and application developers.
• Manage, install and maintain successful data, email, database and Active Directory backups using Symantec Backup Exec.
• Install service packs and updates on Windows, Exchange and MS-SQL servers, Symantec Backup Exec, desktops, applications and security appliances using CLI, manual installation and WSUS.
• Hands on experience preforming relocation and re-configuration of two tier and three tier network services and backbone replacement to a collocation facility.
• Install, configure, maintain and migrate MPLS data backbones and VPN connections using Cisco routers, Brocade, Cisco and HP Ethernet switches and Sonicwall firewall appliances.
• Configure and maintain EMC Clarion CX300 SAN (direct connection).
• Proactively monitor system's capacity using HP Insight agents and Spiceworks.
• Utilize Spiceworks Trouble Ticketing System to perform multi-tiered incident, change and problem management.
• Network Management Systems (NMS) monitoring systems availability and incident notification using WhatsUP Gold and Foglight NMS to report and take appropriate corrective action.
• Provide and work with vendors to assist with design, implementation, support and repair of Windows base systems, providing customer driven requirements, including company Intranet/Extranets, mission specific software and devices.
• Remote user access and administration and using Microsoft Remote Desktop (RDP), Citrix Metaframe, XenApp 4.5 and Secure Gateway 3.0, FTP, FTPS, Branch and client IPsec, SSL VPN and Lights-Out (ILO).
• Install, configure and provide training of video and voice conferencing equipment, Tandberg, Polycom and Skype.
• Test and deploy software updates for application and operating systems using Hyper-V virtual machines or on test platforms before deploying to production systems.
• Engineer, design, install, configure, update, and maintain Microsoft Windows servers, Exchange email systems and applications in an enterprise environment, comprising of 16 domestic and five international locations.
• Preform gap analysis and work process analysis to determine needs and make recommendations to management.
• Prepare and update written systems and application documentation (procedures, drawings, reports, email notifications and memos).
• Preform as lead and project manager for systems and application upgrades and/or replacements and serve as an escalation point.
• Create IT policies and procedures and submit to management for establishing standardized processes.
• Preform pre-migration assessments, capacity planning and documentation.
• Communicate migration strategies to senior management for approval, change management preapproval documentation and implement approved solutions.
• Maintain Lifecycle Management - research, recommend, establish budgets and implement new hardware and software to increase efficiency and maintain reliability.
• Complete systems auditing to meet Sarbanes-Oxley compliance.

Senior Network Engineer

Confidential, Laurel, MD

Responsibilities:

• Design, integration, installation, implementation, migration, troubleshooting, and problem resolution in a LAN/WAN environment using Novell and Microsoft operating systems.
• Design, install, migrate and deploy GroupWise and Exchange email systems.
• Assist in starting and maintaining ISP division utilizing IPSwitch IMail, ATM, Frame-Relay, ADSL and SDSL Technologies.
• Implemented an event monitoring system via SNMP, monitoring both hardware and software components.
• Implement Microsoft ISA, Novell Border Manager and Netopia appliance firewalls and VPN access.

Technical Services Supervisor

Confidential, Washington, DC

Responsibilities:

• Provide on-site support and installation of Windows and Novell network operating systems, sales support/consulting and senior level assistance to junior technicians working in LAN/WAN environments.
• Design, maintain, document and diagnose email, file systems and security, DNS, DHCP, NLSP and OSPF.
• Install and migrate GroupWise email 4.1 and 5.x and install and configured Internet gateway services.
• Troubleshoot WAN connectivity problems utilizing ISDN, Frame Relay and T1 and Fractional T1 connections.
• Implement telecommuting solutions using Windows RAS, Novell Connect, Citrix Winframe and PCAnywhere.
• Performed weekly administration of Microsoft Exchange; troubleshoot Exchange and MS Mail.

Network Engineer

Confidential, Laurel, MD

Responsibilities:

• Provide on-site support for a Novell and Microsoft contract base and in house system administrator.
• Assist with network design, implementation and migrations including
• Install, configure and troubleshoot popular backup and antivirus applications,
• Implement and diagnose network printing, user logon environment, install and configure Microsoft Office and Corel Office.
• Troubleshoot Windows workstations in a network environment. Work with RAID levels 0, 1, 5 and 1/0 via software and hardware implementations.
• Build and install Ethernet CAT 5 and RS-232 cabling.

Lead Technician and Service Manager

Confidential, Rockville, MD

Responsibilities:

• Providing on-site computer service and support of minicomputers and UNIX file servers in five states with as many as 80 users.
• Perform hardware and software upgrades on personal and multi-user computers, custom designs and integration of peripheral devices. Consulted, troubleshoot, repaired and upgraded existing networks and provided documentation.
• Installed, configured and troubleshoot RS-232D, 10BASE2, 10BASET, DIGI boards, SA/SNA communication devices and twisted pair/coaxial cable subsystems.

Electronic Field and Bench Technician

Confidential, Camp Springs, MD

Responsibilities:

• Provide component level support and repair of satellite imagery equipment, minicomputer reel-to-reel tape backup systems, external disk pack arrays, cabling and network connectivity via Ethernet, COAX, RS-232 and parallel technologies.

Aircraft Technician

Confidential

Responsibilities:

• Aircraft Technician and Crew Chief. Responsible for the on-time launch, recovery, maintenance, and scheduling of aircraft that transport the President and vice-president of the United States, foreign heads of state and high ranking military personnel.
• Controlled up to 100 ground maintenance personnel.