SUMMARY:

• Collaborative, versatile and results - oriented professional with extensive IT experience.
• Diverse professional background includes financial services, manufacturing, consumer products and insurance industries.
• Possesses a comprehensive skill set in all aspects of the discipline with strong emphasis in Project Management, Business Analysis, Systems Design and Development, User Support and Training. Also possesses substantial experience in leading cross-functional projects and management of outside service providers.
• Entrepreneurial analyst whose performance is characterized by effective leadership and excellent communication, organizational and team-building skills.

TECHNICAL CAPABILITIES:

HARDWARE: Windows, Novell, IBM AS/400, Sperry 1100/72, NCR Tower 32 (Unix), Telxon PTC-701

SOFTWARE: Sitecore, TDS, Github, Sourcetree, Slowcheetah, Prepros(Codelink), Siteimprove, URL Rewrite, Visual Studio, Wausau, Allfusion 2E(formerly Synon), TrustedLink System I, Quadrant Software (Fastfax and Formtastic), Raco Industries (barcode software), Microsoft Office Suite including Visio and Outlook, Lotus Notes, Adobe Photoshop, TLAshford System I Labeling Software, PGP

LANGUAGES: VB.NET, HTML, SQL, RPG, Foxpro

PROFESSIONAL EXPERIENCE:

Confidential, Hermitage, PA

Systems Analyst

Responsibilities:

• Led cross-functional team in development of corporate website redesign initiative (obtaining Sitecore 7.0 certification in the process). Responsibilities included contract negotiation, layout of Development/QA/Production infrastructure, installation and configuration of Sitecore CMS, TDS, Sourcetree, acting as primary liaison to Marketing Department for content design, lead of full site test plan and develop documentation of site deployment process.
• Built virtual workstation developer environments along with configuration of Visual Studio, TDS and Sourcetree. Created website code repository in Github including branch structure and user security to allow for outside collaborators. Repository administrator responsible for merging, testing and deploying code through Development/QA/Production environments.
• Responsible for site penetration testing and resolving vulnerabilities.
• Worked on Web Accessibility Testing for site to conform to Section 508 Web Compliance. Configured new Sitecore environment for compliance testing and external QA testing along with Developer Accessibility Tools.
• Maintenance of the Corporate Intranet Site in vb.net. Later enhanced the site to be database driven, reducing site program maintenance for bank acquisitions by 98%.
• Performed vendor software upgrades and SQL database maintenance.
• Administrator of External DNS maintenance. Performed review of acquired domains and how to configure them in current DNS structure along with monitoring propagation of DNS changes during acquisitions. Performed audit on external DNS to eliminate non-company branded domains along with obtaining a yearly discount of 60%.
• Responsible for companywide SSL Certificate maintenance. Performed audit of all SSL Certificates consolidating them at single vendor to reduce annual costs by 25%.
• Implemented full test environments mirroring production for supported software applications to allow for vendor software upgrades in test environment prior to production implementation.
• Provide customer support for software applications.
• Designed, developed and implemented client specific programs for Lockbox Wausau Software in Foxpro 9.

Confidential, Moon Township, PA

Senior Systems Analyst

Responsibilities:

• Developed and executed plan to centralize companywide Electronic Data Interchange System enabling savings of $107,000. Managed the conversion of ANSI X12 standards to XML formatted documents, providing clients with desired flexibility in document transfer. Responsible for mapping entire client base to custom specifications along with interface changes to ERP system.
• Composed training manuals and educated the user community on system functionality, establishing a new standard in classroom education.
• Developed documentation and training for first level support on system functionality and acted as backup support as needed.
• Conducted the analysis on purchased hardware/software to ensure required process needs were met and negotiated sales contract pricing.
• Redesigned existing system and implemented new order entry system resulting in increased entry speed and accuracy, thereby eliminating 20% of manual order entry and allowing online viewing of current order status.
• Managed implementation of Positive Pay between multiple banks and Lawson Financial System.
• Served as the Project Manager for interfacing all shipment information to a third party payment company from three different ERP Systems (including Oracle).

Confidential, Solon, OH

Project Leader

Responsibilities:

• Conducted hardware analysis of pen-based PC and reengineered order entry system to support sales team allowing for immediate entry and tracking of orders remotely.
• Designed and developed EDI, A/R, OEM and Sales Tracking Systems.
• Prepared departmental programming and development standards.
• Managed the implementation of Alfusion 2E case tool within IT department. Conducted custom written training classes for IT team, acted as lead support for team and developed departmental programming standards. Responsible for implementation of software upgrades.