Systems Design Engineer Resume
SUMMARY:
To obtain a fulltime position as a Systems Administrator supporting IT systems.
SKILLS:
Skills/Tools summary: Server 2003/2008/2012 ; Windows XP/7/8/10; MAC OS X; Linux; MS Office 2003/ 2007/2010/2013 ; Exchange 2003/2010/2013/ Exchange Online(Office 365); ADFS and Dir Sync; BES; MSSQL; IIS, ColdFusion, Intranet Connections; Powershell, VMWare (2.54 - 5), VMWare P2V and Converter; Citrix (4.5); Double-Take; EMC Avamar and Commvault Backup solutions; IronPort mail appliance; Arcsight; EM7; IPMonitor; Dell Kace; Cisco ACS and AnyConnect VPN; Kemp Load Balancers, Symantec EndPoint Protection, Backup Exec and LiveState; McAfee EPO, VirusScan, and Vulnerability Mgr; Bit-9; HP ISCSI and FC SAN; Cisco UCS; Remedy, Service Now, Peregrine and Track-it trouble ticket software.
WORK HISTORY:
Systems Design Engineer
Confidential
Responsibilities:
- Provided System design and implementation support to the Missile Defense Agency (MDA).
- Tracked the change management process using Remedy.
- Followed the MDA System Development Lifecycle.
- Worked with VMWare and Storage teams to verify that all enterprise server builds had the needed capacity.
- Interface with RBA crews to effectively design enterprise deployments.
- Participated in weekly Change Advisory Board and Work Screening Team meetings.
- Some projects worked on:
- Designed and implemented an enterprise Windows 10 migration for 10000+ users.
- Configured all internet facing web devices (Netscaler, IIS, OWA) to send logs to Splunk.
- Migrate an Army web App into the MDA domain.
- Designed and deployed ArcSight Infrastructure.
- Designed a security solutions offering for MDA partners utilizing Riverbed SteelFusion techncology.
- Designed and deployed vSphere Replication for the SCOM service.
- Deployment of Doors Next Generation / Jazz Team Server.
Lead Systems Administrator / Subject Matter Specialist
Confidential
Responsibilities:
- Lead on the management of the Exchange Online/Exchange On-Premise environment supporting approximately 700 mailboxes.
- Provided Tier III support on email system related issues.
- Lead on the management of the Internet and Intranet web farms to include IIS, ColdFusion, and Intranet Connections software.
- Worked with Microsoft periodically to assure that all web servers were hardened to Microsoft standards. Assured that all SSH certificates were current and at the most secure level at all times.
- Managed and upgraded Double-Take software that is used to replicate data to all servers on the Internet web farm.
- Managed ColdFusion and assisted developers with issues as necessary.
- Manage and deploy Windows updates on the web domain using WSUS.
- Maintain the Hardware Load Balancer.
- Upgraded and managed IPMonitor used for monitoring enterprise servers.
- Assisted in the administration of the VMWare environment.
- Assisted in the management and upkeep of Active Directory, DNS, and Group Policy.
Lead Systems Administrator
Confidential
Responsibilities:
- Maintained all facets of Active Directory, including DNS, CA, KMS, and GPO.
- Designed and deployed an Active Directory (including GPO) environment with Office 365 integration for a client.
- Worked to develop and maintain Service Level Agreements.
- Deployed Avamar backup system and maintained all corporate backups.
- Assisted Tech Support team in providing end user support.
- Acted as lead administrator for all corporate email systems.
- Designed and deployed Exchange 2010/2013 system for corporate email.
- Managed the IronPort SMTP mail appliance.
- Setup mail policies and maintained smartphone access.
- Engineered and maintained a multi-tenancy McAfee EPO server to manage VirusScan.
- Engineered and maintained VSphere on HP Blade servers and Cisco UCS with an HP ISCSI SAN.
Senior Network Security Engineer
Confidential
Responsibilities:
- Provided network security support to the Transportation Security Administration (TSA), Health and Human Services (HHS) and US Courts.
- Trained and mentored the junior staff members.
- Engineered firewall rules to meet approved specifications and implement during daily maintenance window.
- Performed upgrades to Firewall and IDS components as needed.
- Monitored HIDS, NIDS, and firewalls; meeting SLAs while maintaining minimal downtime.
- Used industry tools to assess and resolve issues with network security systems.
- Collected and analyzed information from the AirDefense wireless defense system.
- Used ArcSight to discover network anomalies, exploits and to troubleshoot network traffic issues.
- Set up user’s VPN access and troubleshoot issues as they arise.
- Prepared shift reports for incoming shifts and management.
Senior Systems Analyst
Confidential
Responsibilities:
- Provided mentoring and guidance to the Systems Analysts.
- Designed, deployed and maintained a VMWare ESX 2.5/3.0 system (4 ESX servers and 17 virtual machines). Designed, deployed, and maintained a Citrix PS 4.5 system with 3 servers and 75 users.
- Worked to assure Sarbanes/Oxley IT compliance.
- Managed and monitored the corporate firewalls.
- Maintained all backups using Veritas Backup Exec and LiveState.
- Built and maintained all servers and client/server applications.
- Provided support in a 2000/2003 server and 2000/XP Professional environment.
- Provided all levels of user tech support via phone, SMS remote control, and desk side.
- Created and tested all images to be mass deployed.
- Set up and upgraded all user workstations and servers.
- Managed users, groups, group policy, organizational units, DHCP, and DNS through Active Directory. Supported HP network printers at all levels.
- Set up and managed the technology aspect of a disaster recovery site.
- Used SMS to remotely control machines, run software and hardware queries, and deploy software. Managed email in an MS Exchange (2003) environment.
- Used WSUS to monitor and patch all domain PCs and servers.
- Setup and managed ISCSI SANs.
- Monitored all machines for security issues, viruses, and spyware.
- Managed VPN access.