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Senior It Manager Resume

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Washington, DC

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TECHNICAL SKILLS:

  • Windows Server 2008 R2
  • Windows Server 2012 R2
  • Microsoft Exchange on Premise/Office 365 - Exchange Online
  • Active Directory
  • DNS, DHCP, Group Policy
  • WSUS implementation and administration.
  • SQL
  • ArcServe Backup r12
  • BackupExec 12.5
  • Veeam Backup
  • NetBackup 6.0
  • Veritas Enterprise Vault
  • Dell ML6000/TL4000 Tape Libraries
  • QualysGuard
  • Juniper SRX220, SSG120
  • Cisco ASA
  • SharePoint 2013
  • Office 365 Suite Training, Rollout and administration.
  • Management and administration of Office 365 E5 Suite.
  • Managing and administering Office 365 accounts, Office 365 Single Sign-On (SSO), Implementing Direct Sync, Troubleshooting Sync Issues, Hybrid Deployments with Exchange 2010 SP3 and 2013, Implementing ADFS Infrastructure.
  • Amazon AWS Cloud
  • Microsoft Dynamics
  • CRM
  • Office 365 Apps
  • Management and administration of ERP.
  • Cisco switch configurations
  • TCP/IP
  • Network maintenance.
  • Network security framework.
  • Hands-on architect lead with training and teaching skills
  • Good knowledge of MS Team Foundation Server (TFS)
  • Utilized Microsoft Project and Microsoft Planner to manage scheduling of project work.
  • VMware ESX 3.5,4. 5.1 including DRS & HA.
  • Design, installing, and administering VMware vSphere environments for data centers.
  • Installing and administration of VMware vSphere Hypervisor (ESXi).
  • Install, administer and manage VMware vCenter Server.
  • ESXi Implementation and migration, P2V Conversion, Clustering, VMware DRS, vSphere Networking, Storage configuration, Optimizing vSphere, Monitoring vSphere performance.
  • Administer and manage Veeam (VMware) to perform backups and reports.
  • Hyper-V Server 2008 and 2012 R2.
  • Create VHDs and VHDx, configure differencing drives, modify VHDs, configure pass-through disks, manage checkpoints, implement a virtual Fibre Channel adapter, configure storage Quality of Service
  • Administration of fiber channel switches (McData & Brocade)
  • Windows Cluster Administrator
  • Windows DFS
  • QNAP
  • Exchange Server 2010
  • Microsoft Office 365
  • Google Apps
  • Upgrading or administering all levels of Exchange to conform to needed cloud prerequisites
  • Exchange migrations from Exchange 2007 > Exchange 2013
  • TrendMicro enterprise
  • Dell Management Console & IT Assistant
  • Microsoft SMS 2003
  • Microsoft SCOM
  • WhatsUP Gold Professional
  • Solarwinds Orion
  • Customized helpdesk applications.
  • Remedy solutions.
  • Responsible for 24/7 IT support.

PROFESSIONAL EXPERIENCE:

Senior IT Manager

Confidential, Washington, DC

Responsibilities:

  • Day to day IT operations management.
  • IT helpdesk management.
  • Windows server 2012 R2 & 2008 r2 administration including active directory.
  • Data center deployments and implementation.
  • Manage and administer VMware and Hyper V infrastructure.
  • Manage wired & wireless networks.
  • Manage and administer Office 365 and Amazon AWS platforms.
  • Implementation of IT projects.
  • Develop SOWs for outsourcing services, Manage vendors.
  • Supervise IT team.

IT Manager (Systems Administration & Helpdesk Support)

Confidential, Washington, DC

Responsibilities:

  • Administer windows server 2008 and 2012 r2 infrastructure.
  • Supervising day to day IT operations.
  • Manage wired and wireless networks.
  • Implementation of data center projects including identifying hardware requirements, installations and technical admin and user guide writings.
  • Deployment, Manage and administer VMware and Hyper V infrastructure.
  • Manage systems & data backups, disaster recovery, SLA and security.
  • Managing deployments and administrations of Microsoft Exchange Server 2010.
  • Travel to field offices for infrastructure startups & implementations.
  • Supervise venders and develop vendor SOWs.
  • Supervise IT helpdesk staff.

IT Assistant (Helpdesk Support)

Confidential, Washington, DC

Responsibilities:

  • Administration of Cisco network switches and wireless access points.
  • Configuration and administration of windows server 2008 r2 including active directory.
  • Configuration and administration of Exchange server 2010.
  • Worked as tire I & II helpdesk support

Technical Associate

Confidential, Washington, DC

Responsibilities:

  • IT helpdesk support
  • Web development and content management.
  • Wired and wireless network administration.
  • Windows server 2008r2 & 2003.
  • Costumer support to Mac and Windows systems.

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