PROFESSIONAL EXPERIENCE:

Confidential

Sr. Network Engineer

Responsibilities:

• Troubleshoott, upgrade, design and install new Infoblox devices
• Used tools including but not limited to Splunk, CA products NetMRI, Solarwinds, NetBrain to monitor and troubleshoot network connectivity issues.
• Server and port provisioning,
• New Confidential and Nexus installations and upgrades. Perform switch upgrades and equipment refresh to allow use of Nexus equipment
• Provision F5 and troubleshoot as needed. Implemented iRules, added nodes and managed pools on LTM and GTM
• Maintain documentation
• Maintan network performance monitoring reports

Confidential

Sr. Network Engineer

Responsibilities:

• Manage data access to all data center devices throughout Kaiser (Nexus devices)
• Manage data center capacity, airflow.
• Perform switch upgrades and equipment refresh to allow use of Nexus equipment.
• Design and review new device implementations within data centers

Confidential

Senior Network Engineer

Responsibilities:

• Provide Confidential network support to various county, state agencies
• Perform and document site surveys for optical (DWDM) Confidential ONS network throughout Anne Arundel County multi - sites.
• Perform necessary configuration changes throughout Anne Arundel County to support DWDM network conversion
• Perform data network and data security support for Anne Arundel County government using Confidential ASA and IDS/IPS solutions.

Confidential

Senior Network Engineer

Responsibilities:

• As an Engineer in the Network Operations and support group, provide daily Confidential infrastructure support for all layers of three-tier Confidential network
• Identify customer requirements, security risk assessments, design and implement solutions for new technologies
• Perform data security management using Confidential ASA and Juniper firewalls.
• Perform security analysis and intrusion protection using Confidential IDS/IPS technologies.
• Troubleshoot data access issues, create firewall request, troubleshoot routing issues and network latency issues.
• Diagnose, solve and provide root cause analysis for hardware and network related issues.
• Write Change Procedures (per ITIL and government change procedures), Standard Operating Procedures, and training document for new and existing technologies.
• Design and support and troubleshoot new Confidential
• Design and support and configure Confidential legacy wireless and WLSE networks and devices using Confidential Prime.
• Support Confidential and Confidential technologies
• Support and maintain VSS pairs (6509), 4500 series chassis along with smaller modules such as 3750 stack switches
• Design. configure, implement and support all monitoring tools such as Riverbed (Opnet), SolarWinds, Gigamon, Anue (IXIA) to identify, prevent and troubleshoot network issues.

Confidential

Senior Network Engineer

Responsibilities:

• As an Engineer in the Network Operations and support group,, provide daily Confidential infrastructure support for all layers of three-tier Confidential network
• Troubleshoot data access issues, create firewall request, troubleshoot routing issues and network latency issues.
• Write Change Procedures, Standard Operating Procedures, and training document for new technologies.
• Provide solutions for future design modifications.
• Provide 24/7 monitoring of USPTO network for outages and to ensure 999% uptime.
• Upgrade and maintain Confidential and Juniper equipment. Change modules as needed. Upgrade IOS on all standalone defective line cards./modules as needed. Upgrade VSS pairs (6509E) IOS on 14 sets of VSS pairs - using either FSU or ISSU. Swap out and test line cards as necessary.
• Provide tier two and some tier two support for Unix and Windows team
• Managed and set up such tools as TACACs, NCM (CiscoWorks), Confidential Wireless Device Manager, ASDM, InfoBlox, QIP, Riverbed devices monitoring and configuration, F5 load balancer configuration and maintenance.
• Provide reporting to next shift and manage in regards to overnight incident, and statistics.
• Configure layer 2 and 3 devices as needed using QOS/OSPF.
• Support Confidential and Confidential technologies

Confidential, NA

Network Engineer

Responsibilities:

• As an Engineer in the Systems Engineering and Design group, provide daily Confidential infrastructure support for all layers of three-tier Confidential network
• Troubleshoot data access issues, create firewall request, troubleshoot routing issues and network latency issues.
• Write Change Procedures, Standard Operating Procedures, and training document for new technologies.
• Provide solutions for future design modifications. Design and support Orion Solarwinds Solution as one of our network monitoring tools.
• Other applications supported are TACACs, Confidential LMS, NetFlow, Campus Manager and others.
• Support Confidential and Confidential technologies

Confidential

Network Engineer

Responsibilities:

• Troubleshoot and prepare installations of all Confidential infrastructure for Bank and Bank affiliates. Test and configure Confidential devices and provide production rollout support as well as break/fix support. Bank support footprint includes over 250 branches, approximately 1000 automated teller machines (ATMs).
• Troubleshot WAN issues including MPLS, ISDN, DS3.
• Monitor network using Confidential Works, HP Openview, Fluke Networks (Visual Uptime Select) and HP Service Manager.

Confidential

Network Engineer

Responsibilities:

• Provide network support for the existing Confidential network in partnership with Accenture.
• Troubleshoot and supported complex layer 3 routing protocols such as OSPF, EIGRP. layer 2 GRE’s, QOS, access lists, network performance, DHCP.
• Performed IOS and hardware device upgrades on all production Confidential equipment
• Designed, configured, installed and now support all Confidential networking equipment for newly created isolated secure Confidential network (separated from the Accenture/ Confidential ) network
• Propose design for wireless and VOIP solution for enterprise.

Confidential

Network Engineer

Responsibilities:

• Provide Network support for the 2010 Census project in partnership with Lockheed Martin.
• Configure, install and support all Confidential networking equipment for Dept. of Census Bureau data center and remote sites
• Devices supported include Confidential router, switch and ASA firewall devices, and Nokia Checkpoint software.
• Monitor networked devices, including servers, network utilization through tools such as Solarwinds, Netflow Analyzer, CiscoWorks and Riverbed utilities.
• Write technical and instructional documentation for deployment teams
• Assist with installation of security devices such as IDS/IPS, event tracking, etc.
• Maintain and assist with development of Operations Command Center.

Confidential

Systems Engineer

Responsibilities:

• Troubleshoot and supports all network layers.
• Support and maintain Confidential, Nortel, Foundry devices in remote facilities.
• Use Sniffer products to provide data analysis as needed.
• Support LWAPP, GLB, VRRP, HSRP, OSPF, VOIP, etc. dykystra algorithm
• Devices supported include everything from Nortel hubs, switches and Passports to Confidential 801s through larger devices such as 6500’s with various IOS versions and supervisor modules.
• Works with both hardware (Nokia) and software firewalls such as Checkpoint.
• Manages and configures network bandwidth from Packeteer, MRTG and Fluke Networks.

Confidential

Sr. Systems Network Engineer

Responsibilities:

• Performed installations of all Confidential infrastructures for hospital and related practices. Installation included: acquiring and configuring Confidential device(s), testing, quality assurance, rack-mounting equipment (including UPS and battery replacement) and production rollout support.
• Performed all layer 1 and 2 (RJ45 and fiber) patching and cabling; and created and maintained all network documentation for team access.
• Supported installation and upgrade of Confidential Call Manager and 7920 and 7960 Confidential phones, VOIP and QOS/COS.
• Troubleshot WAN, LAN, security, access, and Confidential wireless connectivity using BBSM for guest wireless access and Sniffer software for troubleshooting, Confidential Works, HP Openview, Tivoli or related tools.
• Assisted in design and support of new LWAP Confidential architecture within hospital infrastructure.
• Troubleshot and supported complex layer 3 routing protocols such as OSPF, BGP and some EIGRP.
• Provided remote access support for medical transcriptionists (804 routers using T1 or ISDN)
• Performed circuit point-to-point, multipoint upgrades - T1, Metro Ethernet, ISDN, etc.
• Performed IOS and hardware device upgrades on all production Confidential equipment from small LAN switches to core devices for WAN.
• Provided disaster recovery testing and support, best practices, some network design and project management as related to departmental infrastructure upgrades or new technology support.

Confidential

Sr. Systems Administrator

Responsibilities:

• Performed Compliance verification, in accordance with the Distributed Systems Configuration Management (DSCM) processes for distributed applications within Confidential . DSCM was developed from ITIL standards and OCC/governance requirements. DSCM focus was primarily around separation of duties, proper testing, and obtaining proper approvals during the implementation of software application changes.
• Ensured applications implement disaster recovery plans and properly document application information.
• Responsible for the definition of procedures, mentoring more junior team members, and identified deficiencies and methods of improvement for the application compliance verification process.
• Responsible for day to day reporting on progress and performance.
• Examined application software changes based on pre-determined criteria and track the data elements through the application change lifecycle to ensure the transitions were in compliance with Confidential Enterprise standards and processes. Logged findings in a compliance tracking tool and verified that applications were in compliance with process and standards.
• Provided technical monitoring, troubleshooting and support for over 200 bank applications and hundreds of servers, databases and Confidential devices on Confidential ’s international network.
• Managed corporate outages and change controls affecting all bank hardware and software platforms - midrange, mainframe, UNIX, NT, Novell, various web servers, etc.
• The Command Center literally monitored for every line of business of the Bank. Analysts required wide range of skills, knowledge and I.T. experience. As alarms arrived in monitoring software, they were analyzed, resolved and/or escalated quickly and specifically according to documented Service Level Agreements (SLAs).

Confidential

IT Analyst

Responsibilities:

• Coordinated remote software distributions to various banking lines of business
• Attended meetings to test, plan and rollout new applications; also feasibility of failures and prevention of network bandwidth issues during installation periods.
• Advised line of business of new pending applications that would affect line of business and Bank employee productivity.
• Troubleshot Tivoli endpoint issues as related to software distribution failures
• Managed and coordinated large site installations
• Managed auto software distribution database, as well as software packages that affected line of business