SUMMARY:

I am seeking to advance my career within information technology that is focused on system management and data center infrastructure design. I can handle challenges with a proven history of increased productivity along with a genuine desire to achieve, excel and evolve. Strong interpersonal skills are resulting in exceptional rapport with people. Proven success in initiating, promoting and maintaining healthy interpersonal relations

TECHNICAL SKILLS:

Hardware: Cisco Catalyst series switches and routers, Cisco UCS blades, Nimble Storage, HP and Dell Intel servers, CAT 5e/6 Cables, HP Blade c7000 enclosure, HP Blades 460, 490 and Gen - 8 models

Networking: Cisco CLI/GUI configuration tools, DNS, Domain Controller, DHCP, TCP/IP, NSX, Cabling, Server configuration, F5 BIG-IP LTM VE, Log monitoring, Elastic Load Balancer (ELB), Wireshark tool, VPC

Operating Systems: VMware vSphere ESXi (6, 5.5 & 5.1), VMware vCloud Director (vCD) 5.6 & 8.0, Microsoft Windows Server 2012/2008/2003, SQL Server 2008/2012 R2, Red Hat Enterprise Linux 7, 6 & 5, Centos 6.7/7.1, Windows 7, 8.1 & 10, AMI, EC2

Software Applications: HP Cloud Systems Matrix, HP Onboard Administrator, HP Systems Insight Manager, HyTrust, VMware vCenter 5.1/5.5/6, VMWare vShield Manager, vMotion, DRS, Cisco Routers/Switches configurations and implementation, Microsoft Active Directory, VMWare Cloud, TrendMicro, H.E.M.S.S, Service Now, Microsoft Project 2016, Windows Command Line tools, Alert Logic IDS/WAF appliance, CloudFormation, RDS, S3, IIS, PowerCLI, Divvy Cloud, Amazon Web Services, Cloudtrail

PROFESSIONAL EXPERIENCE:

Confidential (Midtown, GA)

Lead Cloud (AWS) Engineer

Responsibilities:

• Responsible for engineering activities that maintain and enhance the company's transportation software
• Setup and support AWS Infrastructure automation utilizing AWS services such as EC2, S3, VPC, RDS, ECS, Cloudformation Templates, Cloudwatch, IAM
• Support and troubleshoot scalability, high availability, performance, monitoring, backup and restores of cloud environments
• Setup and support Devops policies, standards, guidelines, governance and related guidance
• Evaluate the existing landscape to identify risk areas and provide technical recommendations for improvement
• Manage and organize departmental projects from initiation to completion

Confidential (Suwanee, GA)

Senior Cloud Virtualization Architect

Responsibilities:

• Perform installation, maintenance, and support of system software, hardware and infrastructure and user support
• Research new technologies in AWS/VMware cloud computing and deliver technical reports to IT Director and Project Managers
• Configure, deploy and support client Windows and Linux infrastructures
• Configure, implement and support VMware ESXi and VMware vCloud infrastructures on Cisco UCS and similar hardware platforms
• Design and use cloud-based distributed systems and services as well as establish design and operational standards for cloud deployments
• Adhere to QTS Engineering and Architecture standards and participate in Customer Technical Review meetings as required
• Experienced in building private, public and AWS/VMware clouds for internal and external customers
• Participate in the evaluation, deployment, and management of new technologies in alignment with Engineering and Architecture team guidance.
• Provide project management assistance to primary Project Manager when requested in several complex projects
• Engage with technical and non-technical QTS meetings with QTS partners, vendors, and clients
• Assist with training of the Sales and Operational Engineer’s staff as required for product release
• Collaborate with sales to develop custom designs, purchasing to perform cost analyses on hardware & software components and vendors to prepare specific design elements for price negotiation
• Practices self-leadership and promotes learning with others by building relationships with cross-functional stakeholders and operations staff
• Played a key role in evaluating, establishing and conducting proof of concepts of VMware vCloud/AWS Cloud services and data center infrastructure products
• Participate in weekly Amazon Web Services Architectural/implementations customer design template meetings

Confidential (Alpharetta, GA)

Professional Services Engineer (Technical Consultant)

Responsibilities:

• Work extensively with project management to architect customer system requirements
• Work mostly with the build out and designing of VMware environments
• Installation and configuration of Microsoft Server 2008 systems and troubleshooting
• Migration of customer environments from a physical infrastructure to virtual environments
• Installation and configuration of networking devices such as switches and firewalls
• Track the project and provide progress reports to management on a periodic basis
• On-site management and hands-on installation, debug, and optimization
• Provide on-site and remote training when necessary

Confidential (Alpharetta, GA)

VMware/Systems Engineer

Responsibilities:

• Performed high-level requirements gathering and solution design for clients
• Key customer contacts supporting business critical development environments for the USA and India-based resources
• Manage, configure and support HP CloudSystems Matrix supporting 400+ HP blade servers in a converged network environment
• Monitor and Maintain 9,000 virtual machines in an HP blade infrastructure
• Setup and maintain VMware View and Virtual Cloud Director environments for internal/external users
• Key contributor in the install and upgrade of VMware vSphere ESXi 5.1 hosts for deployment into vCenter Environments
• Co-architect with other team members of our environments and virtual infrastructures upgrades and capacity demands
• Chaired design meetings with HP, VMware, Intel and other vendors to discuss future applications and software and how they should be developing for users in our datacenters
• Beta tested new applications and software from HP and VMware
• Create, support and manage VMware View (1,200 VDI instances) and VMware Virtual Cloud Director (vCD) environments, along with training development business unit users
• Provided Systems Administration support for Windows 2008/2003 and Red Hat Linux 6/5 environments
• Provide on-call technical support in a 24/7 environment
• Manage resources within VMware vCenter 4.1/5.1, NetApp NFS and block storage
• Coordinate template transfers using VMware Cloud Connector, P2Vs, and V2Vs for McKesson Data Center Transformation team
• VMware Customer Council Member and VMware Business Critical Support contact for McKesson
• Plan and conduct technical tasks associated with implementation of physical and virtual (VMware) computer systems and active directory solution sets
• Mentor and provide support for internal resources and external clients for hosting implementations
• Provide support for issue resolution, assessment of environment system readiness, and installation

Confidential (Marietta, GA)

VMware/Linux Administrator (Contractor)

Responsibilities:

• Install standard HP and IBM server hardware and peripherals
• Provide backup support for monitoring and troubleshooting tools including; NetIQ App Manager, HP Systems Insight Manager, IBM Director, Performance Monitor
• Windows-based client/server technology subject matter expertise supporting application teams< -- Inserted: - -->
• Ensure company standard client/server technologies are being followed by other Intel Server groups including application development teams
• Assist Intel Server groups in implementations that involve workgroup server related technologies

Confidential (Smyrna, GA)

Systems Engineer

Responsibilities:

• Software and firmware upgrade/maintenance
• Assisted customers with their business continuity and recovery designs
• Perform System Administrator task with Active Directory for Managed Service customers such as adding servers to domains, applying group policies to them and configuring host records.
• Intel server upgrades and troubleshooting in a Data center environment
• Server/PC setup, maintenance, and troubleshooting in a hybrid data center. Load and deployed Operating Systems such as Windows 7 and XP, Windows Server 2008/2003, AS/400, IBM Mainframe, Exchange Server 2007/2003, Red Hat Enterprise Linux 5, VMware vSphere 4 and resolved any hardware conflicts or device driver issues. Managed various Microsoft Windows Servers as needed for customers as agreed in SLA's.
• Load different Cisco IOS configurations for Cisco hardware such as 1800, 2600, 3600, 7200, 7500 series routers along with T1/DS3 circuit technology with some Frame-Relay experience
• Worked also on 2960, 3750, 4500 and 5500 series Catalyst switches using VLAN's and spanning-tree protocols
• I also worked with PIX 501/515 and ASA5520 hardware for firewall security.
• Red Hat Enterprise Linux 5 system configuration and deployment along with some system administration
• Wrote training documentation and led end-user training on the server and workstation operations.
• Interacted with hardware and software vendors to assure timely resolution to any issues
• Team leads on the Intel server platform. Responsible for the upgrade of Server systems hardware,
• Participated in the designing and analyzing of customer server and network infrastructure

Confidential (Atlanta, GA)

Technical Support

Responsibilities:

• Traveled to various schools to resolve HP/Dell and iMac computer and network issues
• Added user laptop/computers to school domains
• Wireless access point setup and configuration along with Cisco phone deployment
• Setup and configured teacher’s email accounts on Microsoft Outlook 2003
• Ensured Linux images loaded correctly and fixed any discrepancies
• Set teacher’s laptops and Mac books to access school networks along with troubleshooting other issues
• Troubleshoot HP/Brother network printer issues
• Logged problem/resolution into iHeat ticketing software
• Configured and deployed Cisco Catalyst switches in various schools
• Loaded Cisco IOS templates to switches as needed and ensured connectivity to the core network.
• Configured VLANS and added IP address on switches for data communication.
• Managed Linux servers and clients at each school location and updated system patches.
• Ran virus protection software such as Symantec.
• Interact with hardware and software vendors to assure timely resolution to any issues.

Confidential (Atlanta, GA)

IT Support Analyst

Responsibilities:

• Managed automated tape library systems for the Windows, UNIX, iSeries (AS/400) environments
• Performed various AS/400 system operations
• Installed and de-installed Compaq, Dell and IBM server’s
• Performed and maintained system backup and recovery using Commvault /Galaxy backup software.
• Installed network CAT5e and fibers cable to servers, and network switches
• Completed or assisted in troubleshooting and diagnosing production problems and corrected identified problems
• Managed tape shipments to and from off-site vault
• Participated in disaster recovery testing and other business continuity
• Acted as a liaison between Help Desk and Technical Analysts
• Used Clarify and CPMA problem ticket tracking software
• Assisted with minor hardware and software installations