PROFESSIONAL SUMMARY:

• Maintaining IT Infrastructure Services more than 8+ Years as part of Build and Operational.
• Having 5+ Years of experience in the area of Virtualization with Windows Administration, Citrix, Xen Desktop and Storage.
• Support of VMware ESXi 4.1/5.0/5.1/5.5, and vCenter 4.x/5.x/6.x.
• Expertise in advanced features of ESX/ESXi 4/5/6, vMotion, Storage vMotion, HA, DRS, and VUM.
• Expertise with Patch Management of hosts and VM’s using VUM by baselines technique.
• P2V and V2V datacenter migrations with help of VMware Standalone Converter.
• Perform various Migrations between Cluster to Cluster & VC to VC vMotion &SvMotion .
• Good Knowledge on Troubleshooting of VM, ESXi, VC,Storage& vSwitches.
• Good knowledge in Windows and in Advanced Hardware’s of Cisco and VCE.
• Basic knowledge on VBlock RCM Upgradation and VXRACK Firmware upgradation.
• Good knowledge in Windows and Advanced Hardware’s C7000& UCS.
• Experience of installing, upgrading and configuring UCS B200M, UCSB250M2, UCSB230M2 and UCS C200
• Rack mount servers in UCS 5100 Chassis and configuring the Cisco UCS 6100 Fabric Interconnects
• Datacenter Administration operations as primary SPOC at Client Location.
• Expertise in advanced features of VMware and Windows.
• Expertise with patch Management of VMware and Windows by Major Patch Tools.
• Managing VMwareESXi Hypervisors in VCenter and in Web Client.
• Creating vSwitches on ESXi and vCenter and Port Groups Configuration.
• Role based permissions consolidation at vCenter based on client request.
• Configure and Manage VM Operations such as Snapshot,Clone,FT& Template.
• Basic knowledge in enterprise Active Directory Domain Controller design.
• ESXi Host & Windows physical server Commissioning and Decommission process
• Hands on experience in installing, configuring and administering Windows Server 2003/ 2008 /2008 R2 /2012/ 2012R2 and windows workstation XP/Vista/7/8/10.
• Good knowledge in VCOPS & VROPS tools to manage capacity and to monitor infra performance
• Experienced in Administration of Windows AD,DNS and DHCP servers
• Experienced in Installation, Configuration&Managing Backup and Antivirus software
• Experienced in Datacenter Operations at client site and Supporting 24/7 Projects
• Windows Patching with WSUS, Altiris and SCCM.
• Monitor Hardware health status with help of HP SIM and SCOM.
• Installed and configured windows Azure and Amazon web services in test environment
• Well versed in Enterprise project life cycle operations and implementations
• Provide 99.99% Servers Availability SLA and Conduct Audits for the same.
• Conduct internal Technical and Process oriented Trainings to improve delivery quality
• Adhere of Life Cycle of ITIL and Client Specific process.
• Perform regular Analysis on resource usage and do the needful to avoid business outage
• Strong in ITSM Modules like Service Transition Process, Service Operation Process & SOF.
• Strong knowledge in Incident, Change, Problem and Service Management Modules.

TECHNICAL SKILLS:

Server O/S: Windows server 2000/2003/20008 R2/2012, Windows 7,8, Red Hat Linux 6.0,5.2

VMware: VMware ESX, EXSi 4.x, 5.x,6.x, vCloud Director, VMware vCenter Operations Manager, VMware vCenter Update Manager, VMware vSphere Site Recovery Manager, Citrix Xen Desktop.

Hardware: Cisco UCS 5108 Chassis, HP C7000 Chassis, Dell M1000E Chassis, Cisco UCS C & B Series, HP Proliant DL & BL Series, Dell Power Edge, IBM.

Networking Protocols: TCP/IP, DHCP, DNS, NFS, LDAP, SMTP,FC, FCOE

Storage and Backup: SAN,NAS (DELL,EMC and HP) Comvault, Avamar

Ticketing Tools: SNOW, BMC Remedy & AHD

Monitoring Tools: BMC Patrol, Nimsoft, TSM, SCOM, HPSIM, SolarWinds & WhatsUp

Scripting: PowerShell Scripting

PROFESSIONAL EXPERIENCE:

Confidential

VMWARE/SYSTEM DATA ENGINEER

Responsibilities:

• VMware Infrastructure - vSphere/vCenter/VDI environments by running over 100 ESXi Administered Hosts and 2000 Virtual Machines.
• Configuring & Managing ESXi4.1, ESXi5.0,ESXi 5.1, ESXi 5.5, Esxi 6.0.
• Host Upgradation from vSphere ESXi 4.1 to 5.5 to ESXi 6.0 U2 to 6.0 U3
• Environmental Upgradation Activity with help of VUM from 5.x to 6.x.
• VM Tool and VM Hardware upgradations in regular intervals.
• Configuring and Managing VMware clustering like HA and DRS.
• Thin to Thick Conversion projects for Critical environments.
• Virtual Machine build by ISO & Template and Commission process .
• Virtual Machine Operations such as Snapshot, Clone, FT and VM Reconfigurations.
• Host Patching and Hardware / Firmware Upgradation with VUM.
• Hands on experience in VCOPS & VROPS tools to manage capacity and to monitor infra performance.
• P2V and V2V conversions by using VMware Converter.
• Ownership on Storage Migration projects from IBM NextGen to HP 3PAR SAN.
• Configure Virtual Network in ESXi server by creating vSwitches.
• Creation of network port groups at Standard switches and basic knowledge on DVSwitches.
• Managing Host Maintenance as on required.
• Basic knowledge on HP C7000 and Cisco UCS 2.2(1d) Hardware’s.
• Virtual Machine hardware up gradation tasks (VM Disk resize, Increase Memory and CPU).
• Datacenter Administration operations as primary SPOC at Client Location.
• Datacenter physical server racking and followed standard commissioning process.
• Coordinate with Hardware Vendors while replacing faulty hardware devices in DC.
• Ownership on Datacenter Power Maintenance Project Activity.
• Responsible to maintain the SLA for Project, Tasks and Tickets, as per Customers need.
• Installed OS, patches and security policies through SCCM 2012
• Design and document Software Metering configuration for SCCM 2012 implementation.
• Design and document Asset Intelligence, Software Inventory, and Hardware Inventory configuration for SCCM 2012 implementation.
• Design and document Client Health and Remediation configuration for SCCM 2012 implementation
• Server Commissioning & Decommissioning as per the process.
• Configuring RAID Levels.
• Managing BL460c-G9 & BL480c-G6 Blade family by OA&VC.
• Installation and Configuration of Active Directory.
• Transferring and Seizing of the FSMO Roles.
• Managing User Accounts, Groups & Organizational Units.
• Installation, Configuration and Maintenance of WSUS 3.0, SCCM&Altiris.
• Coordinating with Vendors for hardware replacement for warranty machines.
• Responding for the call assigned through BMC Remedy E Business call logging system.
• Generating pending call Reports in daily and weekly basics.
• Monitoring, managing and reporting daily, weekly and monthly server status.
• All the new Software’s / Hardware’s / Upgrades / Patches / Service Packs are tested on the test environment to ensure that the production is not affected.
• Resolving Hardware and Network related problems to connectivity and accessing resources
• Disk quota management and reporting.
• Assigning rights and privileges to users to access files and folders.
• Installing services patches, server patches and antivirus.
• Configuring different types of RAID as per the requirement.
• Working on Server Hang issues BSOD.
• Managing and maintaining the WSUS and SEPM
• Supporting on Printers & Print Server issues.
• Working on various priority based tickets, meeting SLA.
• Working for Root Cause Analysis RCA .
• Participate in SRT Huddle calls to resolve High Severity issues on priority.
• Working on various priority based tickets P1,P2, P3, P4 tickets, meeting SLA.
• Cooperating Problem Management team to find out RCAs.
• Maintenance activities for AD Users/home folders/Mailbox clean-up.
• Installing, configuring and troubleshooting Active Directory.
• Basic knowledge on Creating, managing and troubleshooting Group Policies.
• Installing, configuring and troubleshooting DHCP and DNS servers.
• Perform DR test on Half Yearly basis for Webserver, Print Server & Application Servers.
• Perform Annual Access review for Windows & AD Servers also for App Servers.
• Creating and managing permissions on project folders and personal folders.
• Administration of file servers backup and restoration management
• Monthly capacity planning for the servers.
• Handling change management calls
• Handling Daily review calls.
• Maintain and upgrade hardware and software
• Configuring different types of RAID as per the requirement.

Environment: vsphere 6.0, HP C7000 Chasis, SCOM System Management Tool, Power CLI, vCentrer Operations Manager, Windows Server 2016, VMware Converter Tool, VCOPS and VROPS, VMware site recovery manager.

Confidential, MINNEAPOLIS

VMWARE TESTING ENGINEER

Responsibilities:

• Installation, Configuring & managing applications in Citrix Xen App and Xen Desktop environment on Windows Server 2003/2008 R2.
• Design, Implement, Troubleshoots and Support Virtual Desktop Infrastructure (VDI) based on Citrix Xen Desktop 4.0 and 5.5 integrated all components such as Citrix XenApp and Active Directory
• Downloading and Installing Citrix XenApp Hot fixes roll up pack updates when required.
• Configured Scheduled reboots for all Citrix XenApp Servers and perform Health checks on servers.
• Troubleshooting of Citrix Servers and User issue.
• Defined and managed the existing project to replace all aging Citrix presentations server 4.0 and 4.5 farms and migrated all applications to new XenApp farms.
• Installation, Configuring & Managing ESXi5.0,ESXi 5.1, ESXi 5.5 servers with Dell Power Edge blade system.
• Performed vCenter Upgradation from vSphere 3.x to 4.x and 4.x to 5.x.
• Troubleshooting’s on ESXi, VM, Datastores, Vcenter and vSwitches.
• Good knowledge in Advanced Troubleshootings at BAU and Build Level.
• VCenter Cleanup activities (Datastore, Clone, Snapshot& VM) with help of Script.
• Host Patching and Hardware / Firmware Up gradations with VUM.
• Good Expertize in working with DELL Power Edge Rack and Blade servers.
• Analyzing the vCenter, ESXi and VM’s Logs to find root cause at PSOD Level.
• P2V and V2V conversions by using VMware Converter.
• Configuring and Managing VMware clustering like HA and DRS.
• Thin to Thick Conversion projects for Critical environments.
• Implemented storage vMotion to migrate VM’s from HP EVA to EMC VMAX, VNX storage.
• Responsible for Day to day activities like Managing Active Directory - setting up user accounts, user management, group policy, adding/removing machines. Deploying and Managing Printers. Setting and managing of Windows 2003/2008 AD, IIS, ADLDS, ADFS, PKI. DNS, DHCP, WINS.
• Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment including shared files
• Configure Virtual Network in ESXi server by creating vSwitches.
• Basic knowledge on Distributed switches
• Deployment of Virtual machines through Templates and Troubleshooting on VM Management.
• Manage user application virtualization with VMware ThinApp and Citrix XenApp.
• Upgrade firmware on Cisco UCS manager and infrastructure elements
• Create VLAN’s in UCS manager and tag with vnics and create port groups in ESXi
• Worked on Tuning-up vSphere Performance and Optimized Virtual Machine.
• Patching all ESXi servers using VUM every quarter.
• Identify the important patches, software packages to the existing desktops and updating them using SCCM.
• Installed and Worked on VMware Site Recovery Manager (SRM 5.0) for DR.
• Handle escalations from L2 engineers in troubleshoot the infrastructure issues
• Worked with business clients to evaluate, streamline, and improve current systems, processes.
• Cloning, Building and deploying new VM's and Installing different guest OS like Windows & Linux
• Creating virtual NIC's for the respective VM's and assigning the network connections.
• Troubleshooting hardware related issues in ESXi servers
• Raising case with product vendors in case of faults found in server hardware
• Extending disk space in VM’s according to the user requests.

Environment: vsphere 6.0, Cisco UCS servers, SCOM System Management Tool, Power CLI, vCentrer Operations Manager, VMware Converter Tool, VCOPS and VROPS, SCCM, VMware site recovery manager.

Confidential

System Engineer

Responsibilities:

• Environmental Upgradations for Infra stabilization.
• Configuring & managing ESX 3.5,ESXi 4.1,ESXi 5.0,ESXi 5.1 & ESXi 5.5.
• Host Upgradation from 3.x to 4.x and 4.x to 5.x.
• Presenting VMFS datastores on ESXi of FC SAN & NAS.
• Experience in HP C7000, Dell M1000 and Cisco UCS 2.2(1d) Hardware’s.
• Good knowledge on HP, Cisco, IBM,DELL & FIJUSTU Rack and Blade servres.
• Fine tuning of performance metrics and improve performance of Host.
• Ownership on various migrations within Cluster, Across Clusters, DC to DC & VC to VC.
• Remote Board Stabilization project sign-off for entire regions for day to day operations.
• Troubleshootings on ESXi, VM, Datastores, Vcenter and vSwitches.
• Configure Virtual Network in ESXi server by creating vSwitches.
• Basic knowledge on Distributed switches.
• VCenter Upgradation from vSphere 3.x to 4.x and 4.x to 5.x.
• VCenter housekeeping activities (Datastore, Clone, Snapshot & VM) with help of Script
• Managing vCenter operations in regular schedule
• Host Patching and Hardware / Firmware Upgradations with VUM.
• Managing VCenter Administration.
• Analyzing the vCenter, ESXi and VM’s Logs to find root cause.
• Creating bulk virtual machines with the help of Templates, managing Snapshots, Clones.
• Creating FT Enabled virtual machines for 0% Downtime in the production environments.
• Configuring and Managing VMware clustering like HA and DRS.
• Thin to Thick Conversion projects for Critical environments.
• Reporting on VM improvements and made recommendations for the upgrades, which include VM Hadware versions and VMware Tools with less business impact.
• Managing Tasks, Events and Alarms.
• Maintain and administer all virtual backups with EMC Avamar/ Data Domain Backup and Recovery technology.
• Ownership on Storage Migration projects from Old SAN to New SAN.
• Enabled Monitoring and alerting of virtual environment with the utilization of Solarwinds VM Monitor,vCops & vRops.
• Deployment of Virtual machines and Troubleshooting on VM Management.
• Identifying and pushing the patches and software packages to the persistent desktops using SCCM and WSUS.

Confidential

SYSTEM/ WINDOWS ADMIN

Responsibilities:

• Configuring & managing ESXi4.1, ESXi5.0, ESXi 5.1 & ESXi 5.5& Environmental Upgradation.
• VCenter and ESX & ESXi Upgradation from ESX 3.5 to ESXi 5.1 & ESXi 4.0,4.1,5.1 to 5.5.
• VCenter maintenance & housekeeping activities (Datastore, Clone, Snapshot & VM) with help of Script.
• Managing vCenter operations in regular schedule
• Host Patching and Hardware / Firmware Upgradations with VUM.
• Managing vCenter Administration.
• Datacenter consolidation by migrating from Physical to Virtual.
• Analyzing the vCenter, ESXi and VM’s Logs to find root cause.
• P2V and V2V conversions by using VMware Converter.
• VM Tool and VM Hardware maintenance upgradations.
• Configuring and Managing VMware clustering like HA and DRS.
• Thin to Thick Conversion projects for Critical environments.
• Managing Tasks, Events and Alarms.
• Ownership on Storage Migration projects from Old SAN to New SAN.
• Configure Virtual Network in ESXi server by creating vSwitches.
• Creation of network port groups at Standard switches
• Basic knowledge on Distributed switches
• Deployment of Virtual machines and Troubleshooting on VM Management.
• Managing Host Maintenance as on required.
• Experience in HP C7000 and Cisco UCS 2.2(1d) Hardware’s.
• Using the HP and DELL monitoring and management tools.
• Responsible to maintain the SLA for Project, Tasks and Tickets, as per Customer need.
• Server Commissioning & Decommissioning as per the process.
• Configuring RAID Levels.
• Managing BL460c-G6 & BL480c-G4 Blade family by OA & VC.
• Installation and Configuration of Active Directory.
• Transferring and Seizing of the FSMO Roles.
• Managing User Accounts, Groups & Organizational Units.
• Installation, Configuration and Maintenance of WSUS 3.0,SCCM & Altiris.
• Good knowledge of Active Directory Group Policy, OU Structure and Domain and Forest wide roles.
• Experience in handling multi forest and multi domain environment in the current project.
• Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment including shared files.
• Recommended and implemented additional Domain Controllers in each site for redundancy.
• Establishing Single Sign-on access between two applications using Active Directory Federation Service Software (AD FS 2.0)
• Installation, Configuration Troubleshooting of DHCP Server.
• Installation Configuration and Troubleshooting of DNS Server.
• Working on Server performance issues.
• Working on Server Hang issues.
• Managing and maintaining the WSUS and SEPM
• Supporting on Printers & Print Server issues.
• Working on various priority based tickets, meeting SLA.