TECHNICAL SKILLS:

• VMware, Hyper - V, Linux KVM, Citrix Xen Server
• Linux Centos, Debian, Red Hat, SUSE
• Active Directory, Network Security, Exchange, IIS
• PBX, CTI, VoIP, VRU, IVR (Avaya, Asterisk, Nortel, Samsung)
• Relational databases: Microsoft SQL, MySQL, Oracle
• Apache, IIS, LAMP stacks Web hosting
• Unix bind, sendmail and postfix email servers
• NetApp, VNX, SUN, OpenFiler SAN Storage
• Perl, Python and .NET Fundamentals.
• Practical scripting experience using bash, C++, Java, HTML, XML, bash shell, Lua, visual basic, powershell

PROFESSIONAL EXPERIENCE:

Confidential, NC

Technical Implementation Specialist

Responsibilities:

• Projects involve proprietary software and hardware customization, deployment, go live and customer training.
• Extensive Windows and Centos Linux security hardening and applications GUI customization.
• Integration of new software applications and hardware within the current network infrastructure.
• Serve as technical resource/ liaison onsite or via VPN.

Confidential, FL

Technical Implementation Specialist

Responsibilities:

• Projects involve implementing proprietary software products in relation to CTI - Computer Telephony Integration for Messaging, Paging, Emergency Notification, Speech Recognition, Switchboard Operators and SmartWeb AmCom applications.
• Employed extensive use of bash, CLI, SSH and VPN remote tools to access Linux RHEL 5.x and Oracle DB (Cisco VPN, Enexity Securelink, SecureRemote, GoToAssist/Citrix).
• Customization of IVR, VRU voice recognition, paging and messaging devices (TAP, SNPP, SMTP, SMPP, WCTP, SMS).
• Customization of Linux Red Hat servers interfacing with CTI / client PCs.
• Graphical User Interface (GUI) customization for Switchboard Operators using SmartSuite and SmartConsole at client workstations using proprietary C++, java, Lua tools.
• Collaborated implementations with IT Directors, health systems IT teams and hospital Telecom managers, while adhering to HIPAA regulations.
• Served as technical resource liaison onsite or via VPN. Conducted Customer Personnel training classes.

Confidential, Melbourne, FL

Responsibilities:

• VMware, Linux Red Hat, Windows Active Directory and application servers’ administration.
• Implementation of Office 365 using RSA and SSO authentication.
• Active Directory migration for 5,000+ users from 80 globally distributed domains to one unified domain.
• Implemented replacement upgrades on 10+ HP and Dell ESXi servers and NetApp SAN storage cabinets.
• Deployed IBM Websphere applications for the Confidential Application Development Team.
• Collaborated with local and global Confidential Software Developers, Confidential IT Teams and Confidential Directors to ensure seamless VMs/AD migration.

Confidential, Norfolk, VA

IT Systems Administrator

Responsibilities:

• Provided IT systems support for the software development teams in three environments; live, development and beta.
• Administration of Active Directory, LDAP, SharePoint Farms, CMSes, additional 100 IIS and Apache websites, NetApp, DNS, MS SQL and MySQL.
• Implemented development environments (sandboxes) powered by three VMware vSphere and Citrix Xen Server datacenters hosting 300+ Windows and Linux VMs servers.
• P2V and V2V virtual machines migration from Citrix Xen Cluster to VMware datacenter.
• Implemented the fourth vSphere datacenter for Disaster Recovery, which consists of building a critical infrastructure-clone of Confidential live and development environments at a remote site.
• Integrated Web and mobile development teams' projects with Sharepoint and TFS.
• Other tools used: SVN, GIT, RavenDB, Jenkins, Puppet, Nagios, SolarWinds. Implementation of Active Directory upgrade and Microsoft SQL HA clusters upgrade to Server 2012.

Confidential, Franklin, VA

IT Systems Administrator

Responsibilities:

• Planning, implementation and administration of Sitecore, cPanel, Drupal and Plesk Panel CMS (Content management systems) webhosting over one hundred IIS and Apache served high-traffic websites.
• Ensured site security for Confidential Publishing as well as network and data security using DDoS mitigation tools such as Arbor, Confidential, Tripwire, and Snort IDS.
• Daily network vulnerability scans IDS, IPS ( Confidential, Confidential, and Confidential ).
• Netgear, Fortinet firewalls and postfix mail servers’ administration.
• Support for the web developers building ColdFusion, HTML and PHP websites.
• Managed projects to migrate to Microsoft SQL Server 2008.
• Implemented the addition of new ESXi Dell Servers into existing datacenter and wrote company-wide Network and Systems Security Policy documentation.
• Provided company-wide technical support for all IT, VPN and 200 external users email accounts.

Confidential, Newport News, VA

IT Systems Administrator

Responsibilities:

• Managed projects to implement company-wide custom payroll applications, hardware and software upgrades.
• Delivered High Availability application servers uptime in an Active Directory environment.
• Administration of Samsung PBX telephony system.
• Implemented custom design and build clustered Exchange and Hyper-V servers and deployed new TFS server.
• Provided company-wide IT support for the programmers and the end users and administered custom database applications ensuring connectivity.
• Administration of Active Directory, clustered Exchange 2007, Microsoft SQL 2008, IIS, NetApp SAN FC storage.
• Migrated to Exchange 2007 & Windows Server 2008, which included multi-phase research, planning and lab testing.

Confidential, Norfolk, VA

IT Systems Administrator

Responsibilities:

• Administration of Avaya PBX telephony system.
• Organized and executed technical support for national and international VTC meetings, supervising two Tandberg and one Polycom VTC teleconferencing systems.
• Implemented P2V Exchange 2003 and MS Servers 2003 migration to the newer VMware ESXi HP Servers.
• Administered software licenses for server OSs, architectural, collaborative and financial programs including AutoCAD, Revit, Newforma Project Center, and Deltek.
• Provided IT support for 100+ end user and Architects.
• Administration of LAN, WAN and VPN for architectural, 3D modeling software programs, Graphic Design (AutoCAD, Revit, Adobe Suite, Maya, SketchUp).
• Designed, planned and implemented company-wide custom applications and upgrades for all Laptops, mobile devices, workstations and servers across three physical locations.