CAREER OBJECTIVE:

A responsible position with a progressive company which offers me an opportunity to demonstrate my existing networking and engineering experience and to have the potential for personal growth and rapid advancement while demonstrating my leadership skills.

SUMMARY:

IT Professional, 10+ years experience in LAN/WAN/VPN arenas, including cabling, installation, troubleshooting, and configuration changes. Confident, highly self motivated individual, who is a team player dedicated to success. Capable, willing to take on difficult tasks, committed to completion, trustworthy, and team leader/player. Strong decision - making and communication skills; goal and team oriented. Work effectively as a team player as well as independently. Detail-oriented, a self-starter with good organizational skills.

KNOWLEDGE / SKILL:

• Campus backbone design experience
• Data Center design experience
• ISP
• BGP
• OSPF
• Frame Relay architectures
• Network security design
• IP Access-List
• Firewall & route filtering policy
• SNMP Management
• IPSec VPN Configuration
• BGP (Boarder Gateway Protocol)
• OSPF (Open Shortest Path First)
• EIGRP (Enhanced Interior Gateway Routing Protocol)
• RIP (Routing Information Protocol)
• VRRP (Virtual Router Redundancy Protocol)
• HSRP (Hot Standby Router Protocol)
• VLAN's (Virtual Local Area Network)
• Tunneling (GRE)
• Trunking
• Frame Relay
• MPLS
• TCP/IP in depth.
• Cisco Nexus 7000, Nexus 5000, Nexus 2000
• Cisco Routers; 2500, 2600, 2800, 3600, 3800, 4000, 7200, 7500, and 7600
• Cisco Switches; 2900, 3500, 4500, 4900, 5500 and 6500.
• Cisco ASA 55xx
• Cisco VPN Concentrators; 3000.
• Sonic Wall VPN Firewall
• Checkpoint VPN Edge
• Cisco NX-OS
• Cisco IOS
• Cisco CAT-OS
• Shoretel v12.2, v11.2, v10.2 and v9.2
• Shoretel SG90, SG50/50v, SG30, and SGT1K
• Shoretel Communicator
• Checkpoint - NGX R61, R63, R65
• Cisco ASA 55xx
• Cisco Works
• NETCool
• HP Openview
• Solarwind Orion
• Solarwinds (Engineering Toolset)
• Network General Sniffer
• Wire Shark
• Ether-Real / Ether-Peak
• 8e6 Technology
• LifeSize
• ClearSea
• Ethernet
• Fast Ethernet
• GigE
• Ether-Channel
• Port Channel
• Packet Over SONET (POS)
• Frame Relay
• T1, T3, OC3, OC12, OC48, and Gigaman

EMPLOYMENT HISTORY:

Confidential, Plano, TX

Manager - Network Infrastructure Support

Responsibilities:

• Support, monitor, configure, implement, and document current local and wide area networks (including both physical and logical structures).
• Assist in the testing, evaluation, of new and emerging network technologies.
• Troubleshoot and manage calls/tickets from the Technical Services Group and assist network administration.
• Help provide technical direction to the Company in the LAN/WAN environments.
• Provide project management or assistance to, for network - related initiatives.
• Provide ongoing daily support of Voice over IP systems
• Plan and implement upgrades and patches to stay on current versions
• Perform daily checks, monitor vendor support and perform required maintenance to keep the voice and video conferencing systems highly available, highly stable, and always performing optimally
• Configure and administer Shoretel VoIP (Shoretel Director & Contact Center) and LifeSize videoconference endpoints enterprise wide.
• Work with the Systems Group to create and maintain a secure infrastructure.
• Provide analysis of network configuration and related documentation. Maintain system for network alerting and events monitoring to provide quick response and proactively address issues.
• Maintain relationships with vendors, consultants, etc. and ensure that network standards and deliverables.
• Help develop, train, and support staff.
• Produce reports and additional duties as assigned.

Confidential, Dallas, TX

Senior Communications Specialist Manager

Responsibilities:

• Lead for deploying, configuring and monitoring network equipments and network systems availability.
• Provide support and troubleshooting for Layer - 3 IP technologies, including but not limited to: Network connectivity, IP addressing, Routing Protocols (BGP, OSPF, HSRP, RIP), and IPSec VPN.
• Provide support and troubleshooting for Layer-2 LAN technologies including but not limited to: Switched, Ethernet, FastE, GigE, Spanning-Tree, VLANs, VTP, and trunking (802.1q).
• Provide support and troubleshooting for Layer-1 WAN technologies: T-1, T-3, OC3, OC12, OC48, Frame-Relay, ATM, SONET, and Gigaman.
• Provide configuration and troubleshooting support for Ethernet/FastE Switches, Routers, VPN router (IPSec and IPSec/GRE), and Network Servers (Windows 2000/2003).
• Provide configuration, support and troubleshooting using Cisco Works management tools.
• Participate in the designs, migrations and maintenance of the Corporate Network Infrastructure (Core/Data Centers/Access sites).
• Documentation all details of designs, implementations, changes, and solutions.
• Participate in On-Call duty (24/7 SWAT Proirty-1 support) Oversee multiples projects simultaneously from start to finish that require working directly with clients/vendors to meet their business needs. Project and Site Management responsibilities that required developing and implementation of a project plans; set project objectives and timelines; monitor to assure on time and on budget execution of the project objectives and goals;

Confidential, Dallas, TX

Communications Specialist Manager

Responsibilities:

• Technical (Tier I) Support for Confidential &T Enterprise Network Operation for Local Area and Wide Areas Networks in the areas of TCP/IP, Cisco routers, Cisco Catalysis series switches, VTAM, Mainframe, ATM, Frame Relay, Ethernet, and FDDI technology. Monitor network performance using HP OpenView, Alarm Board, and NetCool.
• Troubleshoot and resolve routine network problems and notification of senior.
• Generate Vantive tickets and resolve trouble reports as appropriate.
• Answer customer phone calls and technical questions with appropriate level of professionalism.
• System administrator for the Confidential ENO-SW group servers.
• Maintained, troubleshoot and configured the servers for files sharing, Virtual website hosting and load balancing.

Confidential, Plano, TX

System Tech

Responsibilities:

• Assemble a computer system from scratch and load the operation system.
• Custom built a computer system per customer's orders.
• Troubleshoot computer operation system and software problems.

Confidential, Dallas, TX

Student Manager

Responsibilities:

• Responsible for querying and inventorying routers, switches, and hubs for the Southwestern Confidential 5 States area for the IP addresses and assigning them to sub-networks.
• Responsible for site inventory of the Confidential LAN for IP addressing and updating the inventory in Vantive database.