SKILLS:

• Vulnerability Assessments
• Network Scanning: eEye Digital Retina Enterprise Suite, MBSA, Splunk, WireShark
• Guardian Edge Software, PC Guardian, DataArmor, Global Protect, Win 7 BitLocker
• GOLD Disk from DISA, SCAP
• McAfee IntruShield Network IDS (HIPS)/IPS Security Platform
• McAfee Hercules Remediation Suite, Patch Link Vulnerability Management Suites, Microsoft WSUS, Patch Management, Floware 8
• Microsoft Windows 2012R2, 2k8/R2, 2k3, 2000 Server Administration
• TCP/IP, DNS, WINS, MS Exchange 5,5, 2000, 2003, 2007, 2010, 2013
• LAN Analyzers, Repeaters, Switches (CISCO/3COM/NORTEL/HP)
• Linux RH 4.0/5.0
• VMS (Vulnerability Management System 6.9v)/ DISA Services (MilCloud, VDI, Cybersecurity)
• VMware vCenter Server 4.1.0/5.5/6.0
• Microsoft Office 2016/2013/2010 , 2k7, 2k3, XP, 2000, Microsoft Project, Visio
• Multi - Platform Network Integration and MS Windows Desktop Integration, USMT
• Familiar with Raid 1 thru 10, Smartstarta array, ACU, as well as SCSI controllers

PROFESSIONAL EXPERIENCE:

Confidential

Systems Administrator

Responsibilities:

• Provide technical support for office environment, including LAN networking and phones, create and manage classified system that comply with NISP and DISA standards (VMS), including patch management and system security assurance.
• Serves as ISSM working with FSO to provide auditing and monitoring.
• Support MS Windows 7/8/10 & Server 2003/2008 R2, 2012 operating environment.
• Support MS Office 2010/2013/2016 suites, antivirus and other desktop products.
• Support VMWare Vcenter 4.0/5.5/6.0 servers.
• Support demo and training environment utilizing Polycom presentation equipment ( Confidential 7000).
• Support off-site staff, provide support for system backups.

Confidential

System Admin /Helpdesk

Responsibilities:

• Essentially, working on the Helpdesk to act as escalation point from Tier 1 and 2.
• Provide technical support for MS Windows, Desktop, hardware, software and peripherals.
• Build and deploy personal computers and servers.

Confidential

Systems Admin

Responsibilities:

• Responsible to ensure positive control of all approved but uncleared individuals - from verification of identify upon arrival at the facility to personally escorting them within the facility and ensuring they exit appropriately.
• Responsible to perform protective service and escort work such as escorting uncleared individuals into designated buildings and property, protecting equipment and material, and controlling access to installations by employees and visitors.
• Initiates, updates, tracks and closes incident/support requests electronically.
• Will communicate via radio, telephone and orally according to orders.
• Required to interact and escort as required with public and government personnel.
• Meet, greet and interact professionally with employees, VIPs and the general public.
• Construct and write clear, concise, accurate, and detailed orders, instructions and training materials in English.
• Other duties may be assigned to meet business needs.

Confidential

System Administrator

Responsibilities:

• Install, troubleshoot, support and configuration of microcomputer hardware and software systems, to include servers.
• Also performs same functions for peripheral devices such as modems, scanners, printers and fax devices.
• Responsible for developing and maintaining systems configuration.
• Install hardware and software application on a myriad of computer devices.
• Organize appropriate training and utilize commercial and government off-the-shelf products (COTS and GOTS).
• Responsible for developing and maintaining systems configuration.
• Respond, investigate, and correct problems and act as a technical resource for all users.
• Performs systems administrative and operational duties on computer system.
• Willingness to travel 50% around the Washington DC Metropolitan area.
• Working to agreed SLA's in order to resolve customer issues in a timely manner.
• Provide troubleshooting diagnosis and repair for microcomputer devices.
• Assist in the implementation of NetIQ products/solutions in line with specific Consulting engagements.
• Participation in projects and project management as requested by customer or NetIQ.
• Troubleshoot and provide accurate and timely resolution to customer issues.
• Serve as a customer advocate within NetIQ by facilitating escalation of issues through appropriate internal organizations.
• Pro-actively identify issues by becoming familiar with customer's technical and business environment while providing recommendations for resolution to these issues.
• Prevent customer issues by reviewing their NetIQ environment regularly, report and correct issues per customer requirements.

Confidential

Security Administrator

Responsibilities:

• Assisting with development, implementation, and maintenance of IT security solutions including firewalls, anti-virus solutions, and intrusion detection/prevention systems.
• Investigation of any actual or potential information security incidents.
• Perform reviews of network security architecture, information security administration and policy.
• Providing periodic reporting on information security issues.
• Review new system designs and major modifications for security implications prior to implementation.
• Maintains up-to-date knowledge of available and emerging network, security and microcomputer technologies through professional reading, attending industry conferences, and professional development (training, education, and participation in professional associations).

Confidential

Senior System Administrator

Responsibilities:

• Provide expert technical Tier III Network support to Confidential /WHS/OSD ITMD/APSD.
• Perform backups of data on Windows Server 2003/2008 (Symantec Backup Exec/Tivoli/vRanger).
• Apply MS operating system updates and configuration changes using WSUS/Hercules/VMware/MS Sharepoint. SCCM, Remedy
• Responsible for adding, deleting and modifying user account information, resetting passwords and other system administration functions as necessary using Active Directory.
• Answer technical queries from Department of Defense Government Officials.
• Responsible for security administration on various Desktops/Servers (McAfee/Retina/HBSS).
• Responsible for documenting the configuration of the system.
• Responsible for performing VMS/Gold Disk scanning and remediating servers.
• Responsible for requesting and implementing SSL/server certificates.
• Responsible for configuring DNS records, cloning and configuring new VM servers.
• Responsible for maintaining VMware vCenter and VM servers.
• Responsible for configuring and validating the Confidential infrastructures and applications/servers.

Confidential

Senior System Administrator

Responsibilities:

• Managed day-to-day project operations, deliverables and schedules.
• Worked with Monitoring Teams to ensure service/system security.
• Worked with Active Directory in a multi-domain environment.
• Performed Microsoft Windows 2003 system administration, installation, upgrades, patching, tuning and troubleshooting
• Worked with RAID storage arrays and volume manager administration, installation, upgrades, tuning and troubleshooting.
• Worked with SANS administration, installation, upgrades, tuning and troubleshooting.
• Worked with PowerShell scripting technology.
• Worked with Backup Exec administration, installation, upgrades, tuning, and troubleshooting.
• Worked with Symantec Endo Protection administration, installation, upgrades, tuning, and troubleshooting.
• Worked with Application server administration, installation, upgrades, tuning, and troubleshooting.
• Worked with Print Server administration, installation, upgrades, tuning, and troubleshooting.
• Worked with DNS Server administration, installation, upgrades, tuning, and troubleshooting.

Confidential

Senior System Administrator

Responsibilities:

• Implemented and enforced NAVSEA, DON and DOD information assurance policies and procedures.
• Oversaw appropriate level software installations and upgrades and related software packages.
• Worked with McAfee Hercules patch management security software to remediate vulnerabilities on the network.
• Provided technical maintenance and administration expertise for disaster recovery efforts.
• Supported complex data/media recoverability through system backups and database archive operations.
• Planned, coordinated and directed appropriate level data refresh strategies.
• Oversaw and applied appropriate support packages/patches to maintain system integrity.
• Implemented and installed hand-on updated STIGS, IAVA’s solutions SSH and SETP requirements.
• Demonstrated and utilized skills in debugging, tracking, fixing and investigating security and network related issues.
• Trained, assisted and advised information assurance personnel with installing and/or using various Patch Management Software.
• Monitored and tuned appropriate systems to ensure optimum level of performance along with scanning, remediation of vulnerabilities and network maintenance techniques using eEye-Retina Security Scanning Software.
• Created organizational units, accounts, access controls and group policy (GPO) within Active Directory.

Confidential

Senior System Administrator

Responsibilities:

• Managed day-to-day support of LM’s Targets and Countermeasure program (TCP) supporting Confidential .
• Supported Windows XP/2000 desktops and servers, active directory and MS Exchange Administration.
• Managed classified labs, with desktop and server support along with auditing systems in accordance with NISPOM requirements (ISSO).
• Provided Unix, Linux and SMS server support as well as tape backups using VERITAS, Netback up/Backup Exec software.
• Ensured implementation of project software and hardware requirements in conjunction with other information systems managers.
• Developed standards for all software system applications and provides technical guidance to the information systems staff.
• Performed configuration/capacity planning, software products evaluation and systems performance analysis, and optimization and customer interface.

Confidential

System Administrator

Responsibilities:

• Provided expert technical support to WHS/OSD ITMD/APSD.
• Performed backups of data on Windows Server 2003.
• Applied operating system updates and configuration changes.
• Installed and configured new hardware and software.
• Added, deleted and modified user account information, reset passwords and other system administration functions, as necessary.
• Answered technical queries from Department of Defense (DoD) employees.
• Performed security administration on various desktops.
• Documented the configuration of the system.

Confidential

Network Administrator

Responsibilities:

• Performed Level 3 Help Desk support on Desktops, as well as, provided Level 1 and 2 support as needed.
• Planned and executed installation, configuration, maintenance, and troubleshooting of complex problems pertaining to PCs, security, networks, software, PDAs, blackberries, phones, and other equipment as needed.
• Assisted in managing the user environment actively monitoring corporate servers and applications.
• Monitored and report on daily system backups.
• Performed migrations to Active Directory and MS Exchange 2000.
• Communicated verbal and written status to management, other technical staff, and end users.