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Senior It Support/systems Administrator Resume

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Beaverton, OR

SUMMARY

  • A System Administrator with over 25 years of demonstrated expertise in systems, virtualization, storage management, hardware/software, IT security, troubleshooting, and end - user support.
  • Experience with systems design, implementation, testing, and deployment of visualization infrastructure.
  • Experience working in a UNIX, Linux, and Windows environment.
  • Implemented and maintained databases running on Red Hat.
  • Administered Virtual servers built on VMware, Citrix, and Oracle VM frameworks
  • A focused and goal-oriented producer who employs strong communication and interpersonal skills to work with cross-functional teams and stakeholders to complete complex projects and exceed expectations.

PROFESSIONAL EXPERIENCE

Confidential , Beaverton, OR

Senior IT Support/Systems Administrator

  • System Administer for mission-critical Solaris, Red Hat Linux, and VM systems.
  • Install and administered Red Hat, Solaris, and Windows Servers on VM Servers.
  • Oversaw systems design, implementation, testing, and deployment of visualization infrastructure.
  • Migrated UNIX and Linux systems to virtual environment (P2V).
  • Established VM backup software and procedures.
  • Administered development labs built on VM frameworks (VMware, Citrix, Oracle VM Cloud).
  • Created and configured virtual machines, clones, and templates for Unix, Linux, and Windows servers.
  • Provided training and support for other VM administrators.
  • Applied OS and application patches, updates, and testing as necessary.
  • Provided product testing and evaluation as a part of product release and customer support.
  • Google and Apple Developer including managing users, distribution certs, private keys, releasing software
  • Identified issues, perform root cause analysis, and implement solutions to prevent re-occurrences.
  • Maintained disaster recovery procedures and life cycle management.
  • Administered Rackspace systems that provided customer cloud servers.
  • Server Consolidation, DBaaS/PaaS/IaaS/SaaS support.

Confidential, Beaverton, OR

Global Service Engineer

  • Maintained UNIX/Linux servers and associated hardware/software.
  • Served as subject matter expert for UNIX, Linux, and VM based products.
  • Authored technical service plans, service manuals, and support bulletins.
  • Developed systems technical training materials and delivered support classes on three continents.
  • Administered operations, development, and customer support systems built on virtualized framework (Citrix/VMware/Solaris).
  • Worked closely with support personnel to quickly resolve customer-identified problems.
  • Monitored Tier III escalations and provided support when necessary.
  • Oversaw deployment of hierarchical network monitoring system to remotely monitor critical medical vital signs equipment.

Supervisor, Application Engineering

  • Designed and managed the deployment of a custom, highly specialized VPN.
  • Provided tier-two support for UNIX and network troubleshooting and configuration issues.
  • Wrote work-instructions for proper UNIX system operation in FDA controlled environment.
  • Reviewed network designs for proper equipment, design, licenses, etc., of application engineers.
  • Wrote Perl and shell script utilities. Maintained disaster recovery procedures and UNIX servers, associated software, and NetApp storage. Installed and administered backup software.

Senior Unix Systems Administrator

  • Provided support, maintenance, and administration for Sun Solaris server systems.
  • Monitored and maintained network attached storage system.
  • Led installation, configuration, and management of UNIX server systems, including software.
  • Created Mission critical backup procedures.
  • Maintained engineering UNIX labs and associated routers.
  • Sustained company email gateway (SMTP) software and act as email company postmaster.
  • Performed ongoing analysis of network, Veritas Storage cluster, and NetApp NAS.
  • Led setup and maintained server and network monitoring software.
  • Administered division’s software license manager.
  • Formulated disaster recovery procedures, including UPS sizing, installation, and maintenance.
  • Performed Shell and Perl scripting.

Senior Unix Systems Administrator

  • On contract to Confidential and performing those Sr. System Administration duties.

TECHNICAL SKILLS

Backup S/W: Veritas NetBackup/Backup Exec/Commvault, NDMP, HPE VM Explorer, Veeam Backup

Database: Oracle DB, MySQL, Postgres

Hardware: x86, SPARC, VAX VMS, Data General MVS

Infrastructure: DNS Server/BIND, NTP Server/Client, FTP/TFTP, DHCP, SMTP, HTTP

Linux / UNIX OS: Red Hat Enterprise Linux, Oracle Unbreakable Linux, CentOS, Ubuntu, Solaris 8/9/10, Mac OS X

Management: Oracle Enterprise Manager Cloud Control/Ops Center/ASR/MOS, vCenter, Webmin, IPMI, iLOM

Misc.: NIS(YP)/NIS+, ILOM/ELOM, NMAP, VNC/RDP

Monitoring: SNMPv1-3, HP OpenView, Big Brother, Spong, Nagios, SolarWinds, Icinga, PRTG, Cacti

Networking: Server Networking and multipathing, routing, NAT, 1/10GBE, DLMP, VLANs

Prototyping: VirtualBox, VMware Fusion/Workstation, Golden Image Creation

Scripting: Shell, C-shell, Bash, Perl, Python

Security: Packet Filtering, Cisco VPN PIX/AES, Port Scanning, SSL certificate R&R, RADIUS

Software: Apache/Tomcat, TFS, Lmgrd, Powerchute OVA, GIS, Microsoft Office Suite

Storage: NetApp, Veritas FS (VxFS), ZFS/Snapshots, iSCSI, NAS, NFS, SAN, OCFS2

Support Systems: YUM server, Jumpstart, Ansible, Solaris IPS, Puppet, Git, SCCS, UPS Support, Remedy ARS, MOS

Virtualization: VMware (ESXi 4.0-6.5), Oracle VM, Citrix, P2V/V2V, Zones, LDOMs, Clustering, Live Migration

MS Products: XP/7/10, Server 2003/2008/2012 , Office, TFS, Sharepoint

Work Environments: Lean Manufacturing Principles, HIPPA, Federal and State Government

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