Senior It Support/systems Administrator Resume
Beaverton, OR
SUMMARY
- A System Administrator with over 25 years of demonstrated expertise in systems, virtualization, storage management, hardware/software, IT security, troubleshooting, and end - user support.
- Experience with systems design, implementation, testing, and deployment of visualization infrastructure.
- Experience working in a UNIX, Linux, and Windows environment.
- Implemented and maintained databases running on Red Hat.
- Administered Virtual servers built on VMware, Citrix, and Oracle VM frameworks
- A focused and goal-oriented producer who employs strong communication and interpersonal skills to work with cross-functional teams and stakeholders to complete complex projects and exceed expectations.
PROFESSIONAL EXPERIENCE
Confidential , Beaverton, OR
Senior IT Support/Systems Administrator
- System Administer for mission-critical Solaris, Red Hat Linux, and VM systems.
- Install and administered Red Hat, Solaris, and Windows Servers on VM Servers.
- Oversaw systems design, implementation, testing, and deployment of visualization infrastructure.
- Migrated UNIX and Linux systems to virtual environment (P2V).
- Established VM backup software and procedures.
- Administered development labs built on VM frameworks (VMware, Citrix, Oracle VM Cloud).
- Created and configured virtual machines, clones, and templates for Unix, Linux, and Windows servers.
- Provided training and support for other VM administrators.
- Applied OS and application patches, updates, and testing as necessary.
- Provided product testing and evaluation as a part of product release and customer support.
- Google and Apple Developer including managing users, distribution certs, private keys, releasing software
- Identified issues, perform root cause analysis, and implement solutions to prevent re-occurrences.
- Maintained disaster recovery procedures and life cycle management.
- Administered Rackspace systems that provided customer cloud servers.
- Server Consolidation, DBaaS/PaaS/IaaS/SaaS support.
Confidential, Beaverton, OR
Global Service Engineer
- Maintained UNIX/Linux servers and associated hardware/software.
- Served as subject matter expert for UNIX, Linux, and VM based products.
- Authored technical service plans, service manuals, and support bulletins.
- Developed systems technical training materials and delivered support classes on three continents.
- Administered operations, development, and customer support systems built on virtualized framework (Citrix/VMware/Solaris).
- Worked closely with support personnel to quickly resolve customer-identified problems.
- Monitored Tier III escalations and provided support when necessary.
- Oversaw deployment of hierarchical network monitoring system to remotely monitor critical medical vital signs equipment.
Supervisor, Application Engineering
- Designed and managed the deployment of a custom, highly specialized VPN.
- Provided tier-two support for UNIX and network troubleshooting and configuration issues.
- Wrote work-instructions for proper UNIX system operation in FDA controlled environment.
- Reviewed network designs for proper equipment, design, licenses, etc., of application engineers.
- Wrote Perl and shell script utilities. Maintained disaster recovery procedures and UNIX servers, associated software, and NetApp storage. Installed and administered backup software.
Senior Unix Systems Administrator
- Provided support, maintenance, and administration for Sun Solaris server systems.
- Monitored and maintained network attached storage system.
- Led installation, configuration, and management of UNIX server systems, including software.
- Created Mission critical backup procedures.
- Maintained engineering UNIX labs and associated routers.
- Sustained company email gateway (SMTP) software and act as email company postmaster.
- Performed ongoing analysis of network, Veritas Storage cluster, and NetApp NAS.
- Led setup and maintained server and network monitoring software.
- Administered division’s software license manager.
- Formulated disaster recovery procedures, including UPS sizing, installation, and maintenance.
- Performed Shell and Perl scripting.
Senior Unix Systems Administrator
- On contract to Confidential and performing those Sr. System Administration duties.
TECHNICAL SKILLS
Backup S/W: Veritas NetBackup/Backup Exec/Commvault, NDMP, HPE VM Explorer, Veeam Backup
Database: Oracle DB, MySQL, Postgres
Hardware: x86, SPARC, VAX VMS, Data General MVS
Infrastructure: DNS Server/BIND, NTP Server/Client, FTP/TFTP, DHCP, SMTP, HTTP
Linux / UNIX OS: Red Hat Enterprise Linux, Oracle Unbreakable Linux, CentOS, Ubuntu, Solaris 8/9/10, Mac OS X
Management: Oracle Enterprise Manager Cloud Control/Ops Center/ASR/MOS, vCenter, Webmin, IPMI, iLOM
Misc.: NIS(YP)/NIS+, ILOM/ELOM, NMAP, VNC/RDP
Monitoring: SNMPv1-3, HP OpenView, Big Brother, Spong, Nagios, SolarWinds, Icinga, PRTG, Cacti
Networking: Server Networking and multipathing, routing, NAT, 1/10GBE, DLMP, VLANs
Prototyping: VirtualBox, VMware Fusion/Workstation, Golden Image Creation
Scripting: Shell, C-shell, Bash, Perl, Python
Security: Packet Filtering, Cisco VPN PIX/AES, Port Scanning, SSL certificate R&R, RADIUS
Software: Apache/Tomcat, TFS, Lmgrd, Powerchute OVA, GIS, Microsoft Office Suite
Storage: NetApp, Veritas FS (VxFS), ZFS/Snapshots, iSCSI, NAS, NFS, SAN, OCFS2
Support Systems: YUM server, Jumpstart, Ansible, Solaris IPS, Puppet, Git, SCCS, UPS Support, Remedy ARS, MOS
Virtualization: VMware (ESXi 4.0-6.5), Oracle VM, Citrix, P2V/V2V, Zones, LDOMs, Clustering, Live Migration
MS Products: XP/7/10, Server 2003/2008/2012 , Office, TFS, Sharepoint
Work Environments: Lean Manufacturing Principles, HIPPA, Federal and State Government
