TECHNICAL SKILLS:

Software: Active Directory,Ansible,Artifactory,Backup Exec, Casper, Cassandra, CheckMK, Consul, Docker, Jenkins, MongoDB, MySQL, NGINX, SaltStack,Sensu, SQL Server, Terraform, Tivol,Veeam, vCenter Server, vSphere

OS Knowledge: RHEL 4 - 7, CentOS 4-7, Ubuntu 8-15, Mac OS, Windows XP-7, Windows Server

Cloud: AWS,Google Compute, Openstack

Code: PythonSQL, BASH, PHP

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, Georgia

Senior Linux Engineer

Responsibilities:

• Responsible for maintaining existing Ansible automation & infrastructure as code codebase Create Terraform code for on-site Cisco Metacloud environment (Openstack) Develop new inventory scripts for Metacloud/Openstack (Python; Shade library)
• Lead automation conversion project - migrated Ansible to Salt Stack
• Create Salt states and Python scripts to maintain system state and deploy SaaS components Wrote application monitoring scripts for CheckMK & Sensu monitoring platforms as well as Consul (service discovery/availability)
• Created custom one-off environments in Docker & LXC for customer demonstrations and on-prem deployments of the Ionic Platform Took over existing crippled build system, re-architected, re-created all build nodes, created new documentation, and migrated development teams Developed Docker images for each development team to reduce build node deployment time

Confidential, Atlanta, Georgia

Linux Engineer

Responsibilities:

• Manage 2000+ servers inside both AWS and GCE environments across multiple regions.
• Implemented centralized logging solution; created automated deployment for both Provisioned new application environments for various internal departments Provided application support
• Ran weekly application deployments

Confidential, Atlanta, Georgia

System Engineer

Responsibilities:

• Ensure continuity of servers, systems, software, groupware, and other applications
• Design and perform server and security audits, system backup procedures, and recovery processes in accordance with the company’s disaster recovery and business continuity strategies
• Review and deploy IT system releases and vendor-supplied patches according to best practices
• Upgraded virtual infrastructure across 19 data centers with 0 production downtime Assisted migrating business critical applications across data centers with minimal down time
• Designed system to synchronize IT images across data centers using BitTorrent Assisted in Salt Stack deployment across production sites for state/remote management
• Created Salt roles, custom images and deployment scripts to decrease system deployment time

Confidential, Atlanta, Georgia

Linux Administrator

Responsibilities:

• Provided Tier II support for high profile ($5k-$350k per month) managed hosting customers.
• Supported various solutions ranging from 2 servers to solutions with more than 100 servers as well as our own cloud infrastructure.
• Worked with load balanced solutions, MySQL clustering (RHEL Clustering Service) as well as Juniper SSG configuration.
• Supported RHEL4, 5, and 6 as well as common distributions such as CentOS and Ubuntu.
• Won quarterly recognition award for highest ticket volume in the organization and for consistently going above and beyond to provide the ultimate customer experience.

Confidential, Alpharetta, Georgia

Network Analyst

Responsibilities:

• Provided end user and server support for financial institutions across the country.
• Worked closely with core vendors to troubleshoot core banking applications. Significantly improved pro-active server and network monitoring by eliminating duplicate and inefficient monitoring sets. Assisted with designing and installing virtual environments (VMware) at various financial institutions.

Confidential, Oregon

Linux Administrator

Responsibilities:

• Design, implement and maintain Linux infrastructure to support the CallBack Staffing application.
• Built infrastructure on AWS EC2 platform.
• Used customized LAMP stack on Ubuntu Server.
• Used elastic load balancing with custom server images for performance based on system utilization.
• Provide support as needed.

Confidential, Cumming, Georgia

IT Contractor

Responsibilities:

• Provided end user support for Confidential .
• Imaged MacBooks/MacBook Pros, Mac Minis, etc. Added users and computers to Active Directory.
• Added users to Cisco phone system, configured soft phones.
• Managed network access via Infoblox Grid Manager (MAC filter) and 802.1X wireless authentication.

Confidential, Alpharetta, Georgia

Data Center Technician

Responsibilities:

• Additional intern responsibilities. Racked/un-racked servers and network hardware, installed/replaced: RAM, hard drives, powers supplies, etc. Provisioned Linux and Windows servers.
• Managed hardware inventory. Familiar with electrical and network wiring. Provided documentation for all installs and removals.

Confidential, Alpharetta, Georgia

Technical Support Specialist

Responsibilities:

• Summer Internship for 3.5 years. Tier III Support. Supported 100+ laptop/desktop/remote users.
• Managed users through Active Directory. Supported all hardware/software.
• Tickets created and tracked via Salesforce.
• Managed all network backups. Implemented imaging platform and reduced laptop delivery by 4 hours.
• Implemented customer satisfaction surveys to monitor and improve customer service.
• Created technical and policy/procedure documentation.
• Provided application support for internal ERP.