OBJECTIVE:

Seeking a challenging career in a progressive organization where I can acquire current and relevant knowledge and develop effective skills to maximize individual and organizational productivity.

SUMMARY:

• Highly motivated self - starting team player who thrives on the challenge of exceeding goals.
• An exceptional planning and organizational skill with a leadership style that motivates and invites staff to foster positive attitude and elevates competency.

TECHNICAL SKILLS:

Very good experience with: Cisco Nexus 2000,5000,6000,7000 , MDS 9000 series and Catalyst switches 6500,4500, 3750, 3560, 3550 series, Cisco Router 2500, 2600, 2800, 3700, 7200, 7600, ASR 9000 series, Cisco ASA Firewall 5500 series, Cisco CUCME,CUCM, Siemens GSM D900, Nortel DMS 100, Microsoft operating system windows 7,8,10 and server 2008/2012.Good Knowledge of TCP/IP and LAN/WAN protocols .

Hardware: Desktops, Server, Laptops, Modem, Network card, Mother boards, Printers, T-Carrier interface,Line card,Fabric extender, nv satellite, Routers, Switches, Wifi access point, Cisco ASA Firewall, Cisco IPphone,CUCME,CUCM

Systems: MS Windows 7, 8, 2008 /2012 Server, Cisco IOS, Cisco NX-OS, IOS-XR,Riverbed Steelhead, F5 BIG IP

Protocols: TCP/IPv4, IPV6, DNS, DHCP, Ethernet, Frame Relay,MPLS VPN,RIP,OSPF,EIGRP,BGP,IPsec,Voip,IPsla,PPP VRRP,GLBP,HSRP,SNMP,QOS,vPC,FCoE,DMVPN,VRF,STP,VTP, wifi 802.11

Software: MS Office suite 2010/2013,HP OPsware, Slpunk,Infoblox,Monolith,ServiceNow, NPM Solarwinds

WORK EXPERIENCE:

Confidential, Bethesda, MD

Network Operation center Engineer

Responsibilities:

• Planned, designed and implemented network upgrade and changes by following the established standard Change management procedures .
• Managed project to refresh nine switches with new POE modules and connect them to the PE router.
• Upgraded switches/routers IOS software and troubleshot network routing and switching issues (RIP,OSPF,EIGRP,BGP,ACLVLAN,NAT,DMVPN,vPC VRF,Wifi...).
• Monitored Confidential network (100 GigE backbone) and other government agencies (FDA, CMS,CDC,IHS,OIG) Internet Access. via Monolith and other network management tools (keynote,Xmatter, Splunk...) and take appropriate action based on alerts and severity levels.
• Assisted data Center team in configuring, troubleshooting and maintaining data center switches and fabric extender.
• Escalated issues to Managers and Tier 3 Engineers and other groups or vendors by following established SOPs.
• Created new RMA requests through vendors for both replacement devices, as well as obtaining technical assistance when troubleshooting devices.
• Performed queue management for alarms, tasks, incidents and participated in ongoing deployment projects .
• Troubleshot and repaired local and long haul circuits, working with both internal resources and third party vendors to isolate and resolve cabling issues.
• Configured and activated patched and unpatched ports, meeting all Service Level Agreements in place. By means of strong working knowledge of layer 2 and 3 technology (VLAN; trunking 802.1q; Bundle Ethernet, EtherChannel, FastEtherchannel).
• Created, reviewed and updated ServiceNow tickets according to established Standard Operating Procedures (SOPs).
• Monitored and triaged emails sent to Confidential and respond in a timely manner.
• Lifted and moved routers/switches/UPS batteries up to 50 lbs to IT closets and/or data centers and walk long distances ver hilly surfaces between various buildings as the need arises.
• Mentored other junior Confidential engineers to the processes, procedures, and Technologies that are in use.

Confidential, Dumfries, VA

Sr Network Engineer

Responsibilities:

• Planned, installed, configured and upgraded network equipment (router,switch,firewall,server,Line cards).
• Managed project of implementing IPv6 over IPv4 network at each remote site .
• Implemented the DMVPN from headquarters to the five remotes location.
• Assisted VOIP team to configure new IPphone (Voice Vlan, Gateway,Dial peer, digits manipulation....)
• Upgraded network devices (modules and line cards) and router/switch IOS software and performed necessary backups.
• Implemented Layer 2 and 3 Fault Tolerance and load balancing and redundancy using HSRP, GBLP, VRRP, VSS.
• Implemented Layer 2 and 3 basic security AAA, Tacacs+, Dot1x, ACL, VACL, Cisco ACS, DHCP snooping.
• Implemented and managed Layer 2 and 3 QOS (classification,marking,queuing,policing).
• Installed and configured and upgraded cisco ASA 5510 Firewall (VPN, DMZ, NAT,ACL,PAT) .
• Monitored network traffic and performance and End-to- End connectivity using NPM(Solarwinds), Wireshark, Splunk.
• Troubleshot Network issues routing and switching (EIGRP,OSPF,BGP,VLAN,ACL,NAT,DMVPN,vPC,STP,VTP,VRF) .
• Monitored ticketing system (Remedy) for new trouble ticket.
• Responsible for maintaining current documentation and detailed time based incident logs and technical checklist.

Confidential, Fairfax, VA

Jr Network Administrator

Responsibilities:

• Planned, Installed and configured network devices (switch, router, Firewall, Server, data card).
• Configured and activated patched and unpatched ports .
• Upgraded network devices and hardwares: router, switch, firewall line cards,servers.
• Upgraded Cisco switches and routers IOS, and perform the necessary backup to TFTP server.
• Troubleshot Layer 2 and 3 Fault Tolerance and load balancing and redundancy HSRP, GBLP, VRRP.
• Monitored devices and traffic Solarwinds NPM.
• Configured and monitored windows Servers 2003/2008 (Active directory,GPO, DHC, DNS, DFS).
• Troubleshot Network issues (Routing, switching, MPLS, Point to point, HDLC ).
• Responsible for maintaining current documentation and detailed time based incident logs and technical checklist.

Network Support Technician

Confidential

Responsibilities:

• Configured and activated patched and unpatched ports .
• Monitored Servers, installed software packages and deployed application to end users.
• Planned, installed and configured network equipment (Cisco switch, router, Firewall, server).
• Troubleshot Network issues (Routing, switching, Frame relay, PPP,HDLC,PC,Servers,Printers...).
• Upgraded network equipment: router, switch, firewall,server Upgraded Cisco switches and routers IOS, and perform the necessary backup to TFTP server.

Confidential, Reston, Va

Network Support specialist

Responsibilities:

• Planned, Installed and configured network devices Cisco switches, routers, Firewalls, servers.
• Troubleshot Network issues (Routing,VLAN,ACL,NAT,Port security,SVI,VPN,patch cable... ).
• Upgraded Cisco switches and routers IOS, and perform the necessary backup to TFTP server.
• Troubleshot, issues with Servers, PC and laptop configurations, network connectivity Printers and peripherals.
• Server patching, monitoring and backup operations (Active Directory,DNS,DHCP,GPO,DFS...).

Network technician

Confidential

Responsibilities:

• Troubleshot, issues with Servers, PC and laptop configurations, network connectivity, printers and peripherals.
• Installed and Configured Router,switch,Servers, Desktop, laptop, printers, application deployment to end users.
• Configured and monitored Servers, Active directory, DHCP, DNS, VPN, RRAS in Windows server 2003.
• Maintained Active Directory database (backup, restore) and Replication.

Confidential

Operations Manager

Responsibilities:

• Assigned to provide Technical assistance to clients in users training .
• Developed and monitored project, select software and vendor .
• Network support in windows 2000 and 2003 server environment.

Confidential

Specialist risk credit and fraud specialist

Responsibilities:

• Assigned to the Data center to implement and manage procedure of TAP file transfer to roaming partner .
• Implemented subscription procedures for sales service.
• Developed billing system and switch database reconciliation application.
• Managed various subscribers and users fraud aspects .
• Transferred Fraudsters file and report to sales and collection service for action.
• Provided technical support to the billing and IT department in installing network devices.

Confidential

Activation and control credit supervisor

Responsibilities:

• Implemented subscription procedures for sales service.
• Managed the process of installation of SIM card in the network switch system.
• Managed monthly subscribers report for sales, collection and customer service department.