SUMMARY:

• GreetingsThe attached resume is presented for your consideration regarding the technical assignment you currently have available. I am submitting this profile to secure a position as an Information Systems Engineer.
• With many years of experience in Information Technology, I have excelled in areas the primary objectives for this position require; working heavily with Microsoft frontend / backend technologies and network infrastructure.
• My areas of particular expertise are with Microsoft server and desktop operating systems and their hardware, Exchange Server, Active Directory, and many various backup solutions.
• I can also include certifications with Confidential and ample experience with Cisco switch, router and firewall/gateway hardware.
• An outstanding level of customer service is of the greatest importance, and therefore I utilize training in ITIL; a set of best practices in IT Service Management which focuses on aligning IT services with the needs of business.
• For these reasons, I believe I would be a perfect candidate, offering the quick learning and adaptability needed for any diversified position. In addition to my enthusiasm for performing well, I bring the technical and analytical skills necessary to accomplish the required tasks completed efficiently and effectively.
• My qualifications represent a distinctive career that predicts positive contributions for the firm with which I affiliate. As a successful systems engineer, my background shows visible achievements in the technical arena. My functional areas of expertise have been broad - based with emphasis in Information Technology, Training and Sales. I have introduced creative new approaches and problem-solving techniques which have produced successful results. I am versatile, productive under pressure, and have gained the respect of those with whom I have come in contact. I offer a high degree of integrity and I believe I would be an asset to your team.
• Although, the enclosed resume simply summarizes my career history and capabilities, there is considerably more to relate. I would appreciate the opportunity to meet with you personally in order to specifically discuss what I can offer your organization.
• Leader, Manager, and Systems Engineer experienced in a wide range of infrastructure architecture, design, build, and support. Highly accountable and experienced as a project leader and mentor. Creative problem-solver with a solid understanding of business needs and impacts. Versed in multiple technologies, accustomed to adapting to new environments, and calm under pressure.

TECHNICAL SKILLS:

Microsoft Windows Server: 2016, 2012, 2008 and 2003

Desktop Systems: Windows7, 8, 10, VMware ESXi

Cisco: Cisco IOS, Novice with Linux, OSX

Cisco IOS L3-Switchs: VLAN, VTP, STP, Confidential, Security

Cisco IOS Routers: Routing Protocols, Confidential, WAN, Wireless, Security Cisco ASA-5500 Firewalls, VPN TCP/IP, RADIUS

MS Active Directory / Group Policy: MS Exchange & O365 / SCCM

MS: WDS, WSUS, VPN, NPS/NAP, ADFS, Terminal Service, PowerShellMS Office, Backup SolutionsVMware, Hyper-VITILv3 Foundations, VOIP

Confidential PE - IBM eServers: HP/Compaq ProLiant

Networking: Cisco ASA-5500 Series Cisco Routers/Switches Hubs, Patch PanelsCat5, 5e, 6 Cabling

EMPLOYMENT HISTORY:

Confidential

Sr. Information Systems Engineer, Lakewood, Colorado

Responsibilities:

• Responsible for the day-to-day infrastructure operations of several small to medium sized corporations and organization throughout the Denver Metropolitan.
• Diversified Environments: Unique Environment with each Customer; strong documentation and a solid ability to adapt.
• Customer Centric Applications: Each customer provided an array of Agency Specific Application, -Constant Training
• Microsoft Windows Server: Full Domain Admin Server Administration of 2003, 2008, 2012 and 2016
• Windows Server Services: DHCP, DNS, DFS, WDS, WSUS, NPS/NAP, CA, ADFS, Terminal Server, File/Print
• Active Directory: User administration, Group Policy, Share Permissions, Administration with PowerShell
• Office 365: ADFS/Directory Synchronization with local Microsoft Active Directory, Full Administration
• Office 365 Hybrid Migration for the City of Longmont - 1000+ users
• Office 365 End-user Training
• Virtualization: VMware vSphere, vCenter, ESX and ESXi Cluster Administration, and Microsoft Hyper-V
• Cloud Services: Managed services with vCloud Director within Cloud Providers: Ajubeo and OneNeck
• Network Infrastructure: Provided Managed Network Services
• Aruba Wireless, Cisco Switch, Router, ASA Firewall, VPN, Wireless AP and Controller configuration
• Backup Solutions: Veeam, CommVault
• Manage Engine Ticket System: Responded to all tier User Requests with the Pinnacle of Customer Service
• Knowledge Management: Maintain Configuration Management Database with the use of SharePoint to Document all Process and Configuration Practice
• Writing all Technical Policies and Procedures for each Confidential client.
• On-Call: Member of On-Call Rotation

Confidential

Sr. Systems and Network Administrator, Greenwood Village, Colorado

Responsibilities:

• Responsible for the day-to-day operations in the Corporate Information Technology Department with one to three staff
• Microsoft Windows Server 2008 and 2012: VMware Virtual Implementation, Configuration and Administration
• User administration, Group Policy, Share Permissions, Administration with PowerShell
• ADFS/Directory Synchronization with local Microsoft Active Directory, Full Administration
• Complete configuration, Application Installation to include Endpoint Protection
• VMware: vSphere, vCenter, ESX and ESXi Cluster Administration
• Network Infrastructure: Provided Managed Network Services
• Cisco Switch, Router, ASA Firewall, VPN, Wireless AP and Controller configuration
• User Administration and Training
• Responded to all Tier User Requests with the Pinnacle of Customer Service
• Microsoft Software Asset Management Review/Audit: Completed a Microsoft SAM Review, December 2014.
• Enterprise VOIP Solution: Configuration of FluentStream Technologies VOIP with a variety of IP Phones
• 24 hours, 7 days a week.

Confidential

Network Specialist, Denver, Colorado

Responsibilities:

• Permanent Contract IT Specialist for the Department of Homeland Security - Federal Protective Service.
• Microsoft Windows Server 2008 and 2003: Implementation, Configuration and continual Administration.
• Active Directory: User administration, Group Policy, and Share Permissions.
• VMware: vSphere, vCenter, ESXi and ESXi Cluster Administration
• Network Infrastructure: Managed LAN with Cisco Switches and Routers, Network Security Implementations.
• Cisco ASA-5510: Maintained Enterprise Gateway.
• Created Access Control Lists ( Confidential ) to govern traffic traversing the appliance.
• Configured VPN Access to allow Remote Access Clients for Remote Administration (On-Call Personnel)
• NAS Administration: Lenovo | EMC2 PX4-300r Network Storage Array
• Information Systems Security Officer (ISSO): Writing all Documentation for the Federal Protective Services, Denver MegaCenter’s Certification and Accreditation Process. System Security Plan, Contingency Plan and related Documents and Artifacts.
• Designed to assure information is managed in full compliance with the requirements of the Federal Information Security Management Act (FISMA) and related Federal government information system security requirements.
• Policies and Procedures: Writing all Technical Policies and Procedures for the Denver MegaCenter.
• Security Information System: Provided Technical Support for the SIS Alarm Monitoring Server / Signal Processor / Client Application for the 911 Dispatchers.
• Provided Desktop Support for Staff Members in all Departments
• Enterprise backup solution. Redesigned backup to a full Confidential environment.

Confidential

Information Systems Engineer, Englewood, Colorado

Responsibilities:

• Three Month Contract Position - Extended: Sole Information Technology Personnel. Oversee entire IT Operation.
• Microsoft Windows Server 2008 and 2003: Implementation, Configuration and continual Administration.
• Active Directory 2003: User administration, configuration of Group Policy, and Share Permissions.
• 2008 Hyper V Virtualization: Host O.S: Configuration of server and guest operating systems.
• Guest O.S: Server 2003, WindowsXP, Vista & 7 RC (x86 and x64)
• Amazon Elastic Compute Cloud (Amazon EC2): Cloud Computing Administration
• AppRiver Hosted Mail Exchange: Managed all user e-mail accounts and distribution groups.
• Microsoft System Update Server: Administration - Approve updates before deployment.
• Negotiated new Internet service contract provided by Confidential .
• Cisco ASA-5505: New Enterprise Gateway for use with new ISP
• Configure all internal and external IP Addressing
• Avaya Phone System: Avaya IP Office.
• Purchasing: Determine appropriate Confidential server specification required to deploy business specified applications.
• Documentation: Document every process for future reference and training.

Confidential

Manager of Information Technology, Boca Raton, Florida

Responsibilities:

• Responsible of entire Information Technology Department, with a primary focus to modernize the agency with state-of-the-art server and network infrastructure.
• Microsoft Windows Server 2003: configuration and administration. Active Directory 2003 (ScriptLogic Desktop Authority), Terminal Server
• Microsoft Exchange Server 2003: configuration and administration. Implement remote email access leveraging Outlook Web Access and RPC/HTTPS technologies. Outlook Mobile Access with iPhone, Blackberry and SmartPhone HTC. Testing and evaluation of Microsoft Exchange 2007 on Windows 2003/2008 - VMware Environment. Tasked with creating an Exchange high availability solution: Teneros.
• C2C ArchiveOne: Archiving and reducing the size of the Microsoft Exchange 2003 Information Store.
• CA BrightStor ARCserve Enterprise backup solution. Redesigned backup to a full Confidential environment.
• Network Infrastructure: Redesign and implementation of network schema. Transitioning single subnet to a multi-VLAN Cisco environment and creation of DMZ.
• Department Manager: Managed the workflow and daily activities of Telecom and Desktop Support staff.
• Purchasing: All hardware, software and licensing.
• On-Call 24 hours, 7 days a week.

Confidential

Information Systems Engineer, Deerfield Beach, Florida

Responsibilities:

• IT Operations: Lead Information Systems Engineer for the Deerfield Beach, Florida and Reston, Virginia facilities.
• Remote Administration and assistance to the other 27 worldwide Secure Computing locations and nearly 1000 employees.
• Server Implementation: Confidential PowerEdge servers running MS Server OS: Windows 2000 and Windows 2003.
• Server Administration: Server Hardware and OS Updates, Applications/File Services, Public/User Shares.
• Microsoft Windows Server 2003: Installation, Configuration and continued Administration. Active Directory 2003.
• Citrix MetaFrame: Citrix Presentation 4.0 - Farm Installation and Publishing Applications.
• Network Services: Configuration of Cisco Switches VLANs for Server, Desktop and Network Printer Connectivity.
• Atempo LiveBackup: Client / Server application to copy data from user systems and store data in SQL databases.
• Workstation Administrator - Preformed installation, configuration and maintenance of Confidential OptiPlex desktop and Latitude notebook computers. O.S. Installation from scratch or image.
• Purchasing - Responsible for ordering hardware and software for both locations.
• Chairman of Confidential (Emergency Response Team) Tasked with developing plans and documentation for disaster recovery in the event of severe weather, fire, etc. Chairman: 2006, 2007, 2008.
• Phone System Administration - InterTel Phone System in Deerfield, Mitel Phone System in Reston, Virginia.
• ADT Security System, Badge Access System, Video Surveillance System.
• Technical Support for Secure Computing World Wide Sales Conferences 2007, 2008.
• Participated in the 24 x 7 On-Call rotation.