Independent Consultant / Co-Founder Resume

SUMMARY

To effectively use my 20 years of IT background and experience to its fullest by implementing state - of-the-art systems management solutions that model the ITIL industry best practices.
This will include new practice approaches, such as Dev/Ops and Cloud computing to completely transform your 21st century IT organization.

ADDITIONAL SKILLS

Built Installation & Configuration Packages for Patrol Agents Handled thousands of installations and upgrades of the Patrol Agents.
Developed a solution to monitor Service Guard Environments on HP Systems.
Developed a web-based solution for use with BMC Patrol to escalate support calls Developed Patrol Alert Web Reporting Statistics Developed Patrol Web-based Thresholds Inventory System Developed a Web-Based blackout application to allow apps groups to manage their own blackouts.
Developed shell and Perl scripts to pick-up where BMC wasn’t able to handle various tasks we needed to do. Developed custom SNMP monitors. Implemented auto-recovery actions on several monitors.

PROFESSIONAL EXPERIENCE

Confidential

Independent Consultant / Co-Founder

BMC Software Product Consultant for BPPM / Patrol / TM-ART / BMC Portal / Event Reporting IBM ILMT (Licensing Metric Tool) Architect & Implementation Specialist HP System Insight Manager Architect & Implementation Specialist HP OneView Architect & Implementation Specialist ServiceNow Integration Specialist ServiceNow Administrator (Certified)

Confidential

Senior Associate for Architecture & Engineering

Support production and development environments for BMC BEM, ProactiveNet (BPPM), HP System Insight Manager, HP OneView and BMC Patrol for WebSphere Application Server, SQL Server, Active Directory, and Sentry Designed, Architected, and implemented IBM Licensing Metric Tool, HP SIM, HP OneView & Performed multiple upgrades. Helped develop simple rebuild of the IX Consoles and added custom links to the interface. Helped worked through many stability issues with the ProactiveNet (BPPM) solution. Upgraded BPPM 9.5 and implemented BPPM Reporting 9.6 Helped develop a plan to implement BMC Patrol for WAS (Websphere Application Server) to be pushed out the production machines and gather statistical data in BPPM.
EVENT MANAGEMENT: BMC BEM 7.4, BPPM/ProactiveNet 8.5, 9.0, and 9.5
MONITORING: BMC Patrol for WAS, VCenter, SQL Server, and Sentry Lync, etc.
INTEGRATION: Integration of Patrol Agents to BPPM ProactiveNet environment

Confidential

Sr. Software Consultant

Architect, Design, and Recommend Monitoring Solutions for the BMC Service Assurance Product Line Consulted with top Healthcare, Insurance, and Government Agencies in implementing their enterprise monitoring initiatives. Helped build custom solutions and reports for various customers. Conducted training and cross-training sessions with customers to empower customers to manage their environments after my engagement.
EVENT MANAGEMENT: BMC BEM, BPPM/ProactiveNet 8.6, 9.0
MONITORING: BMC Patrol for Unix/Windows/AS400/Oracle and more
INTEGRATIONS: Integrations for Patrol, Solarwinds, SCOM/MOM, Oracle Grid, etc.
CUSTOMER EXPERIENCE: BMC TM ART (Transaction Management)
REPORTING: BMC BPPM Reporting Universe with Business Objects, Dashboards

Confidential

Sr. Systems Management Engineer

Architect, Design and Manage the Monitoring Environment via a variety of different tools, including:
EVENT MANAGEMENT: BMC SIM 7.4, Service Models
MONITORING: Patrol 7 for iSeries, Windows/Linux, Portal
INTEGRATIONS: Integrations via SNMP for Solarwinds, SiteScope, MOM/SCOM, others
CUSTOMER EXPERIENCE: BMC Transaction Management (TM Art), Truesite
Built a custom Help Text application to work with Impact Explorer to offer a dynamic troubleshooting and escalation tool. (Web Based)
Built a custom BMC Impact Reporting tool to pull out events from Service Impact Manager and write them to a database so we could build our own custom reports. (Web Based)
Excellent custom script builder and solutions architect for integrating different BMC pieces. I enjoy development very much.

Confidential, Alpharetta, GA

Systems Management Engineer (BMC Patrol Admin)

Architect and Manage the Systems Monitoring Environment via BMC Patrol Install and configuration of the Patrol Infrastructure Pieces, including:
EVENT MANAGEMENT: BMC SIM 7.4, Service Models
MONITORING: BMC Patrol for Windows & Unix
CAPACITY PLANNING: BMC Perceive/Predict
Built a custom Help Text application to work with Impact Explorer to offer a dynamic troubleshooting and escalation tool. (Web Based)