PROFESSIONAL EXPERIENCE:

Confidential

Sr. Systems Administrator

Responsibilities:

• Support for VMware VSphere 4, 5, and 6 virtualized infrastructures.
• Was personally selected by VMware to evaluate VSphere 6 prior to release. Support for Windows infrastructures including Windows Server 2003, 2008, 2008R2, 2012, 2012R2 and Windows XP, 7, 8, 8.1 and Windows 10. Some experience with Ubuntu Server, RHEL and CentOS. Specific application support can be provided as well.
• Have upgraded Windows 7 and Windows 8/8.1 to the Windows 10 current release. Member of the Microsoft Insiders Windows 10 program.
• Performed administration of Windows 2003, 2008, 2008R2 and Windows 2012 Server Operating Systems
• Including but not limited to, installing the Operating System, Licensing, Backup Client(s), Anti - Virus Client(s)Assigning host name, configuring TCP/IP network settings and joining to the Windows Active Directory Domain.
• Installed physical HP Servers, virtual ESXi 5.5 host servers, tape libraries, facsimile physical server appliances and any other physical devices as required in the Hospital Data Center.
• Administration of all Vmware Vsphere 5.5 Guest Windows and Linux Servers and Workstations, including
• Installation and configuration as required by the vendor for the application, database and/or interface installed
• On said Virtual Servers or Workstations. Created and maintained OS templates for fast VM rollouts.
• Utilized Active Directory Users and Computers to create, disable, delete and configure Active Directory
• User, security/distribution group and computer accounts.
• Used Exchange Management Console to create, disable, delete and configure Exchange User, distribution group
• And external contact mailboxes. Some dynamic distribution groups were also created and configured to populate
• Based on particular Active Directory User account fields for mass emailing by Human Resources and selected
• Departmental Directors. The Exchange 2010 server system was maintained by the Corporate IT organization.
• Used the Confidential Editor to create and push out Group Policies to selected Organizational Units (OU’s) in the AD Domain for many reasons, including Java Version compatibility, Active X compatibility, trusted internet sites, renaming local administrator accounts for workstations and servers, password and account policies, etc.
• Used SCCM 2007 to run reports for Active Directory computers and to access remote desktops using Remote Tools.
• Used HP Livevault Cloud backup services for all Windows Server Systems. Used continuous or scheduled backups and a local HP Turbo Restore Appliance in conjunction with the Cloud backup for file servers that Had a very large amount of small files to ensure backups completed within the backup window.
• Used Bridgehead Backup for Meditech (legacy EHR system) for daily, weekly, monthly and annual tape backups.
• All tapes were sent offsite utilizing a daily courier.
• Managed tape backups of two IBM AS/400 Systems, one for the Hospital Laboratory and one for the production
• In conjunction with the Confidential Secureworks IDS service, managed the Checkpoint Firewall by creating and modifying Firewall Rules (including point to point Confidential ’s) as required utilizing the Checkpoint Dashboard application utility and by submitting work requests to the Confidential Secureworks SOC.
• Managed and Trained 10 Desktop Support/Analyst IT employees so they could accomplish their responsibilities better due to understanding of the backend systems that housed the Applications and Data that Company employees utilized for Company business.
• Used Desktop Authority to map network drives and to push out shortcuts (IE, application and network folder) to users’ desktops.
• Created and maintained the Confidential Disaster Recovery Plan which included scope, responsible teams and alternates, backup/restore, restore priorities, server/system detailed lists and interfaces.
• Created and maintained the private branch exchange operators paging and text messaging system utilized to notify designated leadership, director and executive user groups of hospital code alerts and other emergencies via pages and/or text messages.
• Created and managed two Opentext Faxpress Servers for centralized faxing for the Konica Minolta Bizhub Machines located through the organization and for individual faxpress user accounts. Also setup blast faxing For selected departments to allow scheduled faxing to hundreds of external fax recipients.

Confidential, Palm Beach Gardens, FL

Sr. Network Systems Administrator/Acting MIS Manager

Responsibilities:

• Perform Network Administration of Windows 2003and 2008 based local area and wide area networks.
• Amongst the 4 company offices and colocation site; there were a total of 60 Windows 2003 or 2008/2008R2 servers.
• Managed 9 IT Desktop/Analyst employees total at all locations.
• Configured and Managed Windows 2003 and 2008Active Directory Domain Services within the entire forest.
• Enabled Group Policies to securely lock down user desktop environments.
• Ensured that all domain controllers were replicating properly to ensure all Active Directory policies and AD modifications were replicated throughout The forest.
• Used Microsoft PowerShell scripts (cmdlets) to make changes to multiple users or groups simultaneously.
• Evaluated Microsoft DPM 2007 by installing the product on a Windows 2003 Server, adding a disk to the storage Pool, adding a tape library, adding protection agents and protection groups. Company decided to stay with Confidential for backup and restore purposes.
• Confidential is a remarketer of many recognized products including Oveltine, Merezine and other widely used products Company has office locations in Miami, Miami Beach, Palm Beach Gardens and New Jersey.
• Accounting staff are located in the local office. Sales and Marketing staffs are in all other locations.
• At each location are Windows 2003 and 2008 Servers hosting Active Directory, DNS, and DHCP Services. Three of the locations have VMware Server ESX 4.1 Servers hosting Windows 2003 and Windows 2008 Server Guests Which have SQL 2005/2008, Application and File/Print services installed. The VMware ESX 4.1 hosts were
• For Company Wide Email Services an Exchange 2007 Clustered Server ( Confidential ) is collocated the NAP of the Americas in Miami and by using the RPC over HTTP Outlook to Exchange connection method allows all 150 employees at all office locations to utilize mailbox resources from a secure, resilient and reliable, central location.
• Once the company began downsizing employees was put into a 24/7 on-call status requiring system and end user support in the evenings and on weekends.
• For backup archiving of Company data, both tape and disk image file backups are in place, using Confidential Backup Exec for tape backups and Confidential System Recovery for backup to image files. The Confidential System Recovery image files are placed on Network Attached Storage (NAS) devices at all locations. The archived image files allow for fast file and folder recovery or complete bare metal system recovery.
• Business applications include, Microsoft Office 2007 Pro, Visio 2003, Quicken and QuickBooks and Sage MAS90/200 Enterprise Accounting.
• Hardware includes Confidential Poweredge Servers, Confidential Network Attached Storage (NAS), Confidential Workstations, Iomega NAS, Quantum DLT Tape Drives, HP and Confidential Printers and SonicWall Firewalls. Confidential Tunnels are in place between each office location and between the office locations and the NAP. This ties together the external locations over the existing T1/T-3 circuits allowing for much improved performance over relying on external connectivity.
• Additionally Responsible for the configuration and administration of the Avaya IP Office 500 Voice over IP (VoIP) based telephone system.
• Used Confidential Kbox Appliances to roll-out application packages and scripted Operating System Packages.
• When acting as the MIS Manager, responsible for Budgeting and invoicing for all MIS vendors and internal assets and Wrote extensive IT procedural documentation covering all aspects of the backend systems and user application guides. Also responsible for creating and keeping the Companies disaster recovery plan up to date.
• Upgraded to Backup Exec 12.5 with Exchange and SQL add-ons for Granular Restore and Continuous Data Protection for the Exchange Server 2007, SQL 2005/2008 Databases and All Company Data.
• Installed Ubuntu Linux 10.4 Server to Host VMware’s Zimbra email application for evaluation purposes when considering alternative solutions to the currently used Exchange 2007platform.

Confidential, Pensacola, FL

Sr. Network Systems Administrator/Engineer

Responsibilities:

• Perform Network Administration of Windows 2000/2003/2008 Computer Based Local Area and Wide Area Networks.
• Application Service Provider hosting via Citrix publishing various Misys Healthcare Applications including Misys Vision, Optimum, EMR and Healthmatics EHR applications to customers.
• In Pensacola alone there are 175 Windows 2000, 2003 and 2008 Servers hosting Active Directory, DNS, DHCP, Exchange 2003 and Exchange 2007, SQL, Oracle and Citrix Services. Additionally Pensacola has three IBM AIX Unix Application Servers hosting various Misys Healthcare Application Informix Databases.
• The company uses FrontRange Systems HEAT Help Desk for trouble ticket processing and history.
• Software to manage all trouble calls. Confidential Antivirus Corporate Edition is utilized to protect all Windows Servers and End User Workstations.
• Responsibilities include but are not limited to ensuring the latest Microsoft Updates are applied to all Servers and Workstations, managing daily Confidential NetBackup backups to tape and disk and responding to Help Desk Trouble calls for internal (200+) and external employees and managing two Field Service Technicians who provide end user support for several local fully managed clients.
• Also created, update and disseminate IT related documentation as required. Some of the end user applications used in the company include: Microsoft Office 2003/2007 (Full Suite) including Outlook, Frontrange HEAT, Microsoft Project, Microsoft Dynamics including Great Plains and PDK, Misys Vision, Misys Optimum, Misys EMR, Healthmatics EHR, EMC Application Xtender (For scanning Health Documents for Archiving purposes). Have installed, configured and administered CheckPoint Firewall and Cisco Routers and Switches that are installed at the Pensacola Office.
• Have used QuestActive Directory (AD) Tools to Migrate AD objects from one AD Forest to another.
• Have installed, configured and supported the following Operating/Email/Application Publishing Systems and Database Systems: Windows 2000, 2003 and 2008 Enterprise Server Operating Systems. Exchange 2000, 2003 and 2007 Enterprise Server Systems. Citrix Metaframe, Citrix Presentation Server 4.0 and Citrix Presentation Server 4.5 (Now XenApp).Microsoft SQL 2000 and SQL 2005. Microsoft Office 2000, 2003 and 2007. WordPerfect 12/13 and WordPerfect X4. Lotus Notes Organizer 6.1.Lotus Notes Client (7 and 8) Lotus Domino 8 have installed, configured and supported the following Server Hardware with associated ancillary equipment: HP/Compaq Proliant Confidential Poweredge. IBM Netfinity and E-Servers. Have installed, configured and supported the following Virtualization Systems: Vmware ESX Server 4.0 (including HA Clusters), Vmware Workstation (test platform). Citrix XenServer. Sun Virtualbox, Microsoft Virtual Server and Microsoft Hyper-V Have installed, configured and supported the following Archiving Solutions: Confidential Netbackup, Confidential Backup Exec including SQL and Exchange Add-ons. Confidential System Recovery, Iron Mountain Online Archival System. Acronis TruImage Achival System. NovaStor NovaNet. And CA Arcserve.
• Monitored and Managed EMC Celerra centralized Storage.
• Installed RedHat Linux on IBM xSeries Servers to host MYSQL databases. Used the Unix shell and Gnome or

Confidential, San Diego, CA

Senior Network Administrator

Responsibilities:

• Perform Network Administration of Windows 2003 Computer Local Area Network.
• Backend is comprised of 50 Windows 2003 Servers for Citrix Terminal Services, File, MS SQL, Print, Sufcontrol, Fax, DNS, DHCP and Mail Server purposes; utilizing Windows 2003, Exchange Server 2003 and SQL 2000.
• Server hardware platforms are all Confidential Rack Mounted.
• Primary business applications include Office 2000/2003; including Outlook 2000/2003, ContourSoft Encompass (SQL Based), Loan Handler, LSSI DocWin, Goldmine Corporate Contact Management (SQL Based), Quickbooks
• Enterprise and various other Mortgage related applications.
• User Workstations are Windows 2000/XP/Vista PC=s and WYSE Corporation Thin Client Terminals.
• Firewall and Confidential provided by Sonicwall Firewall.
• Create and maintain software licensing, security policy, disaster recovery, backup and training logs, journals and policy documents.
• Utilized Backup Exec for Windows Servers and LiveVault (At Iron Mountain) online continuous protection backup service to archive all Company data including Email and SQL Databases. Company Sends 5 B 10 K emails per day to Mortgage borrowers and prospective borrowers.
• Provided Desktop Support for all employees and total network users varied from 120 to 200 a business conditions dictated.
• Responsible for all Computer Software and Hardware in the Company.
• Tested MS Virtual Server 2005 R2 and VMWare Virtual Services for future Rollout of Virtual Servers and Desktops to consolidate Servers in the Data Center and to reduce hardware and cooling costs.

Confidential, Carlsbad, CA

Senior Network Administrator

Responsibilities:

• Performed Network Management and Administration of Windows 2000 and Unix Network.
• Backend comprised 7 Windows 2000 Servers on Compaq Proliant Platforms and One SCO Openserver Unix Server on a HP Netserver Platform.
• Backoffice applications included Exchange Server 2000, Proxy Server 2.0, Aserve 6.1, SCO Openserver Unix Enterprise Server, and Elron Firewall.
• Utilized Microsoft RRAS to Support Remote User Analog dial-in.
• Administered Nortel Meridian Telephone System.
• Do to company restructuring, client base was scaled down from 120 to 50 Windows 2000 Workstations
• Provided desktop support and training for local and remote users as required.

Confidential, San Diego, CA

Systems Engineer

Responsibilities:

• Performed System Engineer on-site and in-house diagnosis and repair of Server Computers and ancillary network hardware (hubs, routers, switches, bridges, ups).
• Install and configure Windows NT 3.5/4.0 Server Operating system.
• Administer in-house Windows NT 4.0 network, Novell 4.11 network and Banyan Vines network.
• Install and configure Microsoft Back office products including Exchange Server 50/5.5, Proxy Server 2.0, Internet Information Server (IIS) 3.0/4.0, and SQL Server 6.5 for clients as required.
• Continue to install, configure and repair Desktop hardware and software as required.
• Plan, install and configure small and medium size computer networks for clients.
• Also provide administrator level and end user level training to those clients as necessary.
• Evaluate new Microsoft products in Beta including Windows 2000 Server and Windows 2000 Professional, Windows Millennium and other new Microsoft Backoffice Products.

Confidential, San Diego, CA

Senior Systems Technician

Responsibilities:

• Performed Depot and Field diagnosis and repair of Desktop, Workstation, Laptop and Server Computers and Confidential for various clients throughout Confidential .
• Installed and configured DOS, Windows 3.x, Windows 95 Windows NT 3.5/4.0 and IBM OS/2 Operating Systems.
• Installed and configured innumerous applications, utilities and other software products including but not limited to Microsoft Office (all versions), Coral Office Suite, Lotus Notes, Lotus cc:Mail, Microsoft Exchange Client, Microsoft Outlook, Novell Groupwise, Microsoft Mail, and various database front ends.