TECHNICAL SKILLS:

• Linux
• PCI compliance - Tripwire, Splunk
• Apache Web Servers, DNS Servers, Postfix, DHCPD, Cacti
• Kickstart, PXE
• Openldap
• HTML, Perl, PHP, Shell Scripting
• MySQL
• VMware
• Subversion, Jenkins, Ant

PROFESSIONAL EXPERIENCE:

Confidential

Devops Administrator

Responsibilities:

• Maintained lab environment for message+ application Maintained LDAP servers for authentication to all linux and solaris servers.
• Set up replication from lab LDAP servers to servers in AWS cloud environment. Maintained VMware esxi cluster and HP blade chassis as well as Netapp Filer. Also built out in house yum repository for lab environment.

Confidential

System Administrator

Responsibilities:

• Maintained marketing email system. Installed updates to software. Wrote scripts for maintaining and monitoring systems.
• All scripts were maintained in Subversion repository and packaged for deployment using Jenkins and Ant build scripts.

Confidential

System Administrator

Responsibilities:

• Migrated web infrastructure from Windows servers running IIS to LAMP stack at different location.
• Built and installed HP Blade server. Installed ESXi 5.5 and configured cluster. Built template VMs for all server types required.

Confidential

Senior Systems Engineer

Responsibilities:

• Maintain production and QA Linux servers running a mix of Centos and Redhat Enterprise Linux.
• Maintain production email servers running Zimbra (Postfix, MySQL, Openldap, Tomcat). Also maintained production name servers running Bind. Wrote tools in PHP, Perl, and shell for monitoring production and QA servers. Migrated entire Linux infrastructure from physical to VMware ESX environment. Installed and maintained Splunk and Tripwire infrastructures for PCI compliance. Redesigned Zimbra mail system infrastructure for optimal performance hosting roughly 500,000 email accounts.
• Also maintained VMware ESX clusters - two clusters with 10 hosts each, one running our linux servers and one running our windows servers.
• Also maintained corporate network in new office after business unit was sold from Intuit to Endurance. Setup site to site VPN tunnel from office to data center using Cisco ASAs.

Confidential

Operations Engineer

Responsibilities:

• Maintain production server environment including multiple farms of apache web servers, Postfix mail servers, and Omniti MTAs. Also maintained production name servers running Bind. In addition, handled corporate IT requests.
• Wrote tools for automation of DNS updates pulled from a MySQL database, as well as setting up domain masking for postfix servers.

Confidential

Technical Support Representative

Responsibilities:

• Providing Technical support for Snap Server network attached storage. Aiding in configuration, trouble shooting, and replacement of defective parts. Fixing file system problems, Operating system problems, as well as networking issues.
• Aiding in configuration of Windows 2000 and 2003 Servers. Troubleshooting permission issues in Active Directory.

Confidential

Lead Technician

Responsibilities:

• Maintaining and repairing all printers and PCs for all East Bay locations for Confidential .
• Maintaining inventory of parts and systems. Imaging and deploying new PCs and Laptops as well as moving or de-installing systems.

Confidential

Rollout Technician

Responsibilities:

• Imaging Dell PCs and Laptops using a Powercast Server and configuring systems. Rolling out new systems to users and instructing users on use of new systems.

Confidential

Database Programmer

Responsibilities:

• Writing perl and PHP scripts accessing a MySQL database for movie listing section of Confidential . Parsing and text file feed of information provided from Confidential .

Confidential

Technical Support/IT Technician

Responsibilities:

• Provide phone support to Doctors office using the Chiro/Health Pro 7000 software as well as Time Clock software. Maintain corporate network and repair system issues. Design Template system for Confidential for providing template websites for customers.
• Beta testing new software before release to customers. Maintaining Windows 2000 Server and Exchange Server.

Confidential

Network Operations Technician

Responsibilities:

• Monitoring production network and servers handling picture service for Confidential .
• Administering Monitoring tools including MRTG, Big Brother, and HP Openview.
• Developing custom Perl scripts for Big Brother to monitor Network and Servers.
• Developing and maintaining operations web site for shift reports and database of server checks. Network consisted of 200 Windows NT Servers, 50 Windows 2000 Servers, 300 Redhat Linux Servers, and 5 Solaris Servers.

Confidential

Level two Desktop Support

Responsibilities:

• Resolved software and hardware issues for Confidential and Confidential Desktop and Laptop Computers. Imaged and configured systems using Norton Ghost multicast server. Setup network and local printers. In addition built an Access Data base to track inventory for nationwide new PC rollout as well as web interface for the database

Confidential

Network Administrator

Responsibilities:

• Responsibilities included setting up and configuring PCs to access the network, maintaining listing of network settings for all systems, updating Virus software, and trouble shooting PC, network, and printer problems. In addition maintained Microsoft Exchange server and Windows NT Domain Controllers. This was a temporary position while employer finalized hiring of full time candidate.

Confidential

Technical Support Representative

Responsibilities:

• Responsibilities included trouble-shooting analog modem and ISDN Internet connection issues for both PC’s and Macintosh as well as instructing users on how to use software and helping them to find resources.