Field Engineer Resume

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Field Engineer

Confidential

Worked as independent contractor to provide I.T. repair and installation services
Responsible for PC/Laptop repair and deployment
Server installation and configuration
Installed and configured wireless network equipment
Point of sale repair and installation
Worked with Windows Server 2012, Confidential, Confidential, and Confidential desktop and laptop hardware, Cisco ASA firewalls, Palo Alto firewalls, Aruba and Ubiquiti wireless access points

SCCM Systems Administrator

Confidential

Responsible for patching and vulnerability remediation for 1300+ Wintel servers
Ran NESSUS scans to certify new servers, and to confirm success of weekly patching
Configured SCCM device collections, setup deployments, and monitored patching
Resolved issues with SCCM clients preventing successful patching
Deployed all patches in test and development environments to ensure that patches would not create issues in the production environment
Worked with application teams to ensure that remediation was done without breaking critical applications
Used Solar Winds Patch Manager to manage 3rd party application remediation
Attended weekly security team meeting to discuss new threats, and to review the week's patching metrics
Worked with Windows Server 2003/2008/2012 R2, VMware ESXi 5.x, SCCM 2012, NESSUS Security Scan, Solar Winds Patch Manager, Cisco UCS Blade Servers, IBM Blade Servers

Systems Support Engineer

Confidential

Provided systems engineering and support services to MSP's small to medium - sized clients
Built and deployed new servers, desktops, and laptops
Trained clients on new hardware and software
Installation of wireless networks in office and hotel/retail environments
Staff augmentation to assist with client projects
Provide recommendations and quotes to clients for new hardware and software
Worked with Windows Server 2003/2008/2012, WindowsXP/7/8, Confidential PowerEdge servers, Confidential and Confidential laptops and workstations, Vipre antivirus, BackupExec, Veeam Backup, VMware ESXi 5.x, Aruba Networks Access Points, Ubiquiti UniFi Access Points, Synology NAS products

Wintel systems administrator

Confidential

Migrated 21 of client’s field offices from physical servers to a new virtual environment
Successfully completed long project that had been stalled prior to my taking over as project lead
Remotely configured host server, built ESXi 5.x host, built new 2008/2012 domain controller, file & print server, and P2V’d any other applicable servers considered “core” to each site’s environment
Migrated data and printers, modified logon scripts to reflect new environment, worked with users to resolve any issues
Responsible for creating and maintaining documentation related to the virtualization project
Coordinated with network team to verify port and VLAN assignments and to request DHCP helper address changes when required
Performed decommissioning tasks to include moving of domain controller roles when needed, cleanup of DNS records, return of ip addresses, and all related documentation
Submitted and ensured adherence to all change management requests related to the project
Worked with Windows Server 2012/2008/2003, VMware ESXi 5, Avamar backup software, Tivoli TSM, SQL 2008, Confidential PowerEdge servers, Confidential EqualLogic storage, Confidential Proliant servers

Wintel systems administrator

Confidential

Supported migration of legacy systems to Boeing’s common environment in preparation for shutdown of Confidential ’s legacy environment
Assisted client’s personnel on migration of 50+ TB of data from legacy NAS
Responsible for decommissioning and disposing of legacy server hardware while adhering to client’s data destruction policies
Maintained remaining server environment by assuring that servers are patched, firmware is kept up to date, and virus scan software is updated
Responsible for resolution of trouble tickets and access requests
Active Directory and Group Policy management
Worked with Windows Server 2003, Confidential PowerEdge Servers, IBM Blade Servers, Confidential Proliant servers, BlackBerry Enterprise Server, Microsoft Exchange 2003, Tivoli Storage Manager, SQL Server 2005, EMC NAS

Systems administrator

Confidential

Provided hosting support for BBEC application
Responsible for prompt resolution of trouble tickets
Provisioned new sites based upon customer need
Worked with other teams to resolve issues
Met with programming team to improve in-house support tools
Worked with SQL 2008, Windows server 2003/2008, IIS, Confidential BBEC and in-house support tools