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Sr. System Analyst/project Manager/sr. Consultant Resume

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HoustoN

SUMMARY

  • Overall IT Exp. (8 +yrs.)
  • Multi - forest Office 365 architecture.
  • Microsoft Forefront Identity Manager (FIM) / Microsoft Identity Manager 2016.
  • Active Directory Federation Services (AD FS) and multi-factor authentication (MFA).
  • Exchange 2010, 2013, 2016 Server and O365.
  • Multi factor authentication.
  • Azure AD Connect and Azure Active Directory Domain Services.
  • Windows 2012 Active Directory Domain Services.
  • Single Sign-On (SSO) in large Enterprise environments.
  • LDAP integration with MIM and Azure AD.
  • Ability to understand business case in a structured manner.
  • Experience working in a large organization and familiar with concepts such as enterprise technology standards and change management practices.
  • Ability to manage own delivery with challenging targets and solve problems with limited guidance.
  • Strong communication skills (both written and verbal), with the ability to communicate with both technical and non-technical audiences at multiple lvl.
  • Body of knowledge to support cloud, IaaS, PaaS, and SaaS services.
  • Working knowledge of Active Directory Lightweight Directory Services.
  • Working knowledge of C# (programming language).

PROFESSIONAL EXPERIENCE

Sr. System Analyst/Project Manager/Sr. Consultant

Confidential, Houston

Responsibilities:

  • Participate in the design, implementation, optimization, advanced support and administration of all global collaboration related systems and infrastructure.
  • Oversee system performance, monitors infrastructure, plan system capacity, ensures processes are well-documented, load balancing, F5, VPN, sustainable and scalable, and continually assesses processes for improvements.
  • Monitor ongoing practices to ensure consistency with policies, compliance regulations and control requirements.
  • Support Active Dir 2008R2, 2012 and LYNC 2010 environment
  • Support and Deploy LYNC 2013 environment
  • Define messaging architecture based on Microsoft Exchange, Online (Office 365) and On Premise (Exchange 2010,2013), with migration from Microsoft Exchange 2007
  • support, optimize and maintain Microsoft LYNC 2013 infrastructure with high availability

Confidential, OHIO

Project Leader/ Senior Consultant / Microsoft support Specialist

Responsibilities:

  • Provides advice to the customer for a collaborative solution based on Microsoft technologies, covering Exchange, Lync, Office 365 or SharePoint as well as associated technologies such as Forefront TMG/UAG, FIM, ForeFront Security solutions.
  • Support Active Dir 2008R2, 2012 and LYNC 2010 environment
  • Support and Deploy LYNC 2013 environment
  • Support and Deploy Enterprise voice with LYNC 2010/2013
  • Support and Deploy Federation for LYNC 2010 to Hybrid 2013 on HyperV and Vmware Technology.
  • Support PBX to Lync and voicemail to e-mail 2010/2013
  • Negotiation, facilitation, stakeholder management.
  • Proven team leadership, coaching, and mentoring.
  • Experience with project management methodology and project delivery processes and tools.
  • Ability to quickly build relationships at all levels and cross-functional/platform.
  • Support/Design Video and Chat Configure In Lync and Lync federation 2010/2013/office 365
  • Office 365 Infrastructure deployment that includes complete ADFS 2.0 & ADFS Proxy Farm-Based Deployments for Active Dir 2008R2.
  • Create enterprise network security architectures and designs, including architectural standards and principles, general design documentation, bills of material, and configuration standards
  • Experience with Active Directory 2008R2, 2012 and ADFS 2.0, 3.0 + for Web portal office 365 with Pki interface.
  • Migrating from Windows 2008R2 and Exchange 2007, 2010 to Microsoft Online (Exchange) portal
  • Performance testing and optimization of AD and associated services
  • Level 2/3 escalations for above technologies
  • Service Level Agreements (SLAs) and contractual obligations.
  • Support the goals and objectives set forth by Sr. Manager of the Information Security Operation Center
  • Detect security issues, create customer tickets and manage problems until closure; coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues.
  • Install windows Azure Active Directory Module for Windows.
  • Establish trust Relationship between AD FS 2.0, 3.0 server and Office365
  • Strong consultative approach to working with business stakeholders
  • Define messaging architecture based on Microsoft Exchange, Online (Office 365) and On Premise (Exchange 2010), with migration from Microsoft Exchange 2007
  • Ability to build strong business partnerships
  • Setup of ADFS 2.0, ADFS proxy servers and Identity Software for single Sign-on
  • Demonstrable experience collaborating on the design of highly- and continuously available applications in a customer-facing environment.
  • Experience with Network Function Virtualization, e-Orchestration, and/or Software Defined Networking
  • Implementing high availability with Always On Availability Groups and failover clustering
  • VMware vSphere implementations for SQL Server
  • Manage and build, Architect AD Server 2008R2, 2012 Forefront Identity Management, and forest server /Admin
  • Support Messaging environment (Exchange 2003 and Exchange 2010, BlackBerry, System Center Configuration Manager, Good Technology, Enterprise Vault - Archiving, Journaling & Compliance
  • Very good experience in Installation, Administration, configuration and maintenance of SQL Server and SQL Clustering.
  • Supported an implementation build of FedRamp (NIST SP 137 & 145; PaaS, IaaS, and SaaS)
  • Experience in Database backup and disaster recovery procedures.
  • Experience in Replication - Snapshot, Merge, and Transactional.
  • Match on- premise UPN with Office 365 UPN
  • Identity Manager streamlines the access governance process of managing user identities, privileges and security enterprise-wide Using Dell/IBM quest manage, Open Text Applications for Archive data, and HP BSM For nodes r for all user
  • L3 Skype for Business Administrator - demonstrate proven past experience on Lync - Including Data, Voice and Messaging.
  • Office 365 implementation, migration, and administration - including Exchange, SharePoint, and Skype for Business Online as well as Hybrid scenarios
  • Azure Services, Active Directory Federation Services, and Azure Active Directory
  • Experience with Skype for Business Server 2015 and Office 365 is a plus
  • ICC team organization through knowledge sharing, internal events for office 365 and azure
  • Migration plan definition from MS Exchange to SharePoint Online (BPOS-D) for a major Real Estate group
  • Password Management/Sync across different directories with ADFS 2X.
  • Design, architect and implement Microsoft Lync 2013. Provide guidance on deployment scenarios including IM and Presence, Conferencing and Voice and Skype for business.
  • Migrate XP User to Windows 7 and 8.1 Using SCCM, Dell Quest /IBM Identity manager their database and Microsoft Tools.
  • Experience in upgrading, installing, configuring, designing and migrating to Lync 2013
  • Experience in web infrastructure design with SharePoint applications and operations including IP, HTTP, HTTPS, FTP, load balancing, firewall rules, failover, monitoring, diagnostics
  • Experience with Office 365, preferably in the context of hybrid deployment with Lync on-prem and Exchange Online,, Act as a SME and point of escalation for Lync
  • support, optimize and maintain Microsoft LYNC 2013 infrastructure with high availability
  • Served as Senior Architect for Tandberg Management Suite Project integrating TMS with Exchange 2007
  • Configuration and maintenance of a Share Point Farm/ SharePoint Architect/ Lync Architect with 5000 users on office 365 cloud server and Azure
  • Develop and maintain the asset and license management process/procedures for hardware & software asset lifecycle for all laptop/desktop computers.
  • Experience with design, implementation, and operation of Forefront Identity Manager and Active Directory Federation Services
  • Experience designing and documenting large government enterprise technology solutions and Microsoft Azure Govt. Community Cloud, Forefront Identity.
  • Work with IT Security Director and others on patch management and managing security vulnerabilities and/or exploits in an international laptop/desktop environment
  • Work with Client Facing Desktop teams, Product Management, Engineering and IT-Risk teams to deliver highly available and usable platform
  • Provide technical expertise on external communication with Lync 2013 including Edge Server and reverse proxy. Candidate must understand SIP technologies
  • Responsible for backup and recovery of Office 365 messaging.
  • Implement and ensure adherence of security guidelines for office 365.
  • Lync/Skype For Business (On-Premise) administration, configuration, upgrades monitoring and troubleshoot.
  • McAfee EPO and related product suite including A/V, HIPS, PA (reporting, policy development)
  • Strong knowledge of McAfee Solid core Application Control
  • Administer McAfee EPO for all laptops/desktops
  • Lead/execute project delivery for implementation of network security designs, as appropriate; manage self and (as required) others’ delivery of work against budget and timeline requirements.
  • Monitor and remediate alerts from security tools
  • Develop and implement processes and procedures to ensure that Dell Services, MacAfee, and the Information Security Operations Center are able to meet its customers' expectations and deliver quality services within specified Service Level Agreements (SLAs) and contractual obligations
  • Implementing a SharePoint 2007 portal for reporting for major Real Estate to office 365 portal and azure portal, Microsoft Azure Govt. Community Cloud, Forefront Identity Mgr.
  • Assistance to validate hotfixes, deployment for MOSS
  • Install Windows Azure Active Directory Sync tool.

Confidential, New York

Windows Server/Network Engineer/Capacity Pl/ solution Architect /Application Eng

Responsibilities:

  • Setup, Architecture, cluster CCR Exchange 2007 server, configuration CAS and Hub transport server, routing connector between Exchange 2003 and outlook /exchange 2007/2010 auto discovery
  • Served as Senior Architect for Tandberg Management Suite Project integrating TMS with Exchange 2007
  • Manage and build, Architect AD Server 2008, and forest server /Admin
  • Member of Windows 2000 / 2003 /2008 Active Directory, LYNC, LDAP Server and Exchange Migration /Transition LDAP ADMIN team in a large and small environment.
  • Extensive, demonstrable knowledge of and skills with enterprise LAN and WAN technologies
  • plan technical work throughout service lifecycle (from requirement analysis through the transition to operations)
  • Experience designing and documenting large government enterprise technology solutions.
  • Experience in MS SQL Server upgrades from 7.0 to MS SQL Server 2000 and from 2000 to MS SQL server 2005
  • Has Knowledge of Analysis Services & Reporting Services, SQL Server Clustering, and Log Shipping
  • Implementing and Administering CAS server and administrating forest-wide Active Directories.
  • Contributed to Board of Education's latest DNS software, BIND9, upgrading the support for IPv6, improving overall server performance, and enhancing robustness in terms of security.
  • Work with Client Facing Desktop teams, Access Governance, PBX VOICE Product Management, Engineering and IT-Risk teams to deliver highly available and usable platform
  • Experience in web infrastructure design and operations including IP, HTTP, HTTPS, FTP, load balancing, firewall rules, failover, monitoring, diagnostics
  • Member of migration team for 40,000 plus Mailbox Migration /Transition from Exchange 5.5/2003 to Exchange 2007/2008, PBX, integration and vcon well as Windows 7 for desktops from XP, and Microsoft Office Communications server 2007, Office 365.
  • Performance Management and advanced troubleshooting of backend storage area networks in Microsoft and Linux environments. Public Key Infrastructure, Analysis of user needs for their desktop on Windows XP as well as Windows Vista, Windows XP, Windows 7, Lync, Windows 2000, 2003, 2008R2, 2007, 2010 Exchange.
  • Served as Exchange 2007 subject matter expert supporting business units, Creating Rules, Signature using Html or plain text, disclaimers and Email Management System for Exchange Server by using code to software.
  • Installed Windows 2000 Advanced Clustered Servers, Windows Server Clustering, with Exchange 2000 Enterprise Server to an organization of 3500 plus users in New York and all school, which is part of a parent organization of 40,000 plus end users Desktops and their Various Venders Laptops.
  • Experience with design, implementation, and operation of Forefront Identity Manager and Active Directory Federation Services and Microsoft Azure Govt. Community Cloud, Forefront Identity
  • Migrate from windows 2000 and windows 2003 to 2008 r2 server using quest tools.
  • Upgrading from Exchange 2003 to Exchange 2010 mailbox and folders by using quest tools
  • Assign, maintenance, Planning, implementing and administrating forest-wide Active Directories, monitoring
  • Monitor and support server and programming desktop issues that occurred in the front desk
  • Managed the application development team to provide solutions, timeline and resource estimates and execution support for all software development projects within the department
  • Assisted with the support of telephone and voice messaging system.
  • Assisted staff with the installation, configuration and ongoing support of site servers
  • Supporting Various Microsoft Technology in the various platforms
  • Installation, configuration, and testing of Quest Software’s products at customer sites.
  • I Used WINSTALL, Norton Ghost, Win zip, Microsoft Deployment Toolkit 2010, Quest Migration tools, COGNIZANT, to distribute for Desktop, and support applications including MS Office- 2010, Office 365, XP, Windows Vista, Windows 7, VMware 4.0 and 4.5, LDAP, IE 7 and 8 ADOBE Reader, Acrobat, VBScript /Power Shell and Other Applications implementations configuration details, as well as daily engagement status/result
  • Developed a migration strategy for Board Of Education to migrate approximately one Hundred (100) business Units worldwide into their enterprise Active Directory deployment utilizing Quest Tools Outlook support, The Web Access Emails, Windows 7, blackberry account and Blackberry 4.0 server administration.
  • Documentation of management projects in RSA envisions and Arc sight space
  • Daily administration duties for 40,000 plus user environment for Exchange and Active Dir.
  • Day to Day tickets support, including mailboxes access right, user objects update,
  • Managed technology architecture, maintenance and operations, support systems and services including the internet, extranet and intranet sites.
  • Build the team from scratch and lead team in projects, review deliverables, project management
  • Setup of ADFS 2.0, ADFS proxy servers and Identity Software for single Sign-on
  • Design and implement enterprise-wide security solutions to ensure deployed solutions minimize security, privacy risks and Event Correlation and Trends Analysis.
  • Work with Windows 2000 Active Directory/ GPO as Admin also, Microsoft Exchange Servers, and Manages All Servers under HP Open View and Expert level knowledge of mobile devices such as blackberries and Windows-based phones as it relates to client migrations.
  • Plan and coordinate projects between various teams involving communication, setup, testing troubleshooting and deployment in all phases of the projects
  • Part of my job was to perform appropriate Quality Assurance measures including technical reviews and customer reviews.
  • Setup and maintenance of a VMware/vSphere, in the production network environment
  • Multiple experiences in installing and registering COM, DLLs, & Active X components on different systems
  • Worked with SQL/ Oracle/SAP databases Servers.
  • Supporting, Admin and Engineering any issue or problems with file net, IIS, 2000 Apps, LDAP Server or any third party apps.
  • Provide expert level knowledge and expertise on firewalls, Checkpoint, Security Analysis, VPN, IDP, information risk management compliance, information technology, information security and other security related expertise with PKI, TCP/IP, DNS, SMTP, HTTP.
  • Working experience in C# environment
  • Very good understanding about line’s of business and support environment
  • Responsible for de Accomplished IT Systems Infrastructure Management
  • Respond and resolve second and third tier trouble tickets for messaging team, and support issues,
  • Review active directory design documents to ensure it will fit in with 3rd vendor provided design documents
  • Experience Supporting Very Technical Users (Systems Administrators) that are using a complex Operating System Utility (systems monitoring, Implementation, and Maintenance of Software, Microsoft IIS, Windows Power shelL, VBS, performance tuning, backup and restore).

Confidential, Jersey City

WINDOWS NT ENGINEER/PROJECT MGR/ADMIN

Responsibilities:

  • Worked with Migration team (60 Person) and Manage Project to migrating 3000 + Users from OS2 to Windows NT 4.0, from lotus notes/domino to MS Exchange and 2000.
  • Expert level desktop migration skills and experience with Workstations, Laptops Windows 95, 98, 20000, XP and
  • Testing with monitoring Utility as well as collect data, analyze and make recommendations for improved ployment and user experience as well as their PC Virus Such as Norton or McAfee Protection.
  • Work with windows and Provide 5 X managed System environment
  • Full understanding of the ProvideX Operating Systems.
  • Install, configure, and Upgrade various versions of ProvideX Operating Systems.
  • Troubleshoot system components and programs. Implementation and maintenance of System Security.
  • Responsibilities have included Senior Exchange/Enterprise Vault Engineer, Windows Architect/Infrastructure
  • Engineer, Project Manager, Enterprise Vault Design/Exchange Troubleshooting, Active Directory Design, Anti-
  • Virus/Anti-Spam, Capacity Planning, Public Key Infrastructure, Disaster Recovery, Remote User Support,
  • Software Deployment, User Environment Customization Issue Investigation, Patch Management, Task
  • Automation,Third Party Software Integration, Performance Maximization, Development/Maintenance Tools, Vendor
  • Coordination and Problem solving.
  • I led the technical delivery of the consulting projects and oversaw the technical consulting staff
  • Assigned to the projects.
  • I created project plans, technical work plans and work breakdown structures. I also performed staff and Technical leadership on project teams. Installed and configured Windows NT 4.0, Windows 2000
  • File & Print / application Servers, System Center Configuration Manager, Windows NT Workstations, SQL Servers.
  • Installed networks applications and set individual and group permissions Securities for network directories/shares and monitoring tools And Assist with workflow redesign and procedural changes. Support mutual
  • Equities, derivatives and trading operation area and market data, Bloomberg, Reuters and Shark.
  • Worked with Compaq 6500 Serves and IBM NETFINITY 5500XX Servers, problem resolution, problem task tracking and monitoring with HP Open View and Unix Sun Servers.
  • Configured Vinca Standby Servers for Windows NT and clustering the Servers with another’s Windows 2000, MS Exchange and Notes Servers
  • Provided OS2 Warp / Microsoft Windows NT/NT/Exchange Administrative Services, SQL Servers/database in Maintaining and Establishing Users
  • Responsible for installation, Configuration, and maintenance of 68 Servers, Windows NT Servers, CITRIX Servers, Cisco 7500 and Microsoft SQL Servers, Microsoft Exchange
  • Responsible for the Administration, Design and Maintenance of Data Center Support and Ability to review migration code/scripts, VBScript/JavaScript /Power Shell, Antivirus such as McAfee and Norton and make recommendations as it relates to the Client migration.
  • Serve as the Assistant Remote Exchange Administrator and the primary point of
  • Contact for the Global Messaging Exchange Team.
  • Day to Day tickets support, including mailboxes access right, user objects update, SMTP Issue with emails,
  • Outlook support, blackberry account.

Confidential, New York

Responsibilities:

  • Assisted and Managed Network Operations group with LAN/WAN installations and workflow redesign and procedural changes
  • Documented current workstation configuration as part of a disaster Management, monitoring, including systems monitoring, reporting job Monitoring, reporting and Recovery plan and problem resolution.
  • Document all procedures from software and OS installation to Disaster Recovery procedures and works with WAN.
  • Maintenance includes day-to-day activities such as monitoring server for CPU, disk usage, and network outage for OS2, SEND, MS NT, SQL, and Exchange with SMTP, SNA Gateway, POP3, McaFee and Norton Antivirus Solomon and Novell 3.XX to 5.XX Servers,
  • Provide helps desk support to a community of 2900 plus users. Support IBM based PCs, UNIX, and general productivity software with Windows 95, 98 and Windows NT Workstation. The interface between the departmental users/clients and the various divisions of MIS.

Confidential, New York

Windows NT Admin/Engineer

Responsibilities:

  • Supported mutual equities and trading operation area and market data, Reuters & Bloomberg.
  • Developed and designed NT workstation applications with standard Configuration utility and mandatory profiles distribution Scheme, Testing With Y2K Dates and Assisted technology with Y2K Compliance staff
  • Implemented and designed multiple master domain strategies with BDC multiple, PDC domains, and LAN/WAN Technology.
  • Access Resources from Novell, Lotus Notes, Os2 & Os2Warp, And MS NT, MS SQL, MS Exchange Servers, SMTP, SEND & POP3 Mails RAS for External and Internal Services, Explorer, as well as Proxy Servers, and Market Data Reuters, Bloomberg.
  • High-level Support in Mixed Environment Market Data Services, MSWFW, MS NT Workstation, Migrate from Os2 to MS NT, Window 95 and 98, SQL, and Os2 Warp works station, Aix, UNIX, Rumba Proxy Server 2.0 Servers and Cisco Hardware 2000-3000 Series.
  • Design and Develop Microsoft Exchange, Outlook, and MS Office Problem Resolution / escalation of OS, hardware, and utility issues pertaining to the Windows NT machines.

Confidential, Parsippany

Windows NT / Novell Admin & Software Support

Roles and Responsibilities:

  • Responsible for the Administration, Design, and Maintenance of OS/2 LAN
  • Servers, Windows NT, NTFS Networks and Market data Feed.
  • Install TCP/IP Applications for Internet Mosaic, SMS, SQL Server, Net manager, Netscape, HP Open View, Netcon, Rumba, Corel Suites, Ghost, and connection to the mainframe and workstation and Provide 24x7 on-call coverage for user Support.
  • Setup the workstations for Lan Servers. Install and configure all Microsoft Software and Ms/Mail, Microsoft Exchange.
  • Installed and Configured Windows 95 workstation with SMS for remote clients.
  • Install and support Cm2, Rumba, UNIX/AIX, applications and Client Servers.
  • Local and Wide Area Network (LAN/WAN) Implementation, Installation,
  • Developed and implemented both file servers and client workstations Corporate Standards.

Confidential, New York

Network Operation Manager

Responsibilities:

  • Responsible for the administration and maintenance of OS/2 LAN Manager (Ver 2.1), for 127 Users.
  • Setup the workstations for Lan Manager, Windows NT and Ms/Mail.
  • Installed window based application software on network and Mange Project.
  • Supported all Windows NT-based applications and maintained the Servers, workstations with other domain servers.

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