IP NOC Engineer Resume Fort Knox, KY - Hire IT People

OBJECTIVE:

The opportunity to contribute to the continued success of you organization by using my education, commitment, and work experience to maintain and exceed organizational goals.

TECHNICAL SKILLS:

Additional Experience while employed by Murray State University and University Program Studies:
Interconnected and configured Cisco Intelligent Hubs, Cisco Layer 2 and 3 Switches, and Multiple Routers.
Network consisted of over 8 Routers, 16 Switches, Hubs and 24 Computers. Four computers were used to construct dual - homed Routers and create static route mapping to verify packet flowcaches, and tables. Completed configuration and troubleshooting on network and devices.
Created dynamic routing and performed Analysis with OSPF, EIGRP, RIP, RIP2 Routing ProtocolsVLANs and WAN Protocols.
Configured Standard and Extended Access Control Lists on Cisco Router Interfaces to filter and simulate
Firewall configuration, during Masters Program. Used Cisco Configuration Professional.
Used Professional Grade Sniffer to capture packets, decoded packet’s raw bit data, and analyzed fields from within bit level contents. Spoofed packets to verity and test protocols.
Installed, configured, and taught MS Office Professional (Access, Excel, PowerPoint, and Word)System Design, and Internet applications. Also used Lync, Outlook, OWA, and MS Exchange.
Project Manager of Team for University Masters of Science Capstone Project to create budget proposal for design and Implementation of Campus and Remote Site Networks including PowerPointMicrosoft Project and Visio Presentations (100 Page Proposal and Presentation).
Supported University Labs and Multi-State Video Conferences with Voice, Video, and Data Network Network (KTLN) and WAN connections. Recorded and forwarded Video Conference Lectures for delivery to US Army.

WORK EXPERIENCE:

IP NOC Engineer

Confidential

Responsibilities:

Monitor Alarms, troubleshoot, and restore operability to Department of Defense Customers on the
Global Information Grid.
Accessed various models of remote routers to gather data to isolate circuit in Enterprise Infrastructure.
Library, Sybex CCNA Text, Cisco Simulator, and used online documentation.

Network Control Technician

Confidential

Responsibilities:

Monitored and Analyzed Network Infrastructure, Websites, Daemons and Glassfish using
Spectrum Alarm System, New Logic Monitor, New Relic, CapCom, InContact, Puttyand Linux. Performed daily LTO backup procedures for offsite storage.
Investigated and resolved Alarms for Servers, Websites, Applications, and Network infrastructure.
Reported and reviewed events for development of operating procedures with CA Service Desk.

Confidential

IT Service Desk Analyst

Responsibilities:

Supported users within self-healing environment to restore applications, upgrades, VPN, Active
Directory, Networking, Authorizations, Authentications, Infrastructure, and other tools.
Resolved most problems immediately and restored users to operational status throughout the United States and Internationally.
Duties include problem recognition, research, isolation, and recommendations on resolution procedures. Environments also included prioprietary BYOD applications.

Authorizations Analyst

Confidential, Fort Knox, KY

Responsibilities:

Researched and analyzed cases in order to identify the requests and prepare responses in accordance with US ARMY Regulation, Legal, and Operating Procedures.
Utilized various research tools, databases, and techniques to identify awards and entitlements.
Job tasks and responsibilities were expanded due to experience base, effective use of technology, and growth through learning different project areas and procedures.
Cases, and assisted with creation of multiple automated systems.

Administrative Assistant

Confidential, Fort Knox, Kenturcky

Responsibilities:

Reviewed nine years of system revisions and manuals to implement flow of operations, processesand standards for IT Department to restore and exceed contractual guidelines.
Doubled previous Assistants’ productivity and eliminated transaction backlog caused by system relocation through correcting database systems, sampling variables, and mapping the interface variables to database.
Prepared monthly productivity reports to reflect project status to Army Client Representatives.
Created database entries, inventoried quality supplies for systems, vetted correspondence, and placed orders for external records to conduct research and complete cases.

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Ip Noc Engineer Resume

Fort Knox, KY

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