SUMMARY

• I’m a Systems IT professional with 28 years of experience in systems, application and database support.
• I can offer a strong technical skillset with past work history in Confidential, Confidential, Academy, Confidential Hosting and Confidential Confidential with Confidential .
• I can provide remote and system support or leadership experience.
• I can also gather and deliver requirements for custom or industry standards in compliance, utilizing scaled, high availability and efficient technology.
• My experience with applications and their platforms varies from a range covering datacenter, global space planning and migrations to cloud and hybrid environments suited for today’s demanding performance business needs.

TECHNICAL SKILLS

Operations, Systems: Network and System Administration - AD, LDAP, CLI Systems Windows 1­8, Mac, WinX­2012, SQL7-2014, HP Enclosures (G1-G6), Compaq, Dell Blades, Digital, AS400, AIX, SCO, HPUX(Oracle 9i RAC) and some Linux (Fedora, Ubuntu, CentOS, Debian), RackConnect, Hypervisor, Azure.

Tools: (DataCenter to Management): Powershell, DSC, Saltstack, Elastic, Jenkins, Javascript, Chef, Puppet, API, YML, Python, Docker. Detail work in container, images and CDN management with web site performance and monitoring. KVM, Avocent, Citrix, VMWare, NetIce, NetStat, Powerware, Liebert Nform, IBM Rational Tool Suite, QuestTools, LanDesk, Altiris, Peregrine, Toad, RedGate.

Business Software: MS Visual Studio, Exchange, Net, SDKs, JDKs, Office, Sharepoint, Visio, MS Project, Niku, ClearCase, Adobe Creative Suite, Camtasia, Website, Email and social apps marketing/advertising, Graphic Design, Salesforce. Data - SQL Report Writer, Database ETL and Report writing.

Languages: English, Spanish, light German and Mandarin. Strong skills in learning languages and translation for business. As needed, translate international tickets for assisting customers.

PROFESSIONAL EXPERIENCE

Confidential

Voice/Data Cable installer / Graphic Arts & Sales Management/ DevOps

CAT5, Fiber voice/data cable installation, sales, marketing and promotions with content edit, advertising management and application design with DevOps and SysOps. Application design to merge construction plans to usable data. (Ruby, Jenkins) Open to work during this project.

Confidential

Operations Manager, Founder

Startup for supporting families of disabled veterans and neurologically handicapped providing telecommute projects with flexible schedules. Currently in business model and pilot phase to work on skills in DevOps and SysOps with apps and animation support. Open to work during this project as it is a retirement business/non-profit to be run with minimal or off business hours as management is trained.

Confidential

Principal Software Engineer

Azure SQL hosted application support in PaaS and IaaS, reporting and monitoring for development environment of Lyric mobile application for Confidential . QA Reporting involved SQL data pulls for OS System and Trace Log reporting to identify 500 error information as well as any additional errors for the application. Additional monitoring software utilized were two packages called AppDynamics and Splunk for system level and trace log reporting to identify issues. Worked with JSON validation in reports, URL reports and Powershell as well.

Confidential

Windows System Administrator

System Administration and managed support on hybrid or dedicated hosted systems based on Linux platforms serving Windows environments. Support and Development of Powershell, Chef and Saltstack with various DevOps and cloud management tools. Coldfusion, Apache and IIS site and system performance management. MySQL, Hadoop, Datadog, FTP, image management with SQL database troubleshooting. I also worked with loadbalancing algorithms, networking, firewalls with NAT tables, Access Control Lists and AD, LDAP while troubleshooting application issues for customers. Other skills required use of Installations, module loading, Configuration changes, DNS additions, Group Policy, File share or CIFS, and permission management. Automation and CLI included language skilling and knowledge of DOS, Powershell, Javascript, Saltstack, Chef, VB scripting, New Relic, SQL. Cloud automation and hosting support with support in API, host console and monitoring and backup control. Other tasks included assistance with rekicks of systems, migration of systems, data or conversion to cloud or vmware images.

Confidential

System Engineer

Windows system and various application maintenance and support with project managers, application dbas, developers and network engineering teams. Includes guidance and adherence to standardized procedures for company with PCI compliance and change management. Active Directory, DHCP, DNS, Group Policy, File share/NTFS permission management. DOS, Powershell, VB scripting, SQL. 2000-2008 database installations and clustering configuration. ESX VMware on Dell and HP enclosure and blade systems (G1­G6) in 1200+ capacity Data Center. 3PAR SAN, OnStor NAS storage systems, configured CIFs and Fiber. Avocent upgrade with Mergepoint Unity switches with DSView3. Supported Peoplesoft, Navis, DSView, IKB, JDA Intactix Knowledge Base, reporting system with configuration changes and user profile administration.

Business Analyst for Distributed Applications and Logistics. SDLC enhancement, purchase and data planning for approximately twenty applications to accommodate changing and growing needs of various business units. Project documentation, reporting of systems analysis, business processes and requirements as well as logical, application layer and physical models. Workflow planning and study of five Marketing departments and their design tasks and processes across the business groups. Database enhancements for Transportation Management System based on Oracle 9, as well as development and integration with other internal logistics management databases. IBM Websphere 6.0 Portal implementation. Eclipse design with Adobe Flex. Drupal (open source on Linux) site design and administration assistance with various modules.

Confidential

Lead SQL Global Database Administrator

SQL 2005 Database support, troubleshooting, planning and migration. Resource planning and coordination for application migrations with project managers, application dbas and web app teams. Project involved guidance and adherence to standardized procedures for planned data center consolidation for global data centers using in­house corporate and third-party applications. Security and architectural planning meetings and issues resolution. SQL 2000, 2005 - Performed installation of SQL 2005 on Windows 2003 servers on Enterprise systems of clustered and standalone HP servers in enterprise Data Centers.

Confidential

Database Analyst, Application Engineer

Resource planning and coordination for application development with system engineers, project managers, executives, dba and web app server teams. Test plans, installations and migrations forclient­based applications. Tools used: SQL 2000, 7, Clarity/Niku, MS Project, Visio, Access,Excel, IBM Rational Tools. Quest Toad. SQL 7, 2000, Oracle 9i, 10g review of tickets to resolve issues, troubleshooting and connectivity issue resolution. Win 2K, clustered and non­clustered HP servers with 250 applications / 750 databases across enterprise.

Confidential

Systems Analyst/ Website design and Support

Maintained and setup Website, PDA's, Laptops, Wireless networks, Windows Me to XP, XP setup, PDAs setup. Troubleshooting and administration of web site for confidntial company in Missouri City, TX. Maintained and designed additional website, setup hosted domain and web hosting services.

Confidential

Student

Computer Education Institute Student - Approximately 6 months of A+ and MCSE training to complete A+ Certification and beginning of studies in MCSE, SQL and networking courses. Database work with Access and Document Coordination using MS Access and Excel. Temp job while attending Confidential school.

Confidential

System Administrator

Network and Security administration (LAN, WAN, E­Commerce) with 4 2000 Enterprise and NT Server for D­ Confidential . Setup new additional e­commerce servers with Active Directory in 3 countries, IIS, Cold Fusion, NT, SQL 7.

Confidential

Oracle PLSQL/ Reporting Administrator

Oracle 7, 8i. Stored Procedures development, instruction and implementation. Reports Writing, SQL Plus, PL/SQL, Crystal Reports. Client installations, ODBC connectivity issues. Resolved upgrade issues with new version of external C++ Viking application. Utilized OEM and other Tools to improve and monitor performance of Oracle. Basic Performance Tuning, Report writing and Trigger Design to improve queries and reports.

Confidential

Data Services & Network Manager/ Owner

Maintained computer shop of computer repair, website design and network installation and maintenance on the side. (Linux, 2000, Win9x, Ce, Me, Novell, NT, IBM 3270, AIX, SCO) Network setup, cabling, setup, administration. Business software and business services consulting for data management, marketing strategies, business growth and improvement processes.

Confidential

Microcomputer Systems Specialist

Provided Call Center and Network/PC Help Desk support (software/hardware) for university.

Confidential

Call Center Representative