OBJECTIVE:

To secure a position with the opportunity for professional growth based upon performance; utilizing my abilities developed through my education and experience

TECHNICAL SKILLS:

• Windows Server 2012/2008, Active Directory, Windows NT Server 4.0, Microsoft Exchange 2010, Exchange 2007, Exchange 2003, Lotus CCMAIL, Domino Lotus Notes R5 and R6, IIS 6.x - Webservers, Blackberry Enterprise Server, SMTP Filtering, Outlook Web Access, GFI, Group Policy, Terminal Services, Migration of Servers to new locations.
• Projects to move applications to new locations. Microsoft SQL Server 2008/2005, Proofpoint/Voltage, Sybase Server, Microsoft Site Server 4.0, Site Server Commerce Edition VMware Virtual Center 5.5/4.1, ESX Farm, VSphere Administration, Certified Novell Administrator, Novell Netware 6.x, Novell Netware 5.x, Novell Netware 4.x, Quest Migration Tool for Novell, and Exchange, Groupwise, Windows 8, Windows 7, Windows XP, Windows 2000 Professional, Windows NT Workstation, Windows 98/95, ArcServe 6.x, Veritas Backup Exec 12.x, NetBackup, Acronis, Commvault Galaxy Backup Software, SCCM, SCOM, HP Insight, SNMP Monitoring, Solarwinds, and CiscoWorks, Security; Quest Software Migration tools, Domain Security, File Permissions, Domain Access; Account creations, PKI, Certificate Services, GNOC, TCP/IP, Tokenring, Ethernet, FDDI, Routers; Cisco, Baynetwork, Hubs Gateways, and Fluke tools.
• Watchguard, Checkpoint, and Sonic Wall Firewalls, Cisco Remote Access Server, Repair and Maintenance, Consolidation, Load Balancing, and Clustering of Servers, Dell, Compaq, IBM, HP, and HP Blade Servers, Storage Access Network Systems; Lefthand, and PC and Laptop and Apple MAC systems, Digital Sender, Citrix Presentation Server 4.0/4.5, Wyse Terninals, SMS 2007/2010, 3com/Linksys Wireless Routers, Outlook 2010/2007, SYSPRO 6.0, RUMBA, RightFax, Blackberry, Treo, Office 2010/2007, Inoculan, Norton Anti-Virus Protections, Mcafee Enterprise, Sophos Enterprise, Safeguard Enterprise 5.21 for file encryption and PBX (AVAYA Partner & AT&T Definity) Phone Systems, Disaster Recovery Planning, and Disaster Contingency Planning. Remediation of Servers using: Symantec Enterprise Security Manager

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

• Senior Level Windows Engineer, Windows Server 2008/2003 responsible for all aspects of support for a large Windows Server environment. Responsible for distributed engineering end-to-end delivery of infrastructure solutions to all customers.
• Working with Development, Product and other Infrastructure Services teams.
• Responsible for delivery of the infrastructure solution includes a variety of skills including infrastructure architecture, hands-on build-out and configuration of the infrastructure, as well some project management skills ensuring projects are delivered within scope and on-time.
• Responsible for current, enterprise-class Infrastructure/System Engineering experience with Microsoft platforms running on Intel servers utilizing directly attached and/or SAN attached storage.
• Responsible for Active Directory, Internet Information Server (IIS), Microsoft Operations Manager (MOM)/System Center Operations Manager (SCOM), Systems Management Server (SMS)/System Center Configuration Manager(SCCM), Manage VMware ESX Server 4.1, and VMWare ESX Server 5.5 environment, VSphere Administration, SQL Server, Microsoft Cluster Server and Distributive File System Links for Clustered File Systems.
• Implemented hosted and stand-alone .NET solutions. Server Remediation due to audits, Group Policy updates, and Qualys scans.
• Working knowledge of networking protocols and components including TCP/IP, DNS; Microsoft Exchange 2010 Administration and Maintenance of Mail Servers. Designed and implemented High Availability and Disaster Availability Database Group and Recovery solutions. Migration of whole data center from Philadelphia Office to various other data centers.
• Collapsing of domains. Break down application connections to move applications to different datacenters.
• Migration of VMware Servers to different datacenters. Experience working on a matrix team consisting of a variety of Infrastructure Engineering groups, as well as Development groups and Client Relationship groups.
• Responsible for strong customer service skills with a high level of professionalism, and ability to work with complex situations. Technologies included; Familiarity with Microsoft Operations Framework (MOF) or ITIL, Administered Microsoft Visual SourceSafe or other Source control, build automation tools, ticketing systems; Remedy, Service Now, Workday, Facets, an various other Change Management and SLA tools.

Confidential, Philadelphia, PA

Contractor

• Senior Level Windows Engineer, Windows Server 2008/2003 responsible for all aspects of support for a large Windows Server environment. Responsible for distributed engineering end-to-end delivery of infrastructure solutions to all customers. Working with Development, Product and other Infrastructure Services teams.
• Responsible for delivery of the infrastructure solution includes a variety of skills including infrastructure architecture, hands-on build-out and configuration of the infrastructure, as well some project management skills ensuring projects are delivered within scope and on-time.
• Responsible for current, enterprise-class Infrastructure/System Engineering experience with Microsoft platforms running on Intel servers utilizing directly attached and/or SAN attached storage. Responsible for Active Directory, Internet Information Server (IIS), Microsoft Operations Manager (MOM)/System Center Operations Manager (SCOM), Systems Management Server (SMS)/System Center Configuration Manager(SCCM), VMware ESX Server 4.1, SQL Server, Microsoft Cluster Server and Distributive File System Links for Clustered File Systems.
• Implemented hosted and stand-alone .NET solutions. Sever Remediation due to audits, and Group Policy updates. Working knowledge of networking protocols and components including TCP/IP, DNS; Designed and implemented High Availability and Disaster Recovery solutions.
• Experience working on a matrix team consisting of a variety of Infrastructure Engineering groups, as well as Development groups and Client Relationship groups.
• Responsible for strong customer service skills with a high level of professionalism, and ability to work with complex situations.

Technologies included: Familiarity with Microsoft Operations Framework (MOF) or ITIL, Administered Microsoft Visual SourceSafe or other Source control, build automation tools, VERITAS Cluster Server Infrastructure/System Engineering experience on UNIX/Linux platforms utilizing NAS and SAN attached storage.

Confidential

Enterprise System Administrator

• Microsoft Windows server infrastructure with a heavy focus on Active Directory, Windows 2008/2003, VMware ESX Server 4.0, vdesk, Citrix Presentation Server (Xenapps), and Terminal Server and WYSE Terninals. Responsible for Design, configuration, implementation and administration to effectively support and grow these technologies.
• Managed individual projects assigned and team collaborative projects. Meet IT performance and reliability goals and business Service Level Agreements (SLA’s). Installed and Configured Servers, via VMware, Citrix, and Terminal Server for Sites all over the world for Card Services. Incident control and life-cycle management of all service requests. Effectively respond to enterprise alerts from all platforms by following documented procedures that instruct troubleshooting, resolution or escalation steps. Creating and maintaining technical documentation, and training of new operations personnel.
• Documenting incident and risk tracking management processes.
• Monitoring using SCOM/SCCM, and Tivoli. Detection, recording, investigation, diagnosis, resolution, and recovery of incident. Monitoring and troubleshooting infrastructure. Managing HP EVAs using HP Blade Servers G Series, HP Insight Manager, with SAN and creation of LUN’s. Remediation using Symantec Enterprise Security Manager. Ticketing system using BMC Remedy, Change Management, and ServiceCenter Peregrine. Working with Development, Product and other Infrastructure Services teams.
• Responsible for delivery of the infrastructure solution includes a variety of skills including infrastructure architecture, hands-on build-out and configuration of the infrastructure, as well some project management skills ensuring projects are delivered within scope and on-time.

Confidential, Philadelphia, PA

Senior Windows Server Engineer

• Senior Level Windows Engineer, responsible for all aspects of support for a large Windows Server environment, Windows 2003/2008. Responsible for distributed engineering end-to-end delivery of infrastructure solutions to all customers. Working with Development, Product and other Infrastructure Services teams. Responsible for delivery of the infrastructure solution includes a variety of skills including infrastructure architecture, hands-on build-out and configuration of the infrastructure, as well some project management skills ensuring projects are delivered within scope and on-time.
• Responsible for current, enterprise-class Infrastructure/System Engineering experience with Microsoft platforms running on Intel servers utilizing directly attached and/or SAN attached storage. Responsible for Active Directory, Internet Information Server (IIS), Microsoft Operations Manager (MOM)/System Center Operations Manager (SCOM), Systems Management Server (SMS)/System Center Configuration Manager(SCCM), VMware ESX Server 4, SQL Server, Microsoft Cluster Server and Distributive File System Links for Clustered File Systems. Implemented hosted and stand-alone .NET solutions. Sever Remediation due to audits, and Group Policy updates.
• Working knowledge of networking protocols and components including TCP/IP, DNS; Designed and implemented High Availability and Disaster Recovery solutions. Experience working on a matrix team consisting of a variety of Infrastructure Engineering groups, as well as Development groups and Client Relationship groups. Responsible for strong customer service skills with a high level of professionalism, and ability to work with complex situations.
• Technologies included; Familiarity with Microsoft Operations Framework (MOF) or ITIL, Administered Microsoft Visual SourceSafe or other Source control, build automation tools, VERITAS Cluster Server Infrastructure/System Engineering experience on UNIX/Linux platforms utilizing NAS and SAN attached storage.

Confidential

Senior Network Engineer

• Administer Active Directory Symantec Backup Exec 12, NetBackup 6.5.2, VMWare Servers, and Virtual Center 3.5i. Install Configure and Deploy HP Insight Manager in an 8 site location using SNMP and WEBM protocols. Blackberry Enterprise Server 4.0, Maintain backups for all sites. Administer Server Builds for Windows Server 2008/2003, DNS, WINS and IIS and VMware Virtual Center, HP hardware - HP 380, 580, 585, SmartStart, and EMC San.
• Setup and Update of HP Insight Manager, and Software Agent versions; DL servers all models, BL Servers all models, Blade Enclosures, HP management tools - SIM, ILO. Administration of multiple domains.
• Responsible for maintaining data center and deployment of servers, and network devices, Disaster Contingency Planning and Disaster Recovery

Confidential, Malvern, PA

Senior Systems Engineer/Windows Server Engineer

• Administered and maintained Day to Day support for Exchange 2007, Active Directory, Symantec Backup Exec 12, Blackberry Enterprise Server 4.1.5 and Storage Area Network Services, VMware ESX Server, 250 VMware Servers, Virtual Center 2.5, VMware converter, P2V conversions. Implement PKI using certificate services and Group Policy.
• Migration Lotus Notes calendars, public folders to Exchange because of purchase of company and integrated data.
• Also lead engineer in implementation of Proofpoint/Voltage for compliance of Sarbanes Oxley for compliance and encryption services. Implement Exchange migration to move distribution lists and various other pieces from Lotus Notes to Exchange. Work with Netbackup and Acronis Backup Solution.
• Manage day-to-day Exchange issues and Server Administration. Maintain servers in two data centers and 7 sites. Troubleshoot encryption issues using Safeguard Enterprise 5.21 for file encryption. Monitoring of servers using Dell Manage, and MOM, Disaster Recovery Planning

Confidential

Operations Manager/Systems Engineer

• Manage the day-to-day operations of the IT Department, purchasing, vendors, billing, Local Area Network, Wide Area Network, Supervise two network engineers and six Helpdesk Support Staff. Upgraded infrastructure with Service Levels, Change Management, Exchange 2007, Firewall Upgrade to Watchguard Firebox X5500E, Backup upgrade to Symantec Backup Exec 12 with Powervault 24L 16 Tape Backup, Apple Workstations.
• Upgrade of E-Trust to Norton Endpoint Edition with System Center for Virus Protection and Spyware protection.
• Upgrade of E-Mail flow to MXLOGIC for mail filtering and SMTP Filtering.
• Monitor SMTP logs. Blackberry Enterprise Server and blackberry devices.
• Maintain schedule for IT Staff and for weekend staffing. Implement new hardware and software solutions, and upgrade of infrastructure. Report directly to CFO, and run IT Staff meetings

Confidential, Philadelphia PA

Senior Systems Engineer/Windows Engineer

• Server infrastructure management, design, implementation, and expansion of Microsoft Windows environment and other third-party systems Day to Day support of Microsoft Exchange 2003 Front-End/Back-End Topology, Clustered Backend Exchange Servers, Outlook Web Access, GFI Filtering but moved to MXLOGIC, Monitored SMTP Logs and Events.
• Backup of Microsoft Exchange with Backup Exec. Responsible for import and export and migration of Exchange 2003 mailboxes and data files to Storage Area Network. Maintain Blackberry Enterprise Server and Goodlink Management Server, Blackberry and Treo. Monitor Microsoft Exchange Server and Windows Servers with Monitor Magic, and Insight Manager.
• Use the Change Management Process for projects and implementation of new technologies. Norton System Center Administration, SQL Server 2005 administered security optimization and recovery. Backup for Workgroups; management of disk to disk backup with Left-hand SAN. Administer Server Builds for Windows 2003, DNS, WINS and IIS and VMware Virtual Center. Responsible for maintaining data center, deployment of servers, and network devices.
• Disaster Contingency Planning and Disaster Recovery Planning for Exchange and the environment. Monitoring using solarwinds, and Sitescope

Confidential, Exton, PA

Network Engineer

• Installation, configuration and day to day support of Windows 2003 Enterprise Edition, Exchange 2003, MS SQL 2000 and Blackberry Enterprise Server, Novell Netware 6.5, Netware 6.5 to Microsoft Windows 2003 migration; setting up directory structure, permissions, setup of AD groups, moving of data with delta copies, test group and final conversion. Migration of user accounts and shares into Omegaflex domain using Quest Migration software.
• Norton System Center, Implement new Microsoft version of software to replace Novell services such as; FaxServe, AutoCad Mechanical, and MathCAD. Acted as primary organizational interface with vendor and provides internal analysis and support, managed performance of a multiple hardware and software platform interface at the most complex level. Testing and evaluation of hardware and software to determine efficiency, reliability, and compatibility with the system and upgrade components when necessary;
• Ensuring the most cost effective and efficient use of servers; Suggesting and providing IT solutions to business and management problems;
• Ensuring that all IT equipment complies with industry standards. Responsible for desktop deployments and troubleshooting of computer systems. Implementing and monitoring network security.
• Training users, sometimes one-to-one, sometimes in groups - and providing written guidelines and instructions; Working closely with other departments/organizations to analyze requirements or solve problems; Planning and implementing future IT developments; Managing the website using IIS 6.x, and keeping internal networks running; Monitoring the use of the web by employees; Undertaking projects to expand or maintain the network infrastructure. Installation of Microsoft service packs and patches.

Confidential, Wilmington, DE

Systems Engineer

• Performs Raid system hardware configuration and troubleshooting. Designs and documents technical solutions based on customer requirements. Builds Windows and Unix and Linux based customer solutions to specifications. Responsible for delivery products on time according to milestone and due dates established by provisioning processes and Project Plans. Provides upgrades, server consolidations, and modifications for existing customer solutions.
• Cross-trains other team members in technical specialties. Monitors customer solutions for connectivity, CPU utilization, disk space and memory errors.
• Fluke DTX Copper/Fiber Cable Analyzer, Fluke Link Runner. Performs analysis and troubleshooting of network problems associated with customer solutions. Maintains all required documentation for Data center Operations processes and procedures. Technical experience with server based operating systems UNIX and/or Windows.
• Datacenter operations and change Control. Physical build and rack of servers and peripheral hardware, cabling and labeling of installed hardware. Trouble ticketing systems; using peregrine, webspan, livelink, etc. Project and time tracking systems; using PARS time tracking systems; using PARS. 2-10,000 square foot pods, 3000 servers in each pod.

Confidential, Wilmington, DE

Network Engineer

• Server Consolidation; Collected, Analyzed, and migrated servers and clients from Novell Netware to NT and NT to other NT servers through use of Active Directory.
• Put together and implemented a business plan and strategy for migration of resources and setup of directory structure for various business units.
• Consulted with department heads, and their members to present project for approval by departments.
• Migration of shared data and Home data from different business units.
• Creation of new shares, reconfiguration of Dfs links (duct), and server retirements.
• Performed various Network functions such as, movement of data, permission of folders, creation of groups, and users. 1100 Servers, 4,000 nodes.

Confidential, Lester, PA

IT Technology Specialist

• Information technology as it refers to systems and services used in the automated acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, assurance or reception of information. Information technology includes computers, network computers, network components, peripherals equipment, software, firmware, server consolidations, services and related resources.
• These series includes, but is not limited to, the following specialties: Network Services: test, install, configure and maintain networks including hardware (servers, hub, bridges, switches, and routers) and software that permit the sharing and transmission of information. Systems Administration: install, configure, troubleshooting and maintain hardware and software to ensure the availability and functionality of systems.
• Customer Support: provide technical support to customers who need advice, assistance and training in applying hardware and software systems. Installed, maintenance, support and troubleshooting of Active Directory, Windows 2000 Advanced Server, Windows NT Server 4.0, SQL Server 7.0 and Exchange 2000, Exchange 5.5, SMS 2.0, Citrix Metaframe, Cisco Remote Access Server, 3Com and Cisco Routers, supporting site locations. System Storage and Backup using Commvault Galaxy Backup solution. Digital Sender setup configuration and maintenance. Maintain 10 site locations using 3com routers, Storage Area Network, and Exchange servers. 500 servers, 2000 nodes

Confidential

Network Engineer/Exchange Engineer/Administrator

• Maintenance, support and troubleshooting of Webservers and Production Servers using Active Directory, Windows 2000 Advanced Server, Windows NT Server 4.0, SMS 2.0, SQL Server 7.0 and Exchange 2000, and Exchange Server 5.5, Site Server 3.0, and Site Server Commerce Edition, InterDev, Visual Studio, Baan E-Enterprise, Exchange Mail Accounts Remote Mail Accounts, Internet Mail Accounts and Microsoft Mail Accounts. Installation of Servers, server upgrades; SCSI Drives, and Memory and WINS Server configurations. ArcServe setup of Backup for Exchange Server option packs for backup of SQL Databases and Exchange Databases. Installation of Enterprise Norton System Center for distribution of Antivirus definition and status on users systems.
• Installation of Outlook Web Access for Internet Access; Separate Outlook Web Access Server; Watchguard and Checkpoint Firewall. Troubleshooting of Citrix Metaframe, Remote Access Server connection and Remote Mail. Installed Category 5 Cabling, and fiber optic cabling, hubs, and Cisco routers, configured for LAN/WAN connectivity and DHCP. Migrations; from Microsoft Mail and CCMAIL to Microsoft Exchange Server and Outlook; Migration of Lotus Notes to Exchange; Upgrades from Netware 4.x to Netware 5.x. Migrations from Netware to Windows NT; Installed Servers; Novell and Windows NT, MAC, Email; Microsoft Exchange 5.5, Groupwise and Lotus Notes. Installed Workstation setups; Windows XP, Windows 2000, Professional, and Office 2000.
• Perform department surveys, server consolidation, and Performance evaluations on application and network speed. Manage local digital phone system; including Lucent Definity System PBX, and network voicemail and phone patch panel.
• Maintained switches, Hubs, DSU/CSU, ISDN, and DHCP and AVAYA Partner, Definity PBX Systems Setup and maintained backup strategy using Veritas Backup Exec 8.x with media backup rotations; differentials, and Full Backups.
• Maintained and configured video conferencing equipment. Upgrade strategy and installation of Windows NT Workstation 4.0 to Windows 2000 Professional. Installed and configured Network Associates Management Console for Virus Protection. On-site Y2K and LAN surveys and implement solutions. Maintained and/or updated inventory of tools, work orders, and travel