System Engineer Resume Charlotte, NC - Hire IT People

SUMMARY:

United States Army Veteran and IT Professional with 38 yrs total experience providing Data - Center Support, Security, System Engineering and Project Management. Currently Ethical Hacker, A+ and Network+ certified, CCFE written test passed working on practical. Also have completed CISSP training and scheduled for the exam. Looking to focus on Cyber Security jobs. Experience includes working for both fortune 500 companies and small entrepreneurial enterprises, which resulted in receiving several awards for providing Outstanding Customer Service.

TECHNICAL SKILLS:

Methodologies: Wintel, SAN, Raid, LAN, WAN, FTP, Ethernet, Change Control, Disaster Recovery, Contingency Planning, Capacity Planning, Backup and Recovery, ITIL Standards, Root Cause Analysis

Databases: SQL and DSM

Languages: OpenVMS DCL, UNIX shell scripting

Software and Tools: Metaploit, Snort, Wireshark, Nessus, IDS, IPS, Nmap, Cryptography, Sniffing, Network Recon, SQL Injection, EnCase, FTK, Registry Recon, Autopsy, Microsoft IIS, Win 2000 RAS & Terminal Services Client, QTP, QC, Remedy, Microsoft Office, Legato Backup, Backup Exec, Connect Direct and Enterprise, MS Exchange, Lotus Notes, Norton & MacAfee Antivirus, Autosys, Netmeeting, ECQ, Outside View32, MUMPS/DSM, Citrix, HPE SIM, HP Library Tape Tools, Tandem Utilities(TACL,Pathcom,Tedit), Sunquest, DEC Datatrieve, RDB, RMS.

Operating Systems: OpenVMS, Linux, WinNT/2003/2008/XP, Windows 7/8, Unix/Solaris/IRIX/True64/VMware ESX, Base24, Active Directory

Protocols: TCP/IP, Token Ring, Decnet, SNA, DHCP, WINS, DNS, Public Key Infrastructure, IT Security

Hardware: HP & 3PAR SAN, HP & Cisco Network Devices, Avaya Phone Switches, IBM/HP/Dell Servers

PROFESSIONAL EXPERIENCE:

Confidential Charlotte, NC

System Engineer

Responsible for keeping the integrity of data for Testers who tested Wintel ATM/ATA’s in Labs to mirror production like environment. Insured that the correct code was loaded on ATM’s.
Worked with HP Non Stop Tandem Servers to build records for ATM’s and troubleshoot issues with ATM’s within the Base 24 mainframe environment.
Utilized HP Application Lifecycle Management to access work requests and triage Defects open by the testing teams.
Created documentation and uploaded into the Team SharePoint site to standardize processes used in the testing labs.
Configured the Registry Key using the Public Key Infrastructure, practicing proper IT Security standards to correctly apply application and environment configurations to managed desktops.
Coordinated hardware support with ATM Vendors NCR and Diebold.
Provided System Administration for Banking Center Wintel Labs with 32 Virtual LANs used to mimic banking centers (branches) so that new software for employees can be tested, as well as OS patching and image changes.
Responsible for supporting Wintel servers, Wintel workstations and peripheral equipment as well as network components using high IT Security standards.
File deployment via various mechanisms, defect work, documentation and notification communications.
Provided support for Win7 desktops and Win2008 servers, and Merlin Teller and all Banking Center applications such as QTP, QC and Interact.
Performed procedure documentation and modification via Team SharePoint.

Confidential, Charlotte, NC

Lead Data-center Engineer

Oversee all Data Center operations including troubleshooting, repair, and installations/decommissions of all x86 servers Wintel, Unix/Linux and Vmware.
Served as Team Lead for Maintenance Operations at Confidential Charlotte Data-centers.
Responsible for Win 2003, Win 2008, Linux and ESX Operating Systems upgrades and builds.
Use multiple ticketing systems which included Maximo, to document all Datacenter activities.

Confidential, Bear, DE

Customer Service Engineer

Deliver on-site hardware support service to large and small commercial customers, by installing, configuring and maintaining systems, networks and SANs, including Wintel, Unix/Linux and OpenVms.
Installed and configured HP EVA and 3PAR SANs.
Works on problems/projects of diverse complexity and scope.
Exercises independent judgment within generally defined policies and practices to identify and select a solution.
May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Performed internal and external network monitoring, network security and network design.
Provided network maintenance and trouble-shooting for Cisco infrastructure including routers, bridges, switches and firewalls.
Participated in several Data Center Relocations.
Multiple Excellence award winners for providing outstanding customer service.

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System Engineer Resume

Charlotte, NC

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