SKILLS:

• Red Hat Enterprise Linux, CentOS, Debian, Ubuntu, Slackware, OS XMicrosoft Windows: 2000, XP, Server 2003, Server 2008, Vista, Windows 7
• Bash, Perl, Ruby, PHP, Python
• Git, Github
• Chef
• AWS Cloud management - EC2, ELB, RDS, VPC systems with autoscaling
• VMware ESX
• Confidential configuration
• Log monitoring with Splunk
• LDAP (389 Directory Server), Active Directory setup and administration
• Apache, Tomcat, MySQL administration
• Postfix, Sendmail setup and administration
• F5 vlan and load balancing administration
• Cisco VPN and firewall administration
• Netapp vdisk administration unrealIRCD setup and administration
• Jira and RT Ticketing Systems use, administration, and setup
• Vi Editor
• Symantec Backup Exec, EMC Networker
• Norton Ghost, Windows Deployment Services
• Network File sharing (Samba and NFS)
• Windows Logo Kit, WDK 1.0c Windows OPK 1.1, 2.0 (XP, Vista)
• Windows PE (Pre-Installation Environment)
• Building / Configuring Servers and Workstations
• Computer / Laptop Repair and Troubleshooting
• Enterprise Antivirus (Kaspersky, Symantec, Trend Micro)
• Adobe Illustrator, Adobe Photoshop, Gimp
• Microsoft Office, Open Office
• French (near fluent), Type @ 60 wpm, ISO Document Maintenance
• Knit & Crochet, Costume Design, TIG Welding, Painting, Sculpture, Fire Eating

WORK EXPERIENCE:

Confidential

DevOps Engineer

Responsibilities:

• Assisted in the migration and major upgrade of the production datacenter in July 2011, November 2014, and presently, now to AWS.
• Solved a major bug in the internal ticket processing system
• Stood up, configured, and migrated the databases for the internal project management system

Confidential

Internal System Administrator / Help Desk

Responsibilities:

• Maintained and implemented most internal non-production systems and servers. Systems maintained were Windows Server 2000-2008, Active Directory, Exchange 2007, Blackberry Enterprise Server, Trend Micro Anti-Virus, Backup Exec, Shoretel Phone system, QuickBooks Enterprise 2010, Barracuda Spam Firewall, PGP Universal Server, Openfire chat server. Upgraded systems to new servers as needed.
• Responsible for implementing QuickBooks Enterprise server, PGP Universal Server (with company-wide Whole Disk Encryption), and Openfire chat system as new services.
• Responsible for maintaining backup scripts and migrating all network shares to a new server.
• Maintaining the internal Confidential network including Active Directory, Exchange, and DNS maintenance.
• Ordering and configuring new PC and Mac laptops, running Windows XP, Windows 7, and OS X 10.6. Automating most of the PC configuration process. Maintaining stock of spare laptops. Arranging warranty repair for broken laptops. Asset management recording. Documenting all processes in company wiki. Providing troubleshooting assistance with any and all software installed on employee laptops.

Confidential

Help Desk

Responsibilities:

• Provided support to staff and faculty running Windows, Linux, and OS X, associated software, printers and peripherals.
• Performed hardware upgrades, and installation of specialized software, as well as Novell NetWare and GroupWise.

Confidential

Help Desk

Responsibilities:

• Provided support to staff and faculty running Windows and OS X, associated software, printers and peripherals.

Confidential

System Administration/Technical Support

Responsibilities:

• Cleaning up, rescheduling, and troubleshooting backups with Backup Exec and antivirus scans with Kaspersky Antivirus.
• Other support duties as requested.

Confidential

Technical Support

Responsibilities:

• Migrated data from their stand alone support ticketing system to their new web based ticketing system (Footprints.)

Confidential

Technical Support

Responsibilities:

• Provided support to staff, faculty, and graduate students for computers running Windows, OS X, and Linux, associated software and peripherals, networked storage and printers.
• Prepared quotes for requested systems, configured new systems, used Active directory to install software and settings to new Windows installations.
• Removed viruses/malware and optimized system performance. Rescued data from failing hard drives using ddrescue.

Confidential

Jr Unix Administrator

Responsibilities:

• Created compay-specific documentation for the creation of physical and virtual Red Hat Enterprise Server installations, as well as Confidential ’s use and configuration of Confidential .
• Installed and ran backups with EMC Networker.

Confidential

Lead Assembly Technician

Responsibilities:

• Managed production of all computer systems at Brite. Trained and worked with a team of two techni- cians to build custom workstation orders sometimes exceeding 450 computers.
• Built and configured servers for customers and company use. Scripted and created custom BIOS updates for several differ- ent motherboards and laptops.
• Designed network for imaging computers with Windows Deployment Services and Active Directory.
• Configured Windows Pre-installation Environment for automated network installations.

Confidential

Curriculum Consultant

Responsibilities:

• Designed worksheets and exercises for students to learn about Japanese language for a sister-city com- memoration project with Confidential Japan.
• Exercises introduced students to Hiragana and Katakana.