PROFESSIONAL EXPERIENCE

Confidential, DC

Telecom Analyst - Network Engineer

Responsibilities:

Troubleshooting, testing, configuring and installation, SLA's, updating TIRK’s for all moves, adds or changes in the field R&D Inventory materials, Mounted/Grounding of Racks and Cabinets in Telecom closets, Participate in the design, installation, configuration, troubleshooting and monitoring of core LAN/WAN required for VOIP, Polycoms Installed, terminated and tested Ethernet network from jacks to ICC (cross-connects, switch) on CAT 6 cable during MedStar Hospital CE rollout. Site assessments to determine Telecommunication needs, Contractor walkthroughs for cabling etc: Sign contractor in with Facilities and obtain required ladder permit/penetration permits. Create floor plans for add-ons for sterile hospital environment.

Technology Used: Cisco Switches, Cisco Routers, Ethernet, VLAN, FTTP, OSP, OSPF, BGP, ISP, DNS, DHCP, FTP, NTP, SMTP, SNMP, and TELNET, VPN, WLAN, VOIP, T1, T3, ADSL, SDSL, ISDN, DHCP, MACD, CAT5E, CAT6, Hybrid Fiber over Coaxial (HFC), cable trays, Fluke Nettool for data ports VLAN and Network switches, patch panels, 110 blocks, pigtails, networking hardware, equipment racks and cabinets.

Confidential, Ellsworth Maine

Fiber Technician

Responsibilities:

Installation and Maintenance Technician (Residential) during the Confidential Work stoppage (strike) as a triple play installer. (Fiber, Coaxial and CAT 5e cables) (FIOS Internet, Cable and Telephone installs) to include (Node Splits ‘Logical and Physical), Moves-Adds-Changes (MAC), Hybrid Fiber over Coaxial (HFC), FTTP - from the HUB - Terminal Pole Transfers - ONT install and relocations - HAs and DR's - Router to Set Top Box. Troubleshooting, testing, configuring and installation, updating TIRK’s for all Moves, Adds or Changes in the field - Assisting other OSP Technicians as needed

Confidential, MD

Cable Technician

Responsibilities:

Dressed and terminated distribution frames (66 or 110 blocks, patch panels) CAT-3, CAT-5, CAT 6, and fiber optic cabling. MDF and IDF wiring closet build outs, rack & stack, grounding, bonding, & troubleshooting, installed and support (ladders, tray and racks, j-hooks), roughed-in MM and SM mode fiber optic cabling under floors, logistics, etc.

Confidential, Alexandria VA

PC Upgrade/Rollout Project

Responsibilities:

WINDOWS 7 SETUP - HP 600 AND HP 840 LAPTOPS, Replace Aero hive /Cisco WAP’s with Meraki WAP’s, Gather old equipment for recycling. CD or ACD will give you a spot to put it, Gather old equipment for recycling. CD or ACD will give you a spot to put it, IMAGING OF DL01 (SERVER) COMPUTER, INSTALL RAM, INSTALL IMAGE WINDOWS 7 SETUP - HP 600, Desktop(6200): 5, Monitors: 4, WAP’s:

Confidential, Norfolk, VA

NOC Technician

Responsibilities:

Pulling 300 + ft. of power cable strands in overhead tray (horizontal and vertical) to designated terminating Cages and Lacing cabling in place

Confidential, Washington, DC

Lead Cable Technician

Responsibilities:

Build out IDF closet including ladder racks, grounding, pulled and terminated CAT6 copper, Multimode Fiber and Coaxial cable, building racks and terminating end-users wall jacks and cut-outs. Wireless Access Points (WAP), splitters, Team lead for Building out MDF and IDF closets.

Confidential, Rockville MD

Cable Technician

Responsibilities:

Installed - terminated of Cat 6 copper cable and MM and SM mode fiber for a massive Federal government facility, build out of MDF’s, IDF’ closets on multiple floors, pulling of 100 and 300 pair Backbone Riser cable, racks, trays, ladders, patch panel installs, power strips, IDU’s, fiber cans, etc.

Confidential, Ellsworth, ME

Telephone Technician

Responsibilities:

The confidential Company was on strike and I was a replacement worker for New Hampshire and Maine residential customers including confidential, copper installs and repairs (Internal wiring and Rehanging Aerial Pole Span Drops that were brought down by massive snow storms) NOC connections, updating TIRK’s for all moves adds or changes in the field and other duties. Team Lead for Team Assist from Aerial to NOC relocations and rewiring because of devastation

Confidential, Washington, DC

Infrastructure Engineer

Responsibilities:

Participate in the design, installation, configuration, troubleshooting and monitoring of core LAN/WAN required for VOIP Coordinate with engineering and architecture teams for design, setup and configure Avaya CS1000s, CS1000M and CS1000e infrastructure .Installed cable pathways (cable management, CSFU’s, trays, relay racks, J hooks, D-rings), installed, terminated, test, labeled and documented horizontal/vertical cables (secure/unsecure), backbone cable (300, 144, 96, 48, 24 AND 2 PAIR) strand cable to HCC/MCC/ICC (fiber/copper), Wireless Access (AP, Antennas) Points, power distribution racks, WLAN, IEEE 802.11b/g/n, fiber, CAT 6 and coaxial cable dressed. Troubleshoot and documented results for cabling, adhered to all service level agreements (SLA), mounting and grounding cabinets, designing and build our Telecom Rooms, reading prints and modified when necessary for application

Confidential, Alex, VA

Lead Infrastructure Tech

Responsibilities:

Design, install, configure, troubleshoot and monitor of core LAN/WAN required for VOIP, Testing, troubleshooting, cutting over phone lines, PRI’s, voice and data, Trunk, Designing of ISP raceways, terminated jacks, patch panels, towers, Zone Distribution Boxes (ZDBs)(110 blocks), Backbone and Risers (20 floors), IEEE 802.11b/g/n, infrastructure including Wireless Access Points (WAP) (WLAN), dressed cable in closets, Hilti Certified, R&D Inventory Telecom materials, Mounted/Grounding of Racks and Cabinets in Telecom closets, Build out CSR (Computer Server Room, Telecom Room (TR), SONET and NBX (Main Telecom Rooms), Dressing of Cables/Fiber, Q&A, WAN/LAN, Performed site surveys, lifting up to 100 pds. Troubleshoot malfunctions of network hardware and software applications, telephones and security systems

Confidential, Washington, DC

Infrastructure Engineer

Responsibilities:

Installed VOIP systems using routers, switches, and gateways. Terminated coaxial cable for monitors and LCDs TVs, build and termination of patch panels, Krone blocks termination, patch panels 110 connections, EIA/TIA 568B, IEEE 802.11b/g/n, MCC, ICC, HCC installs along with infrastructure (tray baskets, ladder, racks, etc.,) MDF, IDF, workstation terminations, overhead pulling of cable, Ethernet, reading drawings and blueprints, fire stopping, coax etc., designing ISP jobs, site surveys, and Confidential UG conduit. Managing assigned projects and program components to deliver services in accordance with established objectives. Resolve operational issues and restore services, when there is malfunctions of network hardware and software applications

Confidential, Washington, DC

Infrastructure Engineer

Responsibilities:

Replaced analog system with digital PBX and terminated Confidential ICC, HCC and MDF. Trained staff on operation of VOIP phone system.

Assisted with designing of crossover analog to VOIP, Installed Avaya telephones, rack and stack of switches, Ethernet, patch panels, dressing of cables, WAN/LAN, DNS DHCP, etc.

Confidential, Falls Church, VA

Infrastructure Engineer

Responsibilities:

Coordinated/conducted installs, moves, add, and changes (ICMS) activities based for complex activities including integrated equipment and systems. Designed and implemented MAC's Confidential various locations to accommodate corporate restructuring to meet service level agreements (SLA's). Assessed diagnostic information and determined alternative courses of action. Recommended and implemented process changes.

Technology Used: Cisco Switches, Cisco Routers, Ethernet, VLAN, FTTP, OSP, OSPF, BGP, ISP, DNS, DHCP, FTP, NTP, SMTP, SNMP, and TELNET, VPN, WLAN, VOIP, T1, T3, ADSL, SDSL, ISDN, DHCP, Demarc, CAT5E, CAT6, fiber, coax, cable trays, networking hardware, equipment racks and cabinets.

Confidential, Chantilly, VA

FIOS Technician

Responsibilities:

Installed Fiber Optics Video over coax and setup of Set Top Boxes (STBs), replaced and configured routers on Windows OS, Ethernet, and TCP/IP. Configured customers network for proper activation of STBs and signal strength and continuity. Troubleshooting, testing and configuring ILECs customer’s computers/routers for network/software diagnostic and installs. Restocking Confidential truck.

Technology Used: ISP/OSP Engineering, OSHA, OSP, ISP, Ethernet, Window Operating Systems, VLAN, WLAN, IEEE 802.11 b/g/n, Cisco Switches, Cisco Routers, FTTP, SONET, DNS DHCP, VOIP, T1, T3, ADSL, SDSL, ISDN, WAP IEEE 802.11b/g/n, Demarc, TIRK's, CAT5E, CAT6, fiber, coax, heavy lifting, ladders, cable trays, heavy lifting, equipment racks and cabinets.

Confidential, Riverdale, MD

Cable Technician

Responsibilities:

Installed, terminated and tested Ethernet network from jacks to ICC (telephone closet to workstation) on CAT 5E cable during renovation.

Technology Used: ISP Designing, OSHA, Cisco Switches, Cisco Routers, VOIP, T1, T3, ADSL, SDSL, ISDN, WAP, demarc, CAT5E, fiber, coax, ladders, cable trays, equipment racks and cabinets.

Confidential, VA

Field Engineer

Responsibilities:

Configured and tested CISCO/Avaya Phone Systems Confidential Confidential . Overnight travel required to various sites in Virginia.

Technology Used: ISP, Cisco Switches, Cisco Routers, Cisco Call Manager, CAT6, fiber, coax, cable trays, equipment racks and cabinets.

Confidential, Alexandria, VA

Technician Field Hardware

Responsibilities:

Installed and troubleshooting Confidential /IBM/Lenovo Laptop/PC’s Confidential customer site.

Replaced hardware via ticket system (SLA), replacing motherboards to monitors. Installs of FRUs retrieved from parts pick-up locations

Technology Used: ISP support, Cisco Switches, Cisco Routers, Ethernet, VLAN, OSPF, VOIP, T1, T3, DNS DHCP, ADSL, SDSL, ISDN, Demarc, CAT5E, CAT6, fiber, coax, cable trays, equipment racks and cabinets.

Confidential, Maryland

DSL Technician

Responsibilities:

Installation and troubleshooting of Confidential  DSL Internet over copper POTS (VOIP) lines (commercial and residential).

Technology Used: ISP, OSHA, Cisco Switches, Cisco Routers, Ethernet, VOIP, ADSL, SDSL, ISDN, WAP, WLAN, DNS DHCP, RS-232, Demarc, CAT5E, cable trays, equipment racks and cabinets.

Confidential, Washington, DC

Residential Install Service Tech

Responsibilities:

Residential and Commercial Telephone Installation service - confidential to inside customers home. Repair/replace infrastructure from IW and Jacks to wall fishing etc. No supervision - point of contact (email and fax). Network diagnostics

Technology Used: OSP/ISP Maintenance, OSHA, VLAN, WAP, Window OS, Cisco Switches, Demarc, Ethernet, Frame Relay, CAT5E, ladders, cable trays, equipment racks and cabinets.

Confidential, Ft. Belvoir, VA

Lead Electronic Tech II

Responsibilities:

Ethernet/Wireless network, MCC/HCC/ ICC, dressed cable, terminated/tested Fiber Optic (MTRJ)/copper CAT 6 Cable. Rack and stack switches etc., floor mounted COM, designing trays and ladder racks, build out of patch panels, measure/maintain and documented team performance in relation to established goals, time frames and service levels. Revised plans as necessary.

Technology Used: ISP, WAP, OSHA, Cisco Switches, Cisco Routers, Ethernet, DNS DHCP, WLAN, VOIP, T1, T3, ADSL, SDSL, ISDN, CAT5E/6, ladders, cable trays, equipment racks and cabinets.

Confidential, Tyson’s Corner, VA

Field Technician

Responsibilities:

Pulled cable and terminated facility with backbone cable to CAT 5 TP copper and Fiber Optics 6, 12, 48 Strands. MCC, ICC, HCC installs along with infrastructure (tray baskets, ladder, etc.). Terminated 66, 110 and krone blocks, built out telephone closets, workstations, risersTechnology Used: ISP Designing, OSHA, Cisco Switches, Cisco Routers, Ethernet, CAT 5E, 66 and 110 blocks, ladders, cable trays, racks and cabinets. WAN, LAN, WAP, WLAN, designed infrastructure, performed site surveys, Confidential UG conduit, plats, and aerial drawings

Confidential, District Heights, MD

Network Field Service Tech

Responsibilities:

Digital and Analog Video Installs. Installed modems, drivers and confidential's, Aerial/Underground Coaxial and Copper Installs TCP/IP computer configurations and Network diagnostic

Technology Used: OSP, BICSI, OSHA, CAT5E, Coax, cable modems, ladders, cable trays, equipment racks and cabinets, troubleshooting, CLEC, Windows 2000, 98/85, NT 4.0, X86

Confidential, Washington, DC

Network Field Technician

Responsibilities:

Download/upload Confidential (VPN) database files for testing on DaVaR Systems (LFACs), tested and updated Confidential ’s (ILEC) LFACs files and troubleshooting telephone circuits (copper) by computer/manually from pole/land mounted SAC Boxes in the Metro area. TIRKS and Management Summary Reports, maintained, monitored and housekeeping of SAC boxes. HA's and DR's, 100 percent travel, assist/train team members.

Technology Used: BICSI, OSHA, VLAN, DNS DHCP, Cisco switches/Routers, T1, T3, ISDN, demarc, troubleshooting, CAT5E, 66/110 blocks, ladders, trays, racks and stack, Frame Relay, Voice & Data Network Design. WAN, LAN, designing ISP/OSP and performing site surveys, Confidential UG conduit, SecurID tokens, plats, and aerial drawings and installs/repairs