SUMMARY

• Experienced Network/System Administrator with extensive customer and end user support in help desk and consultative environments.
• Specialties are Project Management, LAN/WAN Support, Network Architect, Help Desk, Switches/Routers & Firewalls, VPN, VMware support, Wireless Device and Application Support Including Anti - Virus & Anti-Malware application’s.

AREAS OF EXPERTISE

• Project Management
• Network Administration
• Network Analyst
• Network Architect
• Systems Engineer
• Server
• Workstation
• Laptop
• Tablet
• Wireless
• Printing
• Scanning
• LAN/WAN Support
• Help Desk
• Switches/Routers & Firewalls and Windows/Mac Support.

TECHNICAL SKILLS

• MS Windows Server 2003/2008/2012 R2
• MS Exchange 2010/2013/2016/ Office 365
• Active Directory/Group Policies
• Server Applications local and Packaged
• MS Windows 7/8/10
• Windows 7/8/10 Migrations
• Expertise with diverse firewalls for small to enterprise networks including VPN’s
• TCP/IP, VOIP, SNMP, DHCP, DNS, SCCM
• Wireless network management iPhone, iPad, Blackberry, Android, MAC, etc.
• Laptop/Desktop/Workstation/Tablet support
• Network/Wireless printing/scanning/faxing
• VM Ware, ESX, XenApp and Hyper-V
• Routers, (Managed & Unmanaged) Switches

PROFESSIONAL EXPERIENCE

Confidential

System Administrator - Tier 3 Help Desk Network Support

Responsibilities:

Active Directory, SCCM 2012, DNS, DHCP and Powershell. Remote Support for Workstations, Laptops, Tablets, Printers, scanner, Tablets. Using TN3270 emulation, Mainframe, AIX, Windows Server, and Novel technologies to support entire International Network. Remote Wireless phone support and maintenance. Support of workstation Imaging and reimaging of workstations tablets and handheld scanners.

Confidential

Unix/WinTel/Network Help Desk/Windows/MAC - System Administrator/Network Architect and Support/Network support

Responsibilities:

While on the bench for confidenrtial, I kept busy working for Confidential . I had the opportunity to work with several confidential clients (Quick Order,confidential Institute, All Covered, and Paco Collective) Supported various clients designing Network s and migrating the net to different networking and maintaining the data integrity. (Unix/WinTel) Supported network and Users remotely. Migrated users to the latest OS (MAC/Windows). Nationwide Network/MAC/Windows/Wintel remote support. Setup a Network for Real Time User interaction with a new medical Diabetic drug presentation. (280 Users and 35 Staff).

Confidential

AD/WinTel Support - System Administrator

Responsibilities:

Local Team Lead of an AD/WinTel support team. Windows Server administration for Windows 2003, 2008 R2 and 2012 R2. Supporting 1800+ servers, 35000+ users & network printing to Xerox printers. Discovered network during transition to client. Maintained all Active Directory Services, to Support a WAN. Discovered, documented and maintained network diagrams and inventories.Striker Langston extended employment history extended employment history

Confidential

Network Administrator, Remote Network & Help Desk Tier 3 and 4 th

Responsibilities:

Remote Network & PC Support for confidential. Supporting confidential within the United States and its Territories. Provide Network & end user support, trouble shooting of network equipment and all network connectivity. Including Security, Application support, Encryption and VPN for remote users. Migrate Workstation/Laptop OS from Windows XP to Windows 7.

Confidential

Systems Administrator

Responsibilities:

Administrator for a Windows 2008 R2 network, supporting 170+ servers, 160+ users & network printing to Xerox printers. Maintained Active Directory Services, to Support Microsoft Office 2010, Outlook 2010, SQL, SharePoint Exchange 2010, SCCM 2012, and IIS Services. Discovered, documented and maintained network diagrams and inventories. Migrate user workstations/Laptop OS from Windows XP to Windows 7. Configured and maintained HP Insight Services and iLO to maintain HP servers. Configured an existing Microsoft SCCM 2010 server for use as Help Desk and server support tool. Maintained and configured Citrix Servers to convert VMs to ESX VMware.

ConfidentialNetwork Administrator

Responsibilities:

Initial work included the discovery, redesign and complete documentation of network including printers, scanners, faxes, and wireless and user workstations. Configured the network to support secure local remote access and VPN. Installed firewall and secure wireless network, including switches and routers. Designed and implemented network security procedures. Installed and configured phone system. Ongoing responsibility to maintain and update network hardware as required. Monitor firewall performance and perform required updates. Ensure, document and maintain application compliance. Install and support of customized software platforms. Maintain and troubleshoot network, including all workstations. Provide ongoing staff training and monitoring of network security. Migrate user workstations/Laptop from Windows XP to Windows 7 and 8.Cisco PIX, SonicWall & Fort iGATE firewalls, Routers, Switches & VPN’s. Active Directory, Exchange, Windows, RAID, SAN Antivirus Solutions (confidential Essentials)

Confidential, Chicago, IL

Network Administrator

Responsibilities:

Responsible for wired/wireless network, server and user support, including discovery and documentation, for businesses ranging from small, single server shops to mid-size enterprises with up to 60 servers. Configured client networks for remote access and VPNs. Responsible for support of client remote servers/SANs. Tasks range from configurations to remote problem solving for different types of servers, workstations, laptops and printers. Migrate user workstations/Laptop from Windows XP to Windows 7 and 8.

Cisco, SonicWall, Next-Gen, Check Point (2100 series to 6100, platforms R65), Netgear, Barracuda, Linksys, Cyberoam, Palo Alto Network, Enterasys firewalls, Routers, Switches & VPNs. Active Directory, Exchange, Windows, RAID, SAN, Blackberry, PowerShell, Antivirus Solutions (confidential etc.)

Confidential, Tallahassee, FL

Network Administrator

Responsibilities:

Maintained and upgraded a Windows network with multiple servers, including Exchange & Data servers. Installed and configured a firewall. Configured network for remote access and justified the creation of a shared VPN. Created and maintained local DNS and DHCP servers. Maintained a critical document scanning process (which was no longer supported by the application manufacturer). Implemented backup processes. Migrate user workstations/Laptop from Windows XP to Windows 7 and 8. Designed and instituted a disaster recovery plan. Enhanced office-wide security and tracking procedures. Managed website redesign project. Created cloud-based storage solution for corporate documents and forms.

Confidential, firewalls, Routers, Palo Alto Networks, Switches & VPNs. Active Directory, Exchange, Windows, RAID, SAN, Blackberry, PowerShell, Antivirus Solutions (confidential etc.).Confidential extended employment history extended employment history

Confidential, Tallahassee, FL

Network Administrator

Responsibilities:

Supported multiple clients and sales force in the confidential. Installed and configured networking components to promote a paperless office environment with copiers, faxes, printer clusters and scanning, including SAN. Duties included server and PC configuration, LAN stabilization, the building & testing of various VPNs, switch/router configurations, firewall design/configuration, and general network administration. Provided training for customers and sales teams.

Cisco, SonicWall, Next-Gen, Check Point (2100 series to 6100), Netgear, Barracuda, Linksys, Cyberoam, Enterasys, Microsoft ISA and other firewalls, Routers, & Switches. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Blackberry, Antivirus Solutions (confidential etc.)

Confidential, Salt Lake City, UT

Network Administrator

Responsibilities:

Assorted short term contracts as determined by client need. Duties included server configuration, LAN stabilization with Active Directory, building and testing various VPNs, reconfiguration of switches and routers, firewall design and configuration, and network administration, design, security, discovery and mapping. Cisco, SonicWall, Next-Gen, Check Point (2100 series to 6100), Netgear, Microsoft ISA, Barracuda, Linksys, Cyberoam, Enterasys, BullDog, Network Shield and other firewalls, Routers, & Switches. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Antivirus Solutions (Mconfidential etc.)

Confidential, Salt Lake City, UT

Project Manager

Responsibilities:

Served as Venue Installation Coordinator & Asset Deployment Duty Manager. Managed installation for Information Services (IS) Asset Deployment of all networks and associated equipment with the 2002 Winter Olympic & Paralympic Games in the Integration Test Lab, Information Technology Center. Enterprise consisted of 120+ separate venue-specific networks with 15 to 20 mixed UNIX/Novell/Windows server farms and 30 to 300 workstations per venue. Responsible for scheduling and control of all resources necessary for deployment and hand-over to Operations to support the Olympic Games without interruption. Assist in configuration of equipment, including firewalls and VPNs, upon deployment. Performed quality assurance assessments of venue projects. Part of the Central Help Desk team that supported all venues 24/7 during actual Games.

Cisco Pix firewall, Routers & Switches. Active Directory, Exchange, Windows, RAID, SAN, Blackberry, Antivirus Solutions (confidential.)

Confidential, Salt Lake City, UT

Network Administrator

Responsibilities:

Onsite Senior Network Administrator. Fully documented a completely unknown 40 Server, 1000+ user interstate WAN and its peripherals, including RAS, printers, routers, and dial-in. Configured the network to use remote access and VPN. Managed network and provided Help Desk associated support for all PCs. Established multiple SAN sites using ARCServe. Trained and mentored incoming administrator.

Cisco Pix firewall, Routers & Switches. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Blackberry, Antivirus Solutions (confidential.)

Confidential, Salt Lake City, UT

Network Administrator

Responsibilities:

Onsite Backup Specialist. Discovered and documented existing backup solutions. Offered proposals to improve Backup Exec (VERITAS) on multiple platforms and trained personnel on its use. Network problem resolution.

Cisco, Check Point, firewalls, Routers & Switches. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Blackberry, Antivirus Solutions (confidential.).Confidential extended employment history extended employment history

Confidential, Salt Lake City, UT

Network Administrator

Responsibilities:

Team Leader. Duties included coordination of team personnel to cover needs in the tech support department. Responsibilities encompassed training of personnel on software usage, providing local Help Desk support for PCs, application troubleshooting, password synchronization, maintaining user privileges, establishing intra/internet access, organizing departmental storage, and insuring appropriate security level access to networked applications.

Cisco, SonicWall, Next-Gen, Check Point, Netgear, Microsoft ISA, Barracuda, Linksys, Enterasys, Palo Alto Networks firewalls, Routers, Switches & others. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Blackberry, Antivirus Solutions (confidential etc.)

Confidential, American Fork, UT

Network Administrator

Responsibilities:

Managed network consisting of 160 R&D, 6 production and 2 web servers. Assisted with management of 40 NYC-office R&D, 6 NYC-office production and a number of internationally-based customer servers. Presentation of formal new technology presentations, proposals, spreadsheets, and departmental budgeting. Ultimate responsibility for functionality of production networks. Developed and maintained a two-tier Help Desk for customer support for local, national and international support. Duties included the hiring, training, and mentoring of Network Department personnel. Monitored licensing and network security. Responsible for department relocation and team training on new technology plans.Cisco, SonicWall, Barracuda, Enterasys firewalls, Routers, Switches & others. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Blackberry, Antivirus Solutions (confidential etc.)