Cybersecurity Analyst, CND Resume

SUMMARY:

Seeking a position within a Cybersecurity or Information technology company where my years of professional experience, education and abilities will be utilized to contribute to the growth and success of the organization.

PROFESSIONAL EXPERIENCE:

Confidential

Cybersecurity Analyst, CND

Collects and analyze event information and performs threat or target analysis duties.
Monitor the traffic through the use of various enterprise tools: McAfee Intrushield, ESM Nitro.
If events or incidents are found, I analyze and document them into a shared database allowing pattern recognition of network threats.
Provides operations for persistent monitoring on a 24/7 basis of all designated networks, enclaves, and systems.
Interprets, analyzes, and reports all events and anomalies in accordance with Computer Network directives, including initiating, responding, and reporting discovered events.
Manages and executes first - level responses and addresses reported or detected incidents.
Reports to and coordinates with external organizations and authorities.
Coordinates and distributes directives, vulnerability, and threat advisories to identified consumers.
Provides daily summary reports of network events and activities and delivers metric reports.
Provide updates and analysis to support closure of security policy violations and cyber security events/incidents.
Provide computer network defense support and demonstrate a commitment to world-class customer service. Analyze network traffic on classified and unclassified networks.

Confidential

System Administrator

Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
Imaging and configuring PCs that are required to fulfill incidents, IMAC, and Refresh projects.
Installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
Provide an independent level of intermediate, and advanced support for user issues with software, hardware, peripherals, mobile devices, and other technologies Track, monitor and maintain adherence to IT service level standards of assigned service requests and tickets
Establish or maintain external vendor relationships, coordinate warranty and replacement of equipment
Maintain an advanced level of knowledge of operating systems, software applications and common hardware being used by the organization; Work with end users to ensure positive impact of all systems and services
Setup, configure and support all desktop hardware and operating systems as well as the associated business applications.
Provide endpoint security support including patch management, anti-virus/anti-malware management, and local machine controls.
Install and support network equipment such as firewalls, routers, switches, wireless controllers/access points, and Support of Microsoft Office and related office productivity applications.

Confidential

IT Help Desk Support Consultant

Executes Tier I and tier II troubleshooting skills resolving IT issues on Windows 7
Perform technical analysis to ensure seamless integration of systems engineering.
Ensures quick resolution of user concerns and escalate more complicated support issues to senior helpdesk representative.
Apply systems engineering principles to execute and streamline process for the design, installation, and sustainment of afloat IT environments and supporting infrastructure.
Responded to requests for technical assistance in person, via phone, and remotely for the following technologies: Windows and Mac OS based end points(Desktops, Laptops & Thin Clients), Tablets & Smartphones (IOS & Android), and Microsoft Office
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
Answer user inquiries regarding computer software and hardware operation to resolve problems
Analyze equipment performance records to determine the need for repair or replacement
Maintain an inventory of parts for emergency repairs
Configure, Monitor, and maintain virus protection software
Setup equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Build custom PC’s for clients who requested a different and unique PC
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specification
Design, configure, and test computer networking software, hardware and operating system software.

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