NOC Engineer Resume

SKI L LS

Network equipment installation
Implementing securities through Access Control Lists
Routing Protocols (RIP, EIGRP, OSPF, BGP, GLBP, Static)
W i ndo w s Se rv e r 2 0 0 3 /2008

PROFESSIONAL EXPERIENCE:

Confidential

NOC Engineer

Responsibilities:

Work with deploying access points using Cisco Flex 7500 Wireless Controllers and Cisco Prime to push configurations
Managing deployment of Cisco Routers and Switches across different time zone simultaneously with successful turn up
Troubleshooting clients network problems during installation
Perform network failover test to guarantee client site will always have a 100% uptime.

Confidential

NOC Engineer

Responsibilities:

Manage and Configure SOHO Security Firewall devices such as the AT&T Netgate 8100 & 8200 routers, Cisco 871 & 881 Routers Configuration, maintenance, and management of Cisco ASA/PIX, Sonicwall firewall platforms focused around access control lists, logging, SSL and IPSec VPNs
Monitor both uptime availability and performance to meet and/or exceed our business Service Level Agreements (SLA’s)
Provide a 24x7 (on - call) Tier I&II Operational Support role for Managed Services.
Maintain all network configuration items to ensure swift recovery in the event of an outage
Review all service and non-service affecting outages to determine best practices and recommended improvements to reduce future potential service interruptions
Diagnose hardware and software problems, and replace defective components.
Manage Trextel (Georgia and Belize offices) WAN/LAN.
Responsible for ensuring Trextel Network/Systems security guidelines adhere to best practice
Follow standard operating procedures, carried out team responsibilities, tasks and time-lines
Perform lab validation of hardware and software proposed for implementation
Adding and configuring new workstations.
Installing system-wide software
Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
Assisting field service technicians with questions related to equipment installations and/or troubleshooting configurations as necessary.
Process equipment replacement requests.
Documenting and all procedures and processes.

Confidential

Cargo Specialist

Responsibilities:

Inspect, count and document cargo utilizing both manual and automated data processing systems
Load and unload supplies and equipment from ships, docks, beaches, railheads, boxcars, warehouses, motor vehicles and aircraft
Operate and maintain all types and sizes of winches, cranes and forklifts
Create load plans for air shipment and ocean liner vessels
Operate ocean liner vessel equipment
Operated and maintained Material Handling Equipment such as the 40-Ton Crane, Kalmar Container Handler, 10K All Terrain Lifter Army System(ATLAS), 6K Forklifts, 4K Forklifts, the M1120 HEMTT Load Handling System truck and the M915 Tractor-Trailer Truck. This assisted in the delivery of over 1,200 pieces of equipment and vehicles to military

Confidential, Duluth, GA

Sta gi ng Coo rd ina tor / S y s te m A dm in is trati on

Responsibilities:

Use d m y t ec h ni c a l an d p ro je c t m ana g e m en t e x pe rie n c e s t o ful f il l ou r cl i en t s n ee d s a c ro s s th e Uni te d Sta t e s
Con figu r e d a n d s ta g e d co m p u te r n e tw o rk eq u ip m en t (C i s c o, Fo rti ne t, an d AT &T Ne tGate )
Sche d ule d t e chn i c i an s na t io n w id e t o a rri v e o n c li e n t s i te s t o i ns t al l ne tw o rk e qu i pm e n t
Ass i s te d fi e l d se rv i c e t e ch n ic i an s w i th q ue s tio n s re la te d t o e qui p men t i n s ta lla t io n s a n d tro u ble s hoo t in g c o n fi g u ra ti on s
Use d M ic ros o ft Se rv e r 2 00 3 t o m a nag e Ac t i v e Di re c to ry
Crea te d bu s in e s s p ro c e s s m ode l s fo r ou r p roj e c t s i n o rde r si m pli fy t a s k s an d de s ig n a te r esp o ns i bi l i ti e s
M ain tai n e d a n d a d m in i s te re d co m pu te r ne tw o rk s a n d re l a te d c o mpu t in g en v i ro nm e n ts, i n c lud i n g c o m pu te r ha rd w a re, s ys tem s so ft w a re, a pp l ic a ti o n s so ft w a re, an d a l l c on fi gu ra t io n s
Diagn o se d ha rd w a re a n d s o f tw a re p robl e m s to re pl a c e d e f ec ti v e c o mpo n en t s

Confidential, Duluth, GA

Store Assistant Manager

Responsibilities:

Lead by example - role model for the company service standards
Assist in managing store scheduling system to ensure there is proper coverage for all shifts
Assist in maintaining employee files and records
Manage and keep store s inventory to 90% or higher efficiency
Inventory Management

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