Systems Integration Specialist Resume Boulder, CO - Hire IT People

SUMMARY:

Performance - driven IT professional with keen ability to deliver world-class service that drives industry growth and success
Innovative and strategic technology leader with demonstrated expertise in ITIL Standards and Windows Architecting with physical and virtual servers
Proven achievements in collaborating and guiding high-performing teams within fast-paced, deadline-driven environments
Motivated and enthusiastic professional capable of mastering innovative software and tools within days, then provide training to others regardless of skill level

HIGHLIGHTS OF EXPERTISE:

Automation Engineering
Configuration Management
Innovative IT Initiatives
ITIL Standards
Project Management
Server Deployment
Strategic IT Solutions
Training and Development
Troubleshooting / Resolution

TECHNICAL PROFICIENCIES:

Operating Systems: Windows Server 2000 - 2012 R2, Windows 3.11 - Windows 10, VMware ESXi 3 - 6.0, Unix/Linux Systems including Debian, RHEL, and Ubuntu

Software: Active Directory (AD), Bash, DHCP & DNS, Confidential Endpoint Management (IEM), IIS, MSSQL, MySQL, Microsoft Office Suite, Network Time Protocol (NTP), PowerShell, Remedy Problem Management, RightNow CX, ServiceNow, Sophos UTM, Splunk, Tivoli Problem Management (TPM), Virtualbox, VMware Vi Client

PROFESSIONAL EXPERIENCE:

Confidential, Boulder, CO

Systems Integration Specialist

Responsibilities:

Acquired advanced skills in Radio Frequency (RF) discipline with minimal instruction.
Maintained a 95% Unix/Linux environment, including bash automation scripting.
Advanced NTP management including monitoring of leap seconds and GPS timing.
Assisted in team reorganization and communications skill development.
Explained complex technical systems for high level understanding.

Confidential, Boulder, CO

Windows Systems Administrator

Responsibilities:

Spearheaded management of multi-tenant cloud consisting of over 2,500 servers and over 25,000 users in IaaS environment.
Performed vulnerability remediation to ensure maintenance of security compliances: FEDRAMP, DISA, CIS, and NIST.
Optimized operations by architecting and actualizing client maintenance infrastructure using IEM, account maintenance, and security solutions.
Reduced SLA impact through development of procedures to deploy applications.
Minimized impact on business operations by effectively performing incident management.
Executed troubleshooting to identify problems and implement corrective actions for difficult technical issues throughout enterprise while adhering to ITIL standards.
Integrated Linux systems with AD for streamlined account and access maintenance.

Confidential, Loveland, CO

IT Support

Responsibilities:

Ensured continuous functionality of workstations with security, update, and backup processes.
Fulfilled key role as technical lead for international conference calls, acting as liaison between guest speakers and virtual participants.
Honed skills to set up classroom-based conferences and produce/edit educational videos.

Confidential, Englewood, CO

Short-Term Contractor

Responsibilities:

Championed system operations by performing AD maintenance and account management.
Assessed and resolved system errors with Microsoft Office, Cisco Systems VPN, and Citrix Metaframe.
Enhanced system performance and security by manually removing of mal-ware from computers.

Confidential, Boulder, CO

Contractor

Responsibilities:

Improved performance of Active Directory by identifying and repairing problems to resolve errors.
Led remote user support by troubleshooting hardware, software, and performance issues.
Leveraged ITIL practices for ticket management, issue tracking and knowledgebase contributions.

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Systems Integration Specialist Resume

Boulder, CO

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