Systems Administrator / Sales Operations Resume Monterey, CA - Hire IT People

SUMMARY:

Operation Manager| System Administrator | Sales & Account Management |Relationship Builder
Training10+ years of Confidential administrator experience
Highly organized and self - motivated professional with 10+ years’ of experience covering sales, account management, technical training, team management, administration, managing large volume of data, reporting, and accounting functions.
A client-focused professional, with proven experience in fostering and developing client/business relations.
Highly proficient at promoting company image, negotiating, building relation and establishing large-volume, high profit accounts with killer closing sales techniques and exceptional levels of retention.
Have refined capabilities in researching issues, providing clear and accurate responses, and adapting communications to suit the situation;
Reputed for willingness to shoulder extra workloads, coordinate daily operations, and “step up” to leadership roles.
Display professionalism and high levels of integrity as a front-line corporate representative.
Advanced team-management skills along with strong training, performance development, and mentoring abilities.
Excellent communicator and relates well with people of diverse backgrounds, cultures, professional and technical levels.
Customer oriented team player with strong collaborative qualities and a positive attitude.
Able to work in agile environments with minimum supervision and multitask effectively to meet targets.

KEY SKILLS & KNOWLEDGE:

Business Operations & Analysis
Managing Client Relationships
Sales and Business Development
Project Management
Account Management
Negotiation & Closing Techniques
Interpersonal / Business Relations
Agile Working
Achieve Client Satisfaction
Workload Prioritization
Targets/Revenue Generation
Internal & External Communications
Team Supervision/ Training
Planning & Coordination
Customer Retention & Loyalty
Organizational Skills
Time Management
Accounting & Bookkeeping

TECHNICAL SKILLS:

Microsoft Office (Word, Excel, Outlook, PowerPoint), QuickBooks, and Expensable Programs

PROFESSIONAL EXPERIENCE:

Systems Administrator / Sales Operations

Confidential, Monterey, CA

Responsibilities:

Key responsibility includes maintaining user accounts in Salesforce as well as perform the cleanup of data.
Serve as primary contact for ensuring accurate tracking and reporting of campaigns and product specific funnels.
Participated in the analysis, design, development, along with facilitation of the training efforts and integrate best practices for Salesforce
Collaborated with IT and the Sales Training Manager to ensure consistent, high quality training is developed and implemented as needed to meet sales goals.
Facilitated commissions for the sales organizations as well as additional reporting on commissions for Executives.

Assistant Accounting Operations Manager

Confidential, Santa Cruz, CA

Responsibilities:

Effectively managed the cash, line of credit accounts and investment accounts and assisted in coding invoices to proper accounts and properties.
Processed all outflows of cash via check runs and wire transfers.
Created and maintained property-by-property budgets.
Performed monthly reconciliation of income, expense, balance sheets and bank statements.
Assisted with entry of all recurring, adjusting accrual and deferral journal entries for preparation of financial statements. Including, but not limited to: accrual and amortization of insurance, real estate taxes, personal property taxes, depreciation and amortization of lease commissions.
Processed payroll and managed employee benefits.

Accounting Associate/Inside Sales

Confidential, Santa Cruz, CA

Responsibilities:

Demonstrated excellent skills in QuickBooks, Confidential, Word, Excel, Outlook and Expensable Programs.
Effectively trained other staff on Confidential, Premier Conferencing & WebEx Administrator.
Prepared Monthly Reports for CFO (Deferred Revenue, Month to date/Quarter to date sales, Customer Lists, Rev/Opportunity, Cash and Sales Analysis).
Assisted with receiving post and depositing payments; balance weekly credit card deposits.
Monitored AR for timely payment of invoices, create monthly statements and collection calls as necessary.
Entered invoices and processed for payment.
Processed payroll via Paychex (including compensation, health benefits, 401(k) plan, vacation and sick leave).
Generated quotes for customers.
Prepared packing lists and invoices for outgoing shipments.
Received, processed, and shipped (using UPS WorldShip) incoming purchase orders.
Maintained contracts for entire customer base.
Generated all Reseller contracts and termination letters for Reseller’s.
Created & maintained customer files.

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Systems Administrator / Sales Operations Resume

Monterey, CA

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