SUMMARY:

• Extensive experience with Microsoft technology’s; Active Directory, Group Policy, DHCP, DNS, Hyper - V, WTT, IIS, WDS, Certificate Services, Exchange 2010, DFS, System Center Operations Manager 2007 R2, System Center Virtual Machine Manager 2008 R2, System Center Configuration Manager 2007 R2, Office Enterprise 2010, Server Update Services, Routing & Remote Access, Terminal Services, Streaming Media Services, File & Print Services, running on Windows Server 2008 R2, Windows Server 2008/x86-x64-ia64. Experience with equipment; HP Servers, Confidential Servers, Storage Arrays HP (Direct attached, Fiber, 3Par) Network Equipment; HP, Cisco.
• Serious attention to detail, multitasking and communication, Expertise in managing, maintaining, designing, building infrastructure, virtual environments, private clouds, high availability end user services. Comfortable with supporting various end user skill levels, Excellent written and verbal communication skills, highly effective in providing support to non-technical users remotely and in-person. Expertise with System Builds, Configurations, Installs, Upgrades, troubleshooting, repairs, migrations, deployments, datacenter design, support, and client relationship management.
• Specialties: Background providing ground up system design and first rate support with experience & expertise in all windows services (Active Directory, Group policy, DHCP, DNS, IIS, Certificate Services, Clustering Services, File/DFS and Deployment Services to name a few) including Exchange and SQL. Experience with a wide variety of Servers, Network Equipment, datacenter requirements, wiring methods and peripherals, PCs, devices and peripheral equipment. Direct Experience, managing, designing and building private clouds for corporate use. I can successfully complete major deployments for major clients in highly visible, deadline driven environments.

TECHNICAL SKILLS:

• Extensive experience with Microsoft technology’s
• Active Directory
• Group Policy
• DHCP
• DNS
• Hyper-V
• WTT
• IIS
• WDS
• Certificate Services
• Exchange 2010
• DFS
• System Center Operations Manager 2007 R2
• System Center Virtual Machine Manager 2008 R2
• System Center Configuration Manager 2007 R2
• Office Enterprise 2010
• Server Update Services
• Routing & Remote Access
• Terminal Services
• Streaming Media Services
• File & Print Services running on Windows Server 2008 R2
• Windows Server 2008/x86-x64-ia64.

PROFESSIONAL EXPERIENCE:

Systems Engineer

Confidential, Bellevue, WA

Responsibilities:

• Supporting internal domains and company infrastructure
• Supported Production Environments, Hosting Support, OPS
• Design and Research for deployment projects, network/systems
• Troubleshooting and investigations of network and systems issues
• Responsible for (DHCP, DNS, AD, Hyper - V, SQL, SharePoint, DFS, WDS)
• Datacenter Management, using System Center Products, SCVMM, SCOM
• Deployed & Configured physical and virtual instances running, 8.1, 2012R2
• Designed & Implemented Server 2012/2012 R2 Networking Infrastructure
• Created Detailed Documentation of Networks and Systems infrastructure
• Responsible for all office systems including the Windows Office Systems
• Manage various mobile devices, running Embedded Operating Systems
• Visual Studio, C#, building apps and solutions, PowerShell scripting

Systems Engineer

Confidential, Redmond, WA

Responsibilities:

• Test Lab Manager and Builder for a Microsoft Team
• Support for MS internal infrastructure, Corp, Lab, Test
• Supporting Internal Domains for Software Testing Purposes
• Troubleshooting and investigations of network and systems issues
• Design and Research for MS projects, network/system deployment
• Datacenter Management, using System Center Products, SCVMM, SCOM
• Created Detailed Documentation of Networks and Systems infrastructure
• Designed & Implemented Server 2012/2012 R2 Networking Infrastructure
• Deployed & Configured physical and virtual instances running, 8.1, 2012R2
• Responsible for (DHCP, DNS, AD, Hyper - V, SQL, SharePoint, DFS, WDS)
• Supported Production Environments, Hosting Support, OPS
• Maintained network and systems architecture
• PowerShell, VB Script and Batch files
• Excellent communication skills
• Consolidated, designed and built a test lab for MSIT. The lab consisted of a clustered hosting system for VM s, files and services, with a user accessible resource web tool for the team. The physical hardware consisted of a set of HP servers for hosting clustered file shares and team VMs and services created in the lab and a HP 3Par fiber storage system for the backend storage of the clustered VM data and file shares. Configured many custom setups to fit team needs and lab capabilities. Improved lab capability s over time with addition and setup of new equipment.

Systems Engineer

Confidential, Redmond, WA

Responsibilities:

• Support for MS internal infrastructure, Corp, Lab, Test
• Supporting Internal Domains for Software Testing Purposes
• Troubleshooting and investigations of network and systems issues
• Design and Research for MS projects, network/system deployment
• Datacenter Management, using System Center Products, SCVMM, SCOM
• Created Detailed Documentation of Networks and Systems infrastructure
• Designed & Implemented Server 2008/2008 R2 Networking Infrastructure
• Deployed & Configured company workstations running, Windows 7, Vista
• Responsible for (DHCP, DNS, AD, Hyper - V, SQL, SharePoint, DFS, WDS)
• Supported Production Environments, Hosting Support, OPS
• Datacenter Support in a 24/7 on-call Environment
• Maintained network and systems architecture
• PowerShell, VB Script and Batch files
• Great communication skills
• Worked with developers and testers to maintain, upgrade and identify bugs in the service. Managed a farm of machines for a custom software deployment.
• Modified, updated and created Custom Deployment in PowerShell. Participated in white box testing of the product and the service. Included working as an engineer in production and test environments, communication skills

Systems Engineer

Confidential, Redmond, WA

Responsibilities:

• Support for MS internal infrastructure, Corp, Lab, Test
• Supporting Internal Domains for Software Testing Purposes
• Troubleshooting and investigations of network and systems issues
• Design and Research for MS projects, network/system deployment
• Datacenter Management, using System Center Products, SCVMM, SCOM
• Created Detailed Documentation of Networks and Systems infrastructure
• Designed & Implemented Server 2008/2008 R2 Networking Infrastructure
• Deployed & Configured company workstations running, Windows 7, Vista
• Responsible for (DHCP, DNS, AD, Hyper - V, SQL, SharePoint, DFS, WDS)
• Maintained network and systems architecture
• PowerShell, VB Script, batch files
• Managed a large SharePoint farm including the infrastructureAD, DNS, SharePoint, SQL, SCOM, F5, firewalls, multi homed servers, V-Lansweb facing services and DNS records, tickets to lab, purchasing, working with developers and testers to drive goals and identify bugs in the software and processes, teardowns and rebuilds, changes and restructures, communication

Systems Engineer

Confidential, Bellevue, WA

Responsibilities:

• Designed & Implemented Server 2008/2008 R2 Networking Infrastructure
• Deployed & Configured company workstations running, Windows 7, Vista
• Managed company mobiles running, Embedded Operating Systems (Windows 6.5 Mobile)
• Responsible for (DHCP, DNS, AD, Exchange, Hyper - V, SQL, SharePoint, DFS, WDS)
• Maintained network and systems architecture

Software Test Engineer

Confidential, Redmond, WA

Responsibilities:

• Supported Lab Infrastructures
• Maintained WTT test environment, with Active Directory, WTT, Hyper - V, SQL, Exchange
• Lab Support; repair, maintain and improve systems used for testing
• Daily Build Verification Tests, troubleshooting and reporting
• Virtualization; Virtual Server, Hyper-V
• Tier 2.

Lab Engineer

Confidential, Redmond, WA

Responsibilities:

• Supported Lab Infrastructures
• Escalations for all data center troubleshooting.
• Lab Builds & deployment of all lab equipment including but not limited to Avocent, Comtrol, APC Networked PDUs, Server Racks & equipment
• Deployment & Configuration of operating systems, Networking Environment, Domain
• Infrastructure, MS Proprietary Testing Systems (WTT) & other Proprietary Systems
• Supported multiple test lab networks across several buildings with thousands of devices
• Ticketing Systems resolving ticket issues in a timely manner for customers (internal)
• Troubleshooting, resolving high priority tickets and communicating
• Virtualization; Virtual Server, Hyper-V, VLAN
• Tier 2 Support

Lab Engineer

Confidential, Redmond, WA

Responsibilities:

• Supported Lab Infrastructures
• Lab Builds & deployment of all lab equipment including but not limited to Avocent, Comtrol, APC Networked PDUs, Server Racks & equipment (42-22U), Servers
• Setup and Wiring projects, for new lab builds
• Supported Terra Project
• Tier 1 Support

Systems Engineer

Confidential, Bellevue, WA

Responsibilities:

• Serving Various Clients: including; Confidential.
• Designed & Implemented Windows Server 2003 Enterprise Networking Infrastructure
• Deployed & Configured company workstations running, Windows XP, Vista x64
• Managed company mobiles running, Embedded Operating Systems (Windows Mobile)
• Responsible for all office systems including the Windows Office System
• Maintained all network and systems architecture

Support Engineer

Confidential, Seattle, WA

Responsibilities:

• Serving Various Clients: Next Day 24 hour gold service, corporate, business, home users.
• Resolve customer issues in timely manner
• Repaired Laptop computer systems
• Repaired PC computer systems
• Troubleshoot software issues
• Recover customer data