SUMMARY:

• Managed network department consisting of over with 1300 sites, using Cisco ASA5505 as their router and firewall, reducing outages and downtime by 25%.
• WAN/LAN Network Engineer with extensive Cisco experience in enterprise class data/voice networking within in a Data Center producing 99.995% uptime availability, for one of the world’s largest IT company.
• Project Management, network design and technical support of WAN/LAN, wireless networks and PC/Server hardware and software support as well as the supervision of service personnel.
• Wireless Infrastructure Specialist to designed, implemented and level 3 troubleshooting 63 Cisco Wireless LAN Controllers, Wireless Controller System and ISE, to maintain and control over 4200 Cisco Wireless Access Points used in warehouse, manufacturing and office facilities in Canada, USA and Mexico.
• Designed and maintained the LAN/WAN/Wireless environment for over 19,000 enterprise class switches, routers, firewalls, wireless AP’s and controllers in 3000 locations.

TECHNICAL SKILLS:

• Cisco Routers: 17xx, 25xx, 26xx, 28xx, 36xx, 38xx, 72xx, 75xx
• Cisco Firewalls ASA55xx
• Netgate Firewalls SG - 2220
• Cisco Switches 19xx, 26xx, 29xx, 35xx, 37xx, 38xx, 40xx, 45xx, 55xx, 65xx, MSFC switches
• Cisco Wireless 11xx, 12xx, 13xx, and 15xx, 36xx, 37xx AP’s and Cisco 44xx & 55xx Series Wireless Controllers, ISE
• Cisco Applications Cisco Load balancers CSS 11050 and CSS 11503, CiscoWorks 3.x on Windows 2000/2003, Cisco Network Compliance Manager 1.4, Cisco ASA 55xx firewall, Cisco concentrators VPN 30xx, Cisco Wide Area Application Services (WAAS) WAE-512 and WAE-612
• Network Devices HP ProCurve switches, Intel Servers, Confidential AIX Servers
• O/S Cisco 11.x and 12.x IOS, Cisco 9.x ASA, Cisco CATos, Confidential AIX, Windows, DOS
• Network OSPF, EIGRP, BGP, MPLS, Frame Relay, ATM, T1, T3, MetroE, sonnet ring, ISDN, IPSec tunnels, L2 and 3 switching, firewall, VPN, TACACS
• Software Alcatel-Lucent VitalQIP, MS Office, Visio, CiscoWorks, OPNET, sniffers, OPSWARE, Microsoft DHCP
• Computers Laptops, Desktop, Wyse D50

PROFESSIONAL EXPERIENCE:

Confidential, NC

Sr. Infrastructure System Analyst

• Responsible for facilitation of work throughout the entire IT life cycle: worked with IT architects to identify all technical solutions, support of project management for the upgrade of existing Cisco LAN/WAN and wireless network, oversee entire project scope of work and worked with local customer management for a smooth and seamless upgrade and facilitated testing after network upgrade(s) and moves. Project consisted of new Cisco 2960X, 3850X and 4500 switch/router platforms, 3700x Wireless Access Points and 5500x Wireless Controllers, Checkpoint Firewalls and replacement of all Layer 1 ethernet and fiber cabling.
• Worked with and directed the project scope to all vendors needed to support the upgrade, from infrastructure cabling, electrical power, cabinet, Air Condition, physical security, cameras and WAN vendors. Wrote and/or updated existing (Word, Excel and Visio) documentation and provided local IT training to support the new network when project was completed

Confidential, Greenville, SC

Network Administrator Manager

• Repaired previous network security flaws to significantly secure company infrastructure with tighter firewall rules and updated IOS.
• Designed datacenter refresh moving from 3 T1 circuits to 100 Meg MetroE for greater speed and reliability.
• Oversaw all site repairs and LEC dispatch of various carriers for network outages to ensure prompt response from LEC s and to collect any fees from SLA breach.
• Created companies first network diagrams for the all network layers for enhanced troubleshooting response using Visio and excel.
• Located and reported to Charter Internet a routing flaw in their backbone network that showed other companies private internal devices, thus closing a security risk to Confidential as well as many other companies on their network.

Confidential, Greenville, SC

Mobility Services Specialist, Level 3 Support

• Member of Wireless Mobility Specialist team to install 44xx and 55xx wireless controllers, 11xx, 12xx, 15xx and 36xx AP s for heighten security for Michelin, wireless infrastructure in all of North America.
• Installed new DS3 internet network to ensure security and connectivity for customers VPN and migration of collapsed data center which was located in St. Louis to Greenville SC.
• Project management of Cisco ISE to replace ASA firewalls and CiscoWorks, ranging from research, to proof of concept, project planning with the customer, purchase of required materials, installation and upgrades, debug issues, documentation, training of site personal to completed turnover of project for customers use.
• SME with Riverbend/OPNET to diagnose and troubleshooting of LAN and Server response, uncovering configuration flaws that hindered server throughput.
• Developed Excel tools for creating standard configuration imports for Michelin North America that expanded by eleven new locations, that doubled the size and scope of the existing Wireless and LAN infrastructure. This tool decreased the man - hours required to install the switch infrastructure by 50% and eliminated all human input errors.
• Secured network with firewall rules to meet fluid customer requirements.
• Mentored junior network engineers on the team for increased productivity and for their career advancement.

Confidential, Aiken, SC

Sr. Network Engineer

• Ensured Cisco and HP network security for a Department of Energy campus enterprise network with over 500 buildings, 800 Cisco and HP network devices and 10,000 employees.
• Enhanced security by development of VACL (VLan ACL) to isolate specific traffic per VLAN bringing network to required audit requirements. Segmented server networks for specific port usage. Worked with multiple server departments to reduce outages providing increased network throughput and additional security.
• Extensive use of HP OPSWARE to for configuration management and IOS deployment which eliminated human errors and to provide a standard configuration across entire campus.
• Designed tools for standardization of switch and router configurations using Microsoft Excel for over 500 switches project, reducing installation time and added additional level of standardization for every switch.

Confidential, Greenville, SC

Technology Consultant III

• Engineered network refresh and installation of datacenters that ensured the customer had current state of the art network infrastructure.
• Initiated training and support to best shore resources to enable the transition of operational support overseas which reduced cost and provided 24X7X365 support.
• Provided security support to data network with firewalls, VPN and access list that enabled customer stored data, credit card data and servers to be protected from intrusion and theft.
• Administered network detective analysis using OPNET 12.X and 14.X and other various sniffers to predict network data usage and resolve network issues
• Served as the national account expert on Alcatel - Lucent VitalQIP version 5.2, 6.2 and 7.2, NAT, DHCP/DNS, IP subnetting which brought customers network to a consistent standard.
• Utilized as a key member of the Payment Card Industry Data Security Standard (PCI DSS) compliance development team. Managed PCI rollout and developed tools used for PCI compliance, standardization, deployment and troubleshooting.