SENIOR SUPPORT ANALYST Resume New York, NY - Hire IT People

OBJECTIVE:

To obtain Systems Analyst / Software Developer position utilizing comprehensive theoretical knowledge and extensive hands - on experience in various Information Technology fields.

TECHNICAL SKILLS:

Programming Languages:: C, C++, C#, Java, SQL

Relational Databases:: Oracle, MS SQL Server, MS Access, Sybase

Development Techniques:: Object Oriented, Multithreaded, Win32 API, MS .NET, ADO .NET

Operating Systems & Platforms:: MS Windows, UNIX RedHat, CentOS, Fedora, Solaris, WebLogic, WebSphere, JBoss, VMware, VirtualBox

Software Packages:: Visual Studio; MS Office; SmartStream TLM, TLM Control, Recs-Premium & Corona

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

SENIOR SUPPORT ANALYST

Provided level 1 & 2 technical assistance for top financial institutions using TLM, Recs-Premium and Corona software designed for Transaction Management Control for Cash, Securities and Confirmations.
Installed and configured complex clustered processing systems utilizing SmartStream software on Linux, Solaris & Windows platforms; Oracle, Sybase & MS SQL Server databases;WebSphere, WebLogic & JBoss application servers; VMware and VirtualBox virtualization software.
Maintained over 20 different Oracle 10g & 11g databases & RedHat / CentOS 6.x systems.
Educated junior support analysts in SmartStream software.
QA tested new software, patch and hotfix releases.
Analyzed software source code and identified software bugs working closely with Critical Response Team.

Confidential, New York, NY

IMPLEMENTATION SPECIALIST / DATA INTEGRITY CONSULTANT

Developed various .NET applications for generating agency specific multi page Excel reports from the NYS Connections Oracle database.
Developed algorithms and business rules for correcting duplicate / erroneous data records in NYS Connections system.
Developed a range of complex SQL queries for the NYS Connections Oracle database system supporting work of over hundred voluntary agencies in NYC.
Designed Access database, queries and Excel spreadsheets for reporting and statistical purposes.
Participated in converting New York State Welfare Management System WMS into NYS Connections system.

Confidential

PH.D. PROGRAM INTERN

Dominated in software development in international R&D projects creating software for industrial processes.
Educated IT students in programming languages C and C++, utilizing considerable amount of programming and problem solving experience.
Proposed coding style and developed programming libraries used as standards in research in Process Network Synthesis at University.
Improved and supervised local network based on Unix-type servers and Windows workstations, achieving outstanding level of usability and security.

We provide IT Staff Augmentation Services!

Senior Support Analyst Resume

New York, NY

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship