TECHNICAL SKILLS

• Microsoft Outlook Microsoft PowerPoint
• Microsoft Excel Microsoft Word
• NED Concur CGE Travel Systems
• SharePoint Risk Mitigation
• Microsoft Office software Insurance verification
• Payment Management System Office accounting
• Strong interpersonal skills Customer service
• Risk Assessment Conflict resolution

PROFESSIONAL EXPERIENCE

Confidential, Bethesda, MD

Administrative II

Responsibilities:

• Provide administrative support to Confidential Extramural Research Director, confidential, Ph.D., Deputy Director, confidential Ph.D. and Program Scientific Staff. Serves as the travel system representative, preparing sponsored and non - sponsored travel authorizations in Concur Travel System for foreign, domestic and local travel requests. Prepare personnel packages for Administrative Officer’s approval which includes foreign nationals through Concur an electronic travel system. Schedule on-site meetings, conferences and quarterly symposiums such as: confidential Staff Meetings Basic and confidential Meeting, Confidential Retreats and Council within the Institute. Develop and maintain filing systems. Process telephone line requests and employee’s profile updates with modifications. Monitor and schedule conference room requests and universal conference calls. Prepare and assemble reports, charts, and other statistical material used in support of formal presentations. Order supplies for staff; process POTS and I-Procurement requests required for conference registration. Create and reviewed domestic and foreign travel request submitted by servicing labs using Concur CGE, including Sponsored travel. Assist the Property Manager in completing audits, equipment placement and troubleshooting throughout the Confidential property process. Prepare preparation of personnel packages and updates, assist with the recruitment process, assist with in-and-out processing of staff, and maintenance of updated reports on personnel actions in progress, as well as those actions projected to occur. Prepare personnel actions for performance increases and awards. Serves as a timekeeper and reconciles and maintains current records to assure accuracy, up-to-date record keeping and accountability in the event of an audit. Advises appropriate managers of time and leave problems.
• Develops and maintains filing systems. Updates files and disposes of files, charts and unneeded information and documents in accordance with office policies and regulations. Files office documents and retrieves them as requested by the supervisor and staff members

Confidential, Bethesda, MD

Administrative Assistant III

Responsibilities:

• Provides general administrative support to Confidential Laboratory of confidential. Maintain tracking logos related to procurement, travel and human resources. Initiate and receive purchase requests in confidential and NBS internal acquisitions. Maintain physical and electronic files containing personnel information for the Scientific Branches; LMIV Create and maintain logs and reports as needed to monitor and track projects within the office and items needing follow-up. Prepare sponsored travel authorizations in Concur Travel System for foreign, domestic and local travel requests. Assist with preparing and updates on Title 42 packages for Staff Scientists, Research Fellows, and any other FTE package. Review and process personnel packages for Visiting Fellows, Volunteers, IRTAs and Confidential Research Traineeship programs. Prepare personnel packages for Administrative Officer’s approval which includes foreign nationals through Concur an electronic travel system. Update candidate’s information in newly created internal database SharePoint that is utilized throughout the entire Agency. Create and review domestic and foreign travel request submitted by LMIV lab using SharePoint Travel Request System, including sponsored travel. Serve as the travel system representative. Arranges foreign, domestic or sponsored travel for staff members, including scheduling transportation, arranging hotel accommodations; keeping in touch with staff en-route; and preparing travel vouchers, travel orders, and requests for travel advances. Maintain daily office operations such as receiving mail and shipping experiments and specimens to international contract sites. Operate with outside vendors to assure orders are delivered within a reasonable timeframe. Receive all incoming and outgoing packages to ensure assure they are routed to the correct Administrative personnel. Prepare personnel actions for performance increases and awards. Monitors and acquires office supplies for the workplace, ensures adequate stock of all purchases, and reorders supplies as appropriate. Tracks procurement requests and reconciles deliveries with requests. Assist lab staff with trouble shooting computers, copiers, and software. Use Confidential ’s Business System (NBS) for purchasing, property, travel, and ITAS.

Confidential, Bethesda, MD

Administrative Assistant

Responsibilities:

• Assist in coordinating internal and external meetings on calendar, and prepare materials for executive level meetings and conferences for the Divisions Executive Officer. Assist in organizing conference rooms and IT support for the staff. Create and maintain logs and reports as needed to monitor and track projects within the office and items needing follow-up. Greet visitors/callers for the Director, Deputy, Executive and staff seeking information. Review/screen a variety of incoming correspondence and documents. Determine which items are critical and require the attention of the Executive Officer and coordinate/track actions, clarify staff responsibilities and timelines for completion. Maintain daily office operations such as receiving mail and shipping experiments and specimens to international contract sites. Update the office supply sources catalogues. Evaluate requests for supplies and service. Maintain/establish an electronic filing system, personnel files, confidential files, general subject matter files and work and tracking files for immediate office. Responsible for office supplies purchases and, equipment maintenance. Serve as point of contact for mechanical/technical support. Serve primarily as the Executive Assistant. Utilize Microsoft Office software (e.g., Excel, Word, PowerPoint, Outlook) to track projects and organize data.
• Track office work task and folders for the Divisions Executive Officer. Compile and edit memos for the IC Director and Executive officer. Prepare sponsored travel authorizations in confidential Travel System for foreign, domestic and local travel requests. Create and review domestic and foreign travel request submitted by servicing labs using GovTrip, including Sponsored travel. Process/review POTs (Purchasing Online Tracking System) and I-Procurement requests required for conference registration.
• Receive all incoming and outgoing packages to ensure assure they are routed to the correct Administrative personnel. Assist lab staff with trouble shooting computers, copiers, and software.

Confidential, Bethesda, MD,

Expanded Functional Dental Assistant

Responsibilities:

• Assisted with and complete restorative procedures such as curing dental sealants, customizing impression trays, and cementing temporary crowns. Performed administrative duties such as preparing correspondence, scheduling follow up appointments, and entering data into a computerized records system. Coordinated patient visits, including scheduling appointments, arranging admissions and ensuring that patients attend scheduled evaluations. Contacted and scheduled patients for new and/ or follow-up dental appointments.
• Assisted with work products and documents related to maintaining sample electronic databases and patient paper charts; worked with staff on study related activities for other ongoing research protocols.
• Registered patients, requested and managed patient records, contacted patients’ health care provider offices to acquire additional records as needed. Accompanied staff to clinic to witness the approval process and to manage paperwork. Evaluated requests for supplemental reimbursement. Maintained dental supply inventories and equipment. Prepared instrument trays for a variety of dental procedures.