I.T. Support Resume Denver, CO - Hire IT People

SUMMARY

Software Testing professional that offers over 10 years of experience in STB software automation and related cable, satellite, and video on demand component testing, including general technical software, and network skills that translate to I.T. and desktop support knowledge.

TECHNICAL SKILLS

Electronics: Digital and analog circuit design, repair, troubleshooting and installation. Knowledge and use of Logic Probes, Oscilloscopes, frequency generators, and other test equipment. Creation of circuit schematics.

Software: SQL (MS SQL Server, Oracle, MS Access), Visual Basic, Windows System Administration, MS Office (Word, Excel, PowerPoint, Outlook, Project), DOS, Lotus Notes, Linux. Mercury test director. HP Quality center. Jira, and Bugzilla, Fisheye, McCabe.

PROFESSIONAL EXPERIENCE

Independent contractor

Responsibilities:

Repair and reconfigure laptops, Personal Computers, routers, and other electronics.
Wired and wireless configuration for small businesses and homes.
PlayStation network Beta tester, I report on bugs and anomalies by using all media applications including games, movies, and music.

I.T. Support

Confidential, Denver, CO

Responsibilities:

Configure and image laptops for employees.
Plan and execute wireless access point designs.
Responsible for maintenance on all electronic devices, including scanners, scales, printers and personal computers.
Repair or replace faulty electronics and telephone devices.

Software Test Automation Engineer

Confidential, Lone Tree, CO

Responsibilities:

Plan and automate test procedures for testing sprints.
Setup and configure remote testing stations for team in Ukraine.
Participate in test integration planning, then executing test.
Configure automated testing tools for different testing environments.
Script new test procedures based on operation requirements.
Test Satellite download software compatibility.
Code verification testing using MCCabe software testing tools.
Video On Demand (VOD) compatibility and stability testing.
Responsible for MPEG testing and verification thru satellite, cable, and network connections.

Senior Test Engineer

Confidential, Broomfield, CO

Responsibilities:

Testing set top box software and operations in an agile testing environment.
Maintain and update existing and new test cases.
Plan test cycles and testing process for VOD, and SDV testing.
Configure set tops on separate head ends for testing.
System integration testing across multiple platforms.
Make configuration changes using DNCS to test billing cycles and execute test cases.

Software Quality Assurance Engineer

Confidential, Denver, CO

Responsibilities:

Responsible for creating and executing test plans for software and hardware testing for video on demand systems, including set top boxes, and digital, and analog signal testing.
Maintain and update several versions of the Windows Operating System on site specific enterprise level servers of varying configurations.
Setup and update MS SQL Server database software, and initiate SQL queries against established databases.
Update and maintain TCP/IP configuration via the Internet Services Manager on replacement servers.
Create, update and execute various batch files in support of Site Manager and Progeny Manager Applications.
Provide internal escalation assistance to peers and other personnel through discovery, troubleshooting and resolution of issues contributing to, or known to be potential causes for service interruption.
Developing and implementing test plans for High Definition television systems testing.
High Definition audio and video setup and testing.
Set top box configuration and testing for audio video conversions.
Conducted automated testing using storm test.

System Test Technician

Confidential, Denver, CO

Responsibilities:

Responsible for configuring and testing rack systems for hotel Video on Demand systems.
Responsible for final configuration of rack servers for field replacements.
Set Top box configuration and testing for rack systems.
Smart switch and router setup and for server host and rack connections.

We provide IT Staff Augmentation Services!

I.t. Support Resume

Denver, CO

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