IT Technician (intern) Resume Frederick, MD - Hire IT People

SUMMARY:

Computer Networking & Cybersecurity position

PROFESSIONAL EXPERIENCE:

IT Technician (intern)

Confidential, Frederick, MD

Responsibilities:

Developed strategic relationships with network administration team to monitor hardware and infrastructure management
Defined and resolved issues on personal computers, laptops, servers, printers and security cameras coordinated resources and time to accomplish assigned jobs effectively
Applied knowledge, skills and creative initiative in performing tasks assigned
Researched issues thoroughly for comprehensive jobs results on TCP/IP protocol, MS Windows Server, LAN/WAN networks, and MS Office Suite
Skilled in prevention maintenance activities, networking setup and troubleshoot
Installed, configured, and troubleshot Windows Server 2012
Remodeled and repaired PCs and servers to customer preference
Collaborated with clients, software developers and technical teams to resolve issues with jobs
Managed good customer tendency during crises
Maintained communication with supervisor and created timely reports or logs

Test Technician

Confidential, Frederick, MD

Responsibilities:

Applied electrical principles, techniques, procedures, hand tools to the appropriate design and services
Test and troubleshooting commercial Air Conditioning units, Heating systems, Chillers, Pumps and Ultrasonic Humidifiers after production according to drawing
Charged or reclaimed units of refrigerant/gas according to building materials requirement
Inspected parts used location on units and make recommendations
Prepared test sheet, defect report, and materials reject tag
Led training assistance group to train newly employed staffs
Performed technical support, Upgrading, Service call, Installation and commissioning of various units
Analyzed site report, job card, maintenance form, daily work schedule and general quarterly maintenance schedule of all units installed
Supervised a team of four technicians, reported issues direct to supervisor or engineering team