Computer Technician Resume Maryland - Hire IT People

PROFESSIONAL SUMMARY:

Highly experienced PC technician with strong background in software/hardware computer repair
Troubleshooting, analyzing and repairing problems of computer elements such as desktop computers, laptops and various components/peripherals of an IT network.

TECHNICAL SKILLS:

SKILLS AND STRENGTHS:

Efficient troubleshooter and problem solver.
Customer service oriented: Ability to serve and communicate with different types of customers efficiently.
Effective time management - Can solve complex system problems in minimum time

PROFESSIONAL EXPERIENCE:

Confidential, Maryland

Computer Technician

Responsibilities:

Confidential, Washington, DC

Sales Representative

Responsibilities:

Greet and attend to any customer walking in to the store making sure
Repairing peripheral computer equipment such modems printers and scanners
Walkthrough customers on how to troubleshoot their devices if they were not working to their satisfaction

Confidential, Washington, DC

Computer Technician

Responsibilities:

Install hardware and software on standalone computers
Ensure maintenance of end user workstations and peripheral devices
Reset user password using AD (Active Directory)
Assist in providing desktop application solutions
Respond to requests for technical assistance
Manage testing procedures for newly installed hardware and software applications
Ensure timely repair of equipment
Assist with network troubleshooting procedures
Provide backup to the network administrator
Install and update antivirus programs on a constant basis